This chapter provides information about troubleshooting your wireless USB adapter. After each
problem description, instructions are given to help you diagnose and solve the problem. For
information about connecting to wireless networks and the Internet, see
Networks and the Internet"
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to the link to
TCP/IP
Addressing".
Troubleshooting Tips
Symptom
Cause
I can connect to an
This could be a
access point, but I
physical layer
cannot connect to
problem or a network
other computers on
configuration
the network or the
problem.
Internet.
Frequently Asked Questions
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR Web site at http://kbserver.netgear.com. Unless you can solve a
problem right away, go online and upgrade to the latest firmware for your adapter, using the link
above.
The Smart Wizard keeps asking me to save my settings
This is because you have made changes to the settings and the Smart Wizard is offering you the
chance to save the changes. If you want to avoid these Profile setting prompts, simply click Apply
before you close the Smart Wizard.
.
Solution
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.
v3.0, January 2007
Troubleshooting
"Connecting to Wireless
"Internet Networking and
29