NetComm NB620W User Manual

NetComm NB620W User Manual

Netcomm super-g wireless gateway user guide
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Summary of Contents for NetComm NB620W

  • Page 2: Customer Information

    NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.
  • Page 3 Turn Off the Power Switch between DC plugs Off and On. Do Not Remove Covers - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or hazards. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 4: Table Of Contents

    4.1 Configuring Printer Sharing on Windows98 SE or Millennium PCs ... 53 4.2 Configuring Printer Sharing on Windows 2000 ... 57 4.3 Configuring NB620W Printer Sharing on Windows XP PCs ... 62 Appendix A: Technical Specifications ... 67 Appendix B: Frequent Asked Questions ... 71 Appendix C: Troubleshooting ...
  • Page 5: Chapter 1 Introduction

    The NB620W features the latest 802.11g wireless standard for high speed transfer rates up to 54Mbps, as well as a Atheros' Super G mode to turbocharge your transfer rates. The NB620W is backwards compatible with 11Mbps, 802.11b wireless networks and carries a built-in 4 port 10/100 Base-TX Ethernet Switch.
  • Page 6: Features And Benefits

    Supports UPnP for easy device discovery and advanced Internet applications USB 2.0 Host port for LPR Print sharing USB 2.0 Host port for file sharing 3-YEAR WARRANTY WHEN YOU REGISTER ONLINE NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 7: What's In The Package

    1.3 What's in the package? Your NB620W Package should contain the following items: NB620W Super-G Wireless Broadband Gateway with 4-port Switch Power Adapter Quick Installation Guide Package Contents Note CRS813 - Manuals and On-Line Tutorial CD Please contact your dealer if any of the above listed items are missing or damaged.
  • Page 8: Connecting The Netcomm Super-G Wireless Gateway

    1.4 Connecting the NetComm Super-G Wireless Gateway A typical Internet access application of the NB620W Gateway is shown below: Connecting your Gateway Site Selection Before installation, select the Wireless Gateway location. Proper placement of the Gateway is critical to ensure optimum radio range and performance. You can use the Site Survey Utility to help you to determine the best location.
  • Page 9: Device

    The Gateway will be powered on and all five indicators on the top panel will flash in sequence to test the functionality of the indicators. 1.5 Device The NB620W has 5 ports and 7 LEDs for connection and administrative purposes. 1.5.1 NB620W Front Panel 1.5.2 NB620W Back Panel YML725 Rev1 www.netcomm.com.au...
  • Page 10: Factory Default

    If you forget the password, you can reset the device to its factory setting. Press the "Reset" button on the back panel of the NB620W Gateway. Hold the button in at least 10 seconds. The NB620W will revert to its default settings. Then, you can configure the Gateway again.
  • Page 11: Default Values

    DHCP start address: Number of DHCP clients: Wireless: SSID: Channel: Operation Mode: WEP security: Remote Management: UPnP: YML725 Rev1 www.netcomm.com.au admin admin DHCP client enabled 192.168.1.1 255.255.255.0 Enable 192.168.1.2 Enabled NB620W 802.11b/g mixed Disable Disable NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 12: Chapter 2 Configuring Your Computers

    (also known as a network adapter) has been successfully installed in each PC you will configure. Once you've configured your computers, continue to "Chapter 3: Configuring the Wireless Gateway". NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 13: Configuring Windows 98 And Millennium Pcs

    2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet adapter. Do not choose a TCP/IP entry whose name mentions DUN, PPPoE, VPN or AOL. If the word TCP/IP appears by itself, select that line. Click the Properties button. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 14 D:\win98, D:\win9x, etc. (If "D" is the letter of your CD-ROM drive). 6. Windows may ask you to restart your PC. Click the Yes button. If Windows does not ask you to restart, restart your computer anyway. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 15: Configuring Windows 2000 Pcs

    Local Area Connection listed). Double-click the Local Area Connection. Click the Properties button. 3. Make sure the box next to Internet Protocol (TCP/IP) is checked. Highlight Internet Protocol (TCP/IP), and click the Properties button. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 16 4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the OK button again to complete the PC configuration. 5. Restart your computer. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 17: Configuring Windows Xp Pcs

