NetComm V24W User Manual
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NetComm V24W User Manual

NetComm V24W User Manual

Wi-fi ip phone
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User Guide
V24W
Wi-Fi IP Phone

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Summary of Contents for NetComm V24W

  • Page 1 User Guide V24W Wi-Fi IP Phone...

  • Page 2: Table Of Contents

    NetComm VoIP WiFi Phone V24W User Guide Chapter 1: What’s in This User Guide ...3 Chapter 2: Getting to know your NetComm V24W WiFi VoIP Phone ...4 The V24W Buttons...5 Chapter 3: Installing and Using the NetComm V24W WiFi VoIP Phone ...7 Inserting the Battery into the V24W Phone ...7...
  • Page 3 How to Use This Guide This V24W WiFi IP Phone User Guide has been designed to make configuring and operating the V24W WiFi IP Phone easier than ever. Please look for the following items when reading this User Guide: This question mark provides you with a reminder about something you might need to do while using the IP Phone.

  • Page 4: Chapter 1: What's In This User Guide

    Your phone calls can also share your high-speed Internet connection. After setting up the V24W, you will be able to make phone calls using the account you set up with your Voice Service Provider, even while you’re surfing the Internet on your computer. So, networks not only are useful in homes and offices, but also can be fun.

  • Page 5: Chapter 2: Getting To Know Your Netcomm V24W Wifi Voip Phone

    7. Power/End Call 8. Different Key Choices/+ symbol 9. Enter Symbol/Space The Power LED is located at the top of the V24W VoIP Phone, while the buttons are located on the front and side panels. Power LED The LED is solid blue when the IP Phone is powered on and ready for calls.

  • Page 6: The V24W Buttons

    NetComm VoIP WiFi Phone V24W User Guide The V24W Buttons Button Name Soft Key Navigation Pad and Center Selection Key Call Power or End Call Different Key Choices or + Sign Enter Symbol or Space Volume Function Press the Soft Keys to use the menu items on the screen directly above the Soft Keys.

  • Page 7: The Back Panel

    The Back Panel The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the NetComm V24W WiFi VoIP Phone.” YML873 V24W User Guide - 6...

  • Page 8: Chapter 3: Installing And Using The Netcomm V24W Wifi Voip Phone

    This chapter provides instructions for first-time installation and use of the NetComm V24W Phone. Firstly, you need to insert the battery into the V24W Phone and then configure it for your wireless network and VoIP service. After that, you will be able to make and receive Internet phone calls.
  • Page 9 Using the Navigation Pad, select the correct key index and move to the WEP Key field. Enter the network’s WEP key and then press the Center Selection Key. YML873 V24W User Guide - 8 NetComm VoIP WiFi Phone V24W User Guide...
  • Page 10 NetComm VoIP WiFi Phone V24W User Guide 5b. If WPA security is enabled on the selected network, a new screen will appear. Enter the network’s WPA key. Then press the Center Selection Key. You will be notified when the IP Phone has connected to the network, and a checkmark will appear next to the name of the network.
  • Page 11 (Capital letters, small letters and numbers). Note: this step is optional. Press Return soft key three times to go back to Standby Screen. YML873 V24W User Guide - 10 NetComm VoIP WiFi Phone V24W User Guide...
  • Page 12 NetComm VoIP WiFi Phone V24W User Guide Power down the device by pressing the Power button for 3 seconds. Then turn it back on. You will see the prompt for Phone Password. Enter the user password and then press the OK soft key.
  • Page 13 Center Selection Key. Notes: this step is optional. Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers). YML873 V24W User Guide - 12 NetComm VoIP WiFi Phone V24W User Guide...
  • Page 14 NetComm VoIP WiFi Phone V24W User Guide Move down to Outbound Proxy Port and press Edit soft key. Enter the Outbound Proxy Port number in the prompt window, and press the Center Selection Key. Notes: this step is optional. If your Voice Service Provider did not provide an Expire Time setting, then leave the default setting 60 seconds.
  • Page 15 Phone Settings > Password Setting; change it from “Yes” to “No”. Please be aware that you can not access the SIP settings page when Password setting is disabled. YML873 V24W User Guide - 14 NetComm VoIP WiFi Phone V24W User Guide...

