PREFACE CALL BASICS Making and Answering Calls To make a call: To answer a call: System Hold To place a call on System Hold: To retrieve a call from System Hold:...
Call Transfer To Transfer an active call: Three-Party Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: To leave a Conference: USING FEATURES Account Codes To assign an account code to an outgoing call:...
Call Divert To program and activate Call Divert: To cancel Call Divert: Call Park Pick-up On receiving a broadcast message of a call waiting to be answered on a specific line for you:...
Directed Call Pick-up To answer a call that is ringing at another extension: Do Not Disturb To activate Do Not Disturb: To deactivate Do Not Disturb: Extension Paging To page an extension or extension group:...
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External Call Waiting Tone To enable Call Waiting tone: To disable Call Waiting tone: External Divert To divert all your calls to an external destination: To divert your calls to the destination you dialled when you last used External Divert: To cancel External Divert:...
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Follow Me To enable your calls to follow you to another extension: To enable, but not activate, Follow Me from your usual extension: Follow Me (I’m Here) To enable Follow Me from your usual extension: To activate from a remote extension: To cancel from the remote extension: To cancel from your usual extension:...
Group Call Pick-up To answer a call that is ringing at another extension in your pick-up group: Intrude Intruding on an Established Conversation You attempt to call extension "A", but "A" is in conversation with party "B" and you hear busy tone: Speaking privately to Party "A"...
Loudspeaker Paging To make an announcement via the loudspeaker system: Message Waiting To leave a message waiting indication at an extension: To cancel a Message Waiting indication: MF (Multi-Frequency) Tone Dialling To activate MF tones:...
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Night Service Pick-up To answer a call that is ringing at another extension in your Night Service Pick-up group: PIN (Personal Identification Number) Codes To lock or unlock your extension: To make an external call from another user’s locked extension: System Speed Call Numbers To dial an external call using a System Speed Call number:...
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