    2. Select the Local Area Connection icon for the applicable Ethernet adapter (usually it is the first Local Area Connection listed). Double-click the Local Area Connection. Click the Properties button. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 18 After you have obtained an IP address, please access the Gateway by typing http://192.168.1.1 to configure the Gateway. (If you have changed the route's IP address, please type http://<the new IP address of the gateway>.) NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 19: Chapter 3 Configuring The Wireless Gateway

    A computer equipped with Ethernet or WLAN network adapter. The IP address of your computer needs to be setup in the same subnet as the NB620W. Just configure your PCs to accept the network information automatically. The NB620W will assign an IP for your PC when connecting.
  • Page 20: Basic Configuration

    The gateway comes with the factory default MAC address. You do not need to change the default value if the ISP is not checking the MAC address of your Internet Port. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1...
  • Page 21: Pppoe Configuration

    ISP. Service Name. Enter the ISP specified service name or assign one of your own if the Service Name is not specified. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 22 The gateway comes with the factory default MAC address. You do not need to change the default value if the ISP is not checking the MAC address of your Internet Port. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1...
  • Page 23: Static Ip Configuration

    The gateway comes with the factory default MAC address. You do not need to change the default value if the ISP is not checking the MAC address of your Internet Port. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 24 Use "ping <your modem's IP>" in the command line of your PC to test your configuration.. If you don't know the modem's IP address, please refer to the modem's manual or consult your ISP. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 25 The gateway comes with the factory default MAC address. You do not need to change the default value if the ISP is not checking the MAC address of your Internet Port. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 26: Local Port

    IP address is vacant, thus that IP address will be idle there until the lease time expired. The default value of the lease time is 168hours. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 27 Static DHCP IP. You can assign a fixed IP address to a DHCP client. Put the PC's IP address and MAC address in the fields and click Add to add it to the list. Use Delete or Delete all to manage the list. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 28: Wireless Lan

    Click Setup Access List to configure the list. Wireless Security. It is strongly recommended to use one of the Wireless Security modes to protect your local network. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 29 The default value is 1800 seconds. When the group key renewal time expired, the gateway will change the wireless secret key automatically to enhance the security of the wireless. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 30 802.1x RADIUS: The 802.1x RADIUS utilizes a RADIUS server for authentication. To utilize RADIUS, enter the IP address of the RADIUS server, the RADIUS Port (default is 1812) and the shared secret from the RADIUS server. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 31: Advanced Items

    Monday thru Sunday allows you to select the days that you want the access control to be active. When an access control rule is successfully added, it will be appended to the list. Use the Delete or Delete all tabs to manage the list. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 32 To manage the list, click on the rows in the list, and then click delete. Click Delete All to delete all IP address from the list. After you have defined the user groups, return to the Access control list menu. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 33 Use the Delete or Delete all tabs to manage the list. After you have defined your applications, please return to the Access Control List menu, and choose the application from the pull down menu. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 34 Block URLs By Keyword. Type the key words in the field Keyword then click add. Check the box to active the URL blocking function. Use delete or delete all to manage the list of keywords. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 35 Choose Always to enable the filtering all the time. Trusted users. Type in the trusted user's IP in the field. The trusted user will not be affected by any defined content filtering rules. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 36 DDNS service provider. Please refer to the Appendix E for all Update Status messages. Click the "Update" to check your current status of the DDNS service, or click "Refresh" to refresh the web page displayed. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 37 Internet to use special-purpose services, such as Internet gaming or videoconferencing. DMZ forwards all the ports to this computer, exposing it entirely to the Internet. This is not recom- mended for extended uses. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 38 The other option "Everyday", will have the gateway send e-mails on a daily basis, whether there are messages or not. Time. Please specify the time you would like the gateway to send these e-mails everyday. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 39 Send System Log To this PC. The gateway will send the system logs to the PC with the IP address specified here. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 40 Gateway. This is the IP address of the gateway device that allows for connection between the Gateway and the remote network or host. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 41 3.2.7 Advanced Setup >> UPnP Enable UPnP. To enable UPnP click the checkbox. UPnP is a function that allows the gateway to self-discover, self-configure and communicate easily with other devices on the network. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 42 Server IP address. Enter the server address for the application you selected above. Then click Add to proceed. It will then be shown in the list. Define Application - Options NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 43 Port Range. Choose Single if there is one port to be opened, or choose Range for a range of port numbers. Port Number. Type in the Port number or Port range. Click Add to finish your setting and it will be updated to the list. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 44 3.2.9 Advanced Setup >> Print Server In NB620W's advanced menu, you will see the Print Server and USB Storage option. When there is no Printer connected to the Gateway's USB port, or if the power to that printer is off, the printer status shows Model name: None and Status: Off-Line.
  • Page 45 3.2.10 Advanced Setup >> USB Storage When there is no USB storage device hooked up to the NB620W Gateway, you will see the status all shown with Not Available or Not Attached. The Super User can create and delete files or directories, while a regular User can only upload or download files.
  • Page 46 To access the storage, use the browser, type FTP://[user name]@[Internet IP] in the address field. You will see a popup login screen. You may login as the super user or the regular user. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1...
  • Page 47 Connection Timeout. The amount of time that a user can be connected before it wil timeout.. Anonymous Account Login. Allow users to login without any authorization. Policy. To classify user what is allowed or denied. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 48: Management

