NEC EXPRESS 5800 User Manual page 212

6-16 Troubleshooting
Fail to access the hard disk:
(Refer to the documentation supplied with the disk array controller.)
Is the hard disk applicable to the server?
!
– Operation of any device that is not authorized by NEC is not guaranteed.
Is the hard disk properly installed?
!
– Make sure to lock the hard disk with the lever on its handle. The hard disk is not
connected to the internal connector when it is not completely installed (see Chapter 8).
Fail to access the (internal or external) SCSI devices:
Is the SCSI device applicable to the server?
!
– Operation of any SCSI device that is not authorized by NEC is not guaranteed.
Are SCSI devices properly configured?
!
– When the server has external SCSI devices connected, hard disk settings, including
SCSI ID and terminator, are required. Refer to the manual that comes with the SCSI
device for details.
Are the SCSI controllers (including optional controllers) properly configured?
!
– Use the BIOS setup utility for proper configuration of SCSI devices connected to the
SCSI connector on the system board. When the server has an optional SCSI controller
installed and SCSI devices connected to it, use the BIOS setup utility that comes with
the optional SCSI controller for proper configuration. See the manual that comes with
the optional SCSI controller for details.
Cannot install the operating system correctly.
Did you confirm the notes on installing the operating system?
!
– See Chapter 3.
During Windows 2000 installation, the following warning is registered in the System Log of the Event Viewer:
Error detected on the device \Device\CdRom0 during the paging
operation.
– There is no problem on this issue.