Brother HL-L5100DN User Manual page 251

Error Message
Drum !
Jam 2-sided
Jam Inside
Jam Mailbox
Jam MP Tray
Jam Rear
Jam Tray
Jam Tray1
Jam Tray2
Jam Tray3
Jam Tray4
Limit Exceeded
Media Type Mismatch
No Drum Unit
No HUB Support
No Paper
Cause
The corona wire on the drum unit
must be cleaned.
The drum unit or the toner
cartridge and drum unit assembly
is not installed correctly.
The paper is jammed in the 2-
sided tray or inside the back
cover.
The paper is jammed inside the
machine.
The paper is jammed in the
Mailbox unit.
The paper is jammed in the MP
tray.
The paper is jammed in the back
of the machine.
The paper is jammed in the
indicated paper tray.
The print limit set in Secure
Function Lock 3.0 was reached.
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
The drum unit is not installed
correctly.
A USB hub device is connected to
the USB host connector.
The machine is out of paper, or
paper is not loaded correctly in the
paper tray.
Action
Clean the corona wire on the drum unit.
See Related Information: Clean the Corona
Wire.
If the problem continues, replace the drum unit
with a new one.
Remove the drum unit, remove the toner
cartridge from the drum unit, and put the toner
cartridge back into the drum unit. Reinstall the
drum unit in the machine.
Remove the 2-sided tray and open the back
cover to pull out all jammed paper.
Open the front cover, remove the toner
cartridge and drum unit assembly, and pull out
all jammed paper. Close the front cover.
Remove all jammed paper from the Mailbox
unit as shown on the LCD.
Remove all jammed paper from in and around
the MP tray. Press Retry.
Open the fuser cover and remove all jammed
paper. Close the fuser cover.
Pull out the paper tray and remove all jammed
paper as shown in the animation on the LCD.
Call your administrator to check your Secure
Function Lock Settings.
Load the correct type of paper in the tray
indicated on the LCD, and then select the
correct media type in the Paper Type setting
on the machine.
Reinstall the toner cartridge and drum unit
assembly.
Disconnect the USB hub device from the USB
host connector.
• Refill paper in the paper tray. Make sure
the paper guides are set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
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