Brother DCP-J172W User Manual page 60

d
Place both hands under the plastic tabs
on both sides of the machine to lift the
scanner cover into the open position.
e
Load one sheet of thick A4 or Letter
sized paper, such as glossy paper, deep
into the machine as shown in the
illustration.
52
f
If the thick paper is pushing any jammed
paper out, remove the jammed paper.