  • Page 16: Using The V24W Phone

    NetComm VoIP WiFi Phone V24W User Guide The basic installation of the V24W Phone is now complete. Using the V24W Phone To make a call, enter the phone number you want to call. Then press the Call button. When you are on a phone call, select Option to see a list of menu choices.
  • Page 17 NOTE: Some of the features describe above needs to be supported by your Voice Service Provider. To configure additional settings, proceed to “Chapter 4: Configuring the V24W WiFi IP Phone.” YML873 V24W User Guide - 16 NetComm VoIP WiFi Phone V24W User Guide...

  • Page 18: Chapter 4: Configuring The V24W Wifi Voip Phone

    NetComm VoIP WiFi Phone V24W User Guide Chapter 4: Configuring the V24W WiFi VoIP Phone Home Screen The Home screen displays a variety of information about the IP Phone. Wireless Signal Strength At the top of the screen, the icon on the left indicates wireless signal strength.

  • Page 19: Overview

    NetComm VoIP WiFi Phone V24W User Guide Overview For your convenience, you can configure your V24W WiFi VoIP Phone either via the phone interface or you can use the build in Web-based utility. How to Access the Web-based Utility First, you need the VoIP Phone’s IP address. Use your V24W Phone to check the IP address.

  • Page 20: Main Menu

    Call Log The V24W Phone keeps a list of all recent calls including the time and date of each call. Use the navigation pad to navigate through the list and the center selection key to select.

  • Page 21: Option

    Phone Book The V24W Phone can store up to 250 contacts. Each contact can have the following information; Name, Home Number, Office Number, Mobile Number, Home-2 Number, Office-2 Number, Mobile-2 Number, Speed-Dial Number, Ring Tone and E-mail address. To view the contact information, highlight the contact name and press the center selection key.

  • Page 22: Network Settings

    NetComm VoIP WiFi Phone V24W User Guide Network Settings The V24W Phone has two types of network modes, DHCP and Fixed IP. In most cases, you should keep the default setting, DHCP, if your network has a DHCP server enable to assign IP addresses to the IP Phone.

  • Page 23: Wireless

    Wireless The Wireless menu allows you to configure the wireless settings on the V24W Phone. The options are as follow: Options Description Set Wi-Fi To scan for wireless networks in your area Profiles To configure profiles for different networks Hotspot To view the list of the V24W Phone’s default hotspots.

  • Page 24: Profiles

    If the hotspot that you want is not shown, select Rescan soft key to scan again. 2. You will be notified when the V24W Phone has connected to the hotspot, and a checkmark will appear next to the name of the hotspot.
  • Page 25 • WPA Key. To enter the WPA Key, press the Edit soft key. Enter the new WPA Key in the new prompt window and press the center YML873 V24W User Guide - 24 NetComm VoIP WiFi Phone V24W User Guide...

  • Page 26: Hotspot

    <network name>. Then you will be automatically returned to the Wi-Fi Profiles screen. Hotspot The Hotspot menu will give you a list of the V24W Phone default hotspots. Scroll through these choices and press the left soft key to make a selection. Select Return to return to the Wireless screen.

  • Page 27: Phone Settings

    NetComm VoIP WiFi Phone V24W User Guide Phone Settings This menu gives you option to customize the various settings of the V24W such as Ring Option, Wallpaper, Date & Time and Language. Ring Option Scroll through the list and press the left soft key to make a selection. Press the Return soft key to return to the Phone Settings screen.

  • Page 28: Language

    V24W Phone, you can set a user password. To enable the user password for the WiFi IP Phone To enable the user password for the V24W Phone, press the left soft key to select the Phone Password setting and then press the Edit soft key.