    Subnet mask: DHCP server: DHCP start address: Number of DHCP clients: Wireless: SSID: Channel: Operation Mode: WEP security: Remote Management: UPnP: NB620W Super-G Wireless Broadband Gateway User Guide admin admin DHCP client enabled 192.168.1.1 255.255.255.0 Enable 192.168.1.2 Enabled NB620W 802.11b/g mixed...
  • Page 49 Firmware can be upgraded by clicking the Upgrade button after browsing for the firmware, which you can download from the NetComm website when available. Do not upgrade your firmware unless you are experiencing problems with the gateway. After a successful upgrade, the modem will reboot by itself, you current page will be reloaded to the first page of the configuration.
  • Page 50: User List

    The user list shows users who are using the DHCP service, including their IP address, MAC address, Host Name and the Expiration Time of the leased IP address. Click Refresh to update the latest users list. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 51: Session List

    Internet service, what type of services are used and other information for you to monitor your network. The session list also helps you to debug Internet connection problems. Click Previous or Next to browse for the whole list. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 52 Change the time zone to the area you reside in. The default value is the GMT-8.00 Pacific Time (USA/Canada). When in the daylight saving period, please check the Use Daylight Saving Time box. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 53: Chapter 4 Configuring Printer Sharing

    Start -> Setup -> Printers -> Add a Printer. Select Local Printer and then click Next. 2. Select the printer manufacturer and type that you want to hook up with the NB620W to install the driver or click Have Disk for the drivers on your disk or a CD-ROM.
  • Page 54 4. Type the name for the printer and then click Finish. 5. After completing the above steps, go to Start->Settings->Printer and right click on the printer you just added. Select Properties. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 55 6. Click on Details Tab and then click the Add Port button. 7. Click on Other, select NB620W Port and then click OK. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 56 8. Select LPR (TCP/IP) and then click OK. 9. Type in the NB620W's IP address or host name (print server's IP address) in the Host name or IP address of the print server field and give it a name in the field Logical printer name.
  • Page 57: Configuring Printer Sharing On Windows 2000

    1. Please go to Start -> Setup -> Printers -> Add Printer, and click Next. 2. Choose Local printer and uncheck the box “Automatically detect and install my Plug and Play printer” and then click next. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 58 3. Click “Create a new port” and select Standard TCP/IP Port from the list then. Click Next. 4. Click Next. 5. Type in the IP address or NETBIOS name of the NB620W Gateway in the Printer Name or IP Address field. The Port Name will be generated itself. Click Next.
  • Page 59 7. In the Protocol field, click on LPR protocol, and give it a queue name such as “lp1” (can be any). Check the LPR Byte Counting Enabled box. Click OK. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 60 9. You have selected your printer port and protocol, and now you need to install the printer driver on your PC. Click Have Disk if you can not find your printer model listed and use the driver CD that came with the printer. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 61 10. You can click Yes to print out a test page or click No to save paper and ink. 11. Then click Next. 12. Click Finish. The Setup is completed. You can use the printer that is hooked up to the NB620W Gateway's USB port. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 62: Configuring Nb620W Printer Sharing On Windows Xp Pcs

