Borglocks BL2400 Series Instruction Manual

Problem Solving Guide
Installation Problems
Problem
The latch cannot be withdrawn The unit has been fitted to a left hand
when entering and turning the hung door.
knob.
Both inside and outside knobs The spindle has been set for the wrong
retract when turned towards the hand of door.
door frame.
The knob will not turn after the One or more of the buttons in the code
code has been changed. have been programmed incorrectly.
The latchbolt does not move The lock has not been installed
smoothly in and out. correctly.
The keypad knob turns after enter- The spindle has been cut too short or
ing a correct code but does not has been positioned incorrectly.
retract the latch.
After Installation Problems
Problem
The keypad knob turns freely with- The knob has been forcibly turned with-
out having to enter any code. out the correct code being entered.
The inside handle lever does not The handle return spring has broken.
return to the upright position after
turning.
The latch is to entering the hole in the
The latch does not engage with
strike plate.
the strike and the door remains in
the open position.
Guarantee: If your lock should develop a fault within 1 year from date of purchase, due to inferior
materials or workmanship the goods will be repaired or replaced free of charge.
Please call our helpline for spares, repairs and technical advice - UK: 0800 44 88 377
Disclaimer: Under no circumstances should the lock be dismantled, this will invalidate our warranty.
Cause Solution
All units are set to suit a right hand hung
door. The unit needs to be removed and
reversed. See `determing the hand of the
door'.
Remove the unit from the door and reposi-
tion the spindle. See 'fitting & positioning
the spindle' (page no.4).
Re-read 'how to change your code number'
on (page no.7) and ensure that all of the
dials in the code are facing towards the
number down the centre.
Check the the hole for the spindle in the
back of the keypad and inside handle are in
alignment with the hole in the latch. Check
that the latch is positioned horizontally and
the forend of the latch is parallel to the door
edge. Also check the spindle length, it may
be too long and binding against the inside
handle or keypad spindle holes.
If the spindle is too short it will not engage
with the keypad knob or inside handle. If
the spindle has been placed incorrectly
please refer to 'fitting & positioning the
spindle' (page no.4).
Cause Solution
Please call the Borg Locks helpline or return
the unit to Borg Locks or your distributor.
Please call the Borg Locks helpline or visit
our website for a replacment.
Your door or frame may have warped since
the lock was installled. Check that the latch-
bolt is inline with the hole in the strike plate.
Re-align position of the stike if necessary.
Make sure the anti-thrust pin on the latch
does not enter the hole in the strike plate.
- International: +44 (0) 1708 225700
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BL2400
Series Instruction Manual
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1. Keypad
2. Inside handle
3. Gaskets (x2)
4. Tubular Latch
5. Strike Plate & Box Keep
6. Holdback Snib Blank
(Holdback Models Only)
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Contents
7. Latch Support Post
8. Hexagon Support Posts
9. Spindle
(100mm)
10. Spindle
(85mm)
11. Machine Screws
(50mm)
Helpline: 0800 44 88 377
Borglocks
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Code Card
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12. Machine Screws
(35mm)
13. Wood Screws
(15mm)
14. Code Card
15. Allen Key
16. Code Change Tool