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Troubleshooting - Kenmore 110.6813*410 Use & Care Manual

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First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Dryer Operation
Dryer will not run
Dryer will not turn off
Dryer will not heat
Unusual Noise
Humming or whining noise
with Steam cycle selected
Thumping noise
Rattling or vibrating noise
Clicking noise
Dryer Results
Drying times are too
long and clothes are not
getting dry

TROUBLESHOOTING

Possible Causes
Door not closed completely.
START/PAUSE touched with fingernail
or not touched long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer door was opened prior to the
end of the Wrinkle Guard™ option.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Supply line valve not open.
Water pump on dryer is running.
Dryer hasn't been used in a while.
A small object caught between the
edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Gas valve operating.
Lint screen or lint screen housing is
clogged with lint.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
The exhaust vent is not the correct
length.
The exhaust vent diameter is not the
correct size.
The dryer is not level.
The Air Dry Temp setting has been
selected.
Make sure the dryer door is closed completely.
Touch and hold START/PAUSE for up to 3 seconds with pad of
finger.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply. Check with a
qualified electrician.
Use a time-delay fuse.
If you open the dryer door prior to the end of the Wrinkle
Guard™ option, the dryer will go into Pause mode. You will
need to touch Power to turn off or touch Start/Pause to continue
Wrinkle Guard™.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Electric dryers require 240-volt power supply. Check with a
qualified electrician.
For gas dryers, make sure that the valve on the gas supply line is
open.
The water pump on the dryer is used during the Steam function.
If the dryer has just been installed or unused for an extended
period, the pump may be louder and run longer. This is normal.
This is normal. The thumping sound should diminish after a few
minutes of use.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with the
floor.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Clean lint screen before each load. Clean space where lint screen
is located, as needed. Using a vacuum, gently remove any lint
that has accumulated outside of the lint screen.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. See the Installation
Instructions.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
Use 4" (102 mm) diameter vent material.
Clothes not contacting the moisture sensors during Sensing Cycles.
See "Level Dryer" in the Installation Instructions.
Select the correct temperature for the types of garments being
dried. See "Cycle Guide."
Solution
13

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