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Maintenance
Troubleshooting
Check
your
problem
by using the chart
below
and try the solutions
for each
problem.
If the
microwave
oven still
does not work
properly,
contact
the following
number
for customer
assistance:
800-842-1289.
TROUBLE
POSSIBLE CAUSE
POSSIBLEREMEDY
a. Electrical
cord
for oven
is
a. Plug into the outlet.
not plugged
in.
b. Close
the door
and try
Oven
will not start
b. Door
is open.
again.
c. Wrong
operation
is set.
c. Check
instructions.
Arcing
or sparking
Unevenly cooked
foods
a. Materials
to be avoided
in
microwave
oven
were
used.
b. The oven is operated
when
empty.
c. Spilled
food
remains
in the
cavity.
a. Materials
to be avoided
in
microwave
oven
were
used.
b. Food
is not defrosted
completely.
c. Cooking
time,
power
level
is not suitable.
d. Food
is not turned
or stirred.
a. Use
microwave-safe
cookwa
re only.
b. Do not operate
with
oven
empty.
c. Clean
cavity
with
wet
towel.
a. Use
microwave-safe
cookwa
re only.
b. Completely
defrost
food.
c. Use correct
cooking
time,
power
level.
d. Turn or stir food.
Overcooked
foods
Cooking
time,
power
level
is
Use correct
cooking
time,
not suitable,
power
level.
a. Materials
to be avoided
in
microwave
oven were
used.
b. Food
is not defrosted
completely.
c. Oven
ventilation
ports
are
restricted.
d. Cooking
time,
power
level
is
not suitable.
a. Materials
to be avoided
in
microwave
oven were
used.
b. Cooking
time,
power
level
is
not suitable.
c. Food
is not turned
or stirred.
Undercooked
_ods
Improper
defrosting
a. Use
microwave-safe
cookwa
re only.
b. Completely
defrost
food.
c. Check
to see that oven
venti-
lation
ports
are not restricted.
d. Use correct
cooking
time,
power
level.
a. Use microwave-safe
cookwa
re only.
b. Use correct
cooking
time,
power
level.
c. Turn or stir food.
EN-14
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