    4.3 Configuring NB620W Printer Sharing on Windows XP PCs 1. Please go to Start -> Setup -> Printers -> Add Printer, and click Next. 2. Choose Local printer and uncheck the box “Automatically detect and install my Plug and Play printer” and then click next.
  • Page 63 3. Click Create a new port and select Standard TCP/IP Port from the list and then click Next. 4. Click Finish. 5. Type in the IP address or NETBIOS name of the NB620W Gateway in the Printer Name or IP Address field. The Port Name will be generated itself. Click Next.
  • Page 64 6. Choose Custom and Click the Settings button. 7. In the Protocol field, click on LPR protocol and give it a queue name lp1 (can be any). Check the LPR Byte Counting Enabled box. Click OK. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 65 9. You have selected your printer port and protocol. Now you need to install the printer driver on your PC. Click Have Disk if you can not find your printer model listed and use the driver CD that came with the printer. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 66 11. You can click Yes to print out a test page or click No to save paper and ink. Then click Next. 12. Click Finish. The Setup is completed. You can use the printer via the NB620W Gateway's USB port.
  • Page 67: Appendix A: Technical Specifications

    AC Adapter: Input 240VAC; Output 24 VDC/0.5 Amps Maximum power consumption: 10 Watts Dimensions 180mm x 143mm x 40.5mm (W x D x H) Certificates C-Tick N367 YML725 Rev1 www.netcomm.com.au C ~ 45 NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 68 AC Adapter: Input 240VAC; Output 24VDC/0.5 Amps Maximum power consumption: 10 Watts Dimensions & Weight 180mm x 143mm x 40.5mm (W x D x H) Certificates C-Tick N367 NB620W Super-G Wireless Broadband Gateway User Guide C ~ 45 www.netcomm.com.au YML725 Rev1...
  • Page 69 Supports 40/64,128 and 152-bit WEP encryption MAC based access control list Wireless Access Control (SSID) Wi-Fi Protected access (WPA) compatible (Pre-shared Key) 802.1x Web Contents Filtering Supports true proxy-based URL blocking with scheduling YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 70 Printing supported features Supported OS: Native Windows 2000 & XP LPR Protocol, Win95, 98 & Me with 3rd Party LPR Client, (Not supplied) Supported Networks: LPR Print Server Management Tool: Web-Based NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 71: Appendix B: Frequent Asked Questions

    Dynamic DNS client. The Dynamic DNS client service provider will give you a password or key. Refer to what's Dynamic DNS? Question above for more information. YML725 Rev1 www.netcomm.com.au NB620W Super-G Wireless Broadband Gateway User Guide...
  • Page 72 Q: What to do if my USB storage stalls? A: Please power off your NB620W gateway and then turn it on; the storage device will back to work. This problem usually caused by unplugging the USB storage device without unloading it first.
  • Page 73: Appendix C: Troubleshooting

    Appendix C: Troubleshooting This chapter is intended to help you troubleshoot problems you may encounter while setting up and using the NetComm NB620W. It also describes some common hardware and software problems and gives some suggestions to troubleshoot them. Refresh your IP address (MS Windows) There is a tool which comes with Windows which will allow you to refresh your current IP Address.
  • Page 74: Appendix D: Ddns Update Status Messages

    Update fail, 999! Update fail, wait response received, waiting for 60 seconds before next update. Update fail, error processing request Update fail, invalid username and password! Update fail, server response: server message. NB620W Super-G Wireless Broadband Gateway User Guide YML725 Rev1 www.netcomm.com.au...
  • Page 75: Appendix E: Cable Connections

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.
  • Page 76: Straight And Crossover Cable Configuration

    An RJ-11 connector is the small, modular plug used for most analog telephones. It has six pin slots in the head, but usually only two or four of them are used. RJ-11 Connector Pin Assignment NB620W Super-G Wireless Broadband Gateway User Guide Figure 3 Figure 4 Normal Assignment...
  • Page 77: 605 To Rj-11 Adapter

    Hyper Terminal. Male Connector YML725 Rev1 www.netcomm.com.au Pin No Name SGND NB620W Super-G Wireless Broadband Gateway User Guide “B” Connection Notes/Description No. Data Carrier Detect Receive Data (a.k.a RxD, Rx) Transmit Data (a.k.a TxD, Tx) Data Terminal Ready...
  • Page 78: Appendix F: Registering Your Netcomm Product

    Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Limited reserves the right to change the specifications and operating details of this product without notice. NetComm is a registered trademark of NetComm Limited.
  • Page 79: Customer Information

    Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.
  • Page 80: Product Warranty

    2. This warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require;...
  • Page 81: Limitations Of Warranty

    Payment of the cost of replacing the Goods; or Payment of the cost of having the Goods repaired. All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option (refer to packaging). To...

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