  • Page 29: Auto Keylock Settings

    TIP: To key lock your phone, press and hold the (#) key at the stand by screen. Factory Default Factory default will removes all configurations on the V24W phone. And it will bring the V24W phone back to the factory default settings. Before selecting yes, make sure that you want to delete all data. Upgrade The Upgrade feature allows you to upgrade the firmware of the V24W Phone.

  • Page 30: Sip Settings

    NetComm VoIP WiFi Phone V24W User Guide SIP Settings The necessary setup information is supplied by your VoIP Service Provider. If you do not have this information, contact your VoIP Service Provider before making any changes. Press the Return soft key to return to the previous menu.

  • Page 31: Web Cam

    Web Cam This feature will let you use the V24W Phone to view video from a web camera. On the Web Cam screen, a list of web cameras (when you have web cam already configured) will be shown. Scroll through these choices and press the center selection key to view t video.
  • Page 32 NetComm VoIP WiFi Phone V24W User Guide Name. To enter the Name, select Edit. Enter the new Name in the new window. Press the center selection key to save the new information, or select Exit to return to the previous menu.

  • Page 33: Msn

    NOTE: User can also configure their MSN or Skype username without using the wizard. Once configured, the user can click on MSN or Skype and the phone will connect using the saved settings. YML873 V24W User Guide - 32 NetComm VoIP WiFi Phone V24W User Guide...

  • Page 34: Web Site

    NetComm VoIP WiFi Phone V24W User Guide Web Site A list of web sites (if saved) will be shown. Scroll through these choices and press the center selection key to visit the web site you want. To save frequently visited web sites, select Option to see menu choices, which will be described in further detail below.
  • Page 35 Delete. To delete a web site, scroll down the entries until the web site is highlighted. Press Option soft key and then select Delete. Then you will be automatically returned to the Web Site screen. YML873 V24W User Guide - 34 NetComm VoIP WiFi Phone V24W User Guide...

  • Page 36: Information

    NetComm VoIP WiFi Phone V24W User Guide Information This menu provides the status information and software of the V24W Phone. It is a read only screen. Scroll through the settings to view them. Select Return to return to the previous menu.

  • Page 37: Appendix A: Common Problem And Solutions

    This appendix provides solutions to problems that may occur during the installation and operation of the V24W IP Phone. Read the description below to solve your problems. 1. When I make a telephone call, the call doesn’t go through; instead, I hear a fast busy signal.
  • Page 38 NetComm VoIP WiFi Phone V24W User Guide 9. Check the Enable option for the port services you want to use. 10. When you have completed the configuration, click the Save Settings button. 2. When I’m on a telephone call, words are dropped intermittently.
  • Page 39 You may be using the wrong power adapter. Make sure the power adapter you are using is the one included with the IP Phone. YML873 V24W User Guide - 38 NetComm VoIP WiFi Phone V24W User Guide Protocol IP Address...
  • Page 40 Can I use the IP Phone to make a call and browse the Internet at the same time? No. The V24W Phone supports either calling or web browsing, not both at the same time. However, you can receive a call while web browsing with the IP Phone. Also, you can make calls with the V24W Phone while browsing the Internet on your computer.

  • Page 41: Appendix B: Glossary

    NetComm VoIP WiFi Phone V24W User Guide Appendix B: Glossary This glossary contains some basic networking terms you may come across when using this product. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network. Also used to expand the range of a wireless network.
  • Page 42 NetComm VoIP WiFi Phone V24W User Guide Full Duplex - The ability of a networking device to receive and transmit data simultaneously. Gateway - A device that interconnects networks with different, incompatible communications protocols. Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a time.
  • Page 43 NetComm VoIP WiFi Phone V24W User Guide Subnet Mask - An address code that determines the size of the network. Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit.

  • Page 44: Customer Information

    The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.

  • Page 45: Product Warranty

    The cost of transporting product to and from NetComm’s nominated premises is your responsibility; and, NetComm does not have any liability or responsibility under this warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour.
  • Page 46 NetComm Limited ABN 85 002 490 486 PO Box 1200, Lane Cove NSW 2066 Australia E – sales@netcomm.com.au W – www.netcomm.com.au...

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