About this Manual Especially important information is emphasized by the following symbols in this manual. Important: Especially important instructions which must be observed in all cases! Attention: Important information. Tip: General information.
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Contents of delivery MULTIEYE-HYBRID Recorder Kit ................................. 21 Contents of deliveryMULTIEYE-NET ................................. 21 ................................. 21 Maximum count of video channels of a MULTIEYE system ................................21 Capability characteristics of the MULTIEYE video boards MULTIEYE videoboard-combinations for 8-32 cameras ................................22 ...........................
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................................. 34 ................................. 34 Electrical loads 4 Additional extension boards ........................... Audio extension EX-Audio 16 ................................35 5 USB Dongle for MULTIEYE-NET (WIBU-Key Dongle) ...................................................... 6 Connecting PTZ cameras ........................... 7 Recorder chassis ........................... 8 Hints for preparing the system BIOS ................................
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................................60 Individuel MultiScreen layout with the Desktop Layouter ................................62 Configurations and Settings Timer: Start recording ................................62 Replay / Starting MULTIEYE-HYBRID-Player ................................62 ................................63 MULTIEYE Remote Control (MRC) ................................63 Locking System Date and Time / Display of "images per second"...
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Configuration EX-IO alarm board ................................110 ................................. 111 EX-IO alarm board connectors ................................. 112 EX-IO alarm board switch outlets Optional MULTIEYE modules and licenses ................................. 112 Konfiguration Joystick Settings ................................113 Playback with the MULTIEYE-HYBRID-MultiPlayer 1 Start of the MULTIEYE-HYBRID-MultiPlayer ...........................
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................................172 ................................. 173 Setting up a Dial-up / RAS Server ................................. 176 Setting up Dial up/RAS client 2 Integrating MULTIEYE-HYBRID cameras into your own web sites ........................... 3 Example of notification via an external program ........................... 4 The hosts file ...........................
MULTIEYE Usermanual Introduction We are very glad that we could win your interest as a customer for our product MULTIEYE-HYBRID or MULTIEYE-NET. MULTIEYE-HYBRID und MULTIEYE-NET combine highest technical functionality with dependability and stability and offer the user, in addition to other characteristics, a video surveillance system optimized for use and equipped with all enhancements.
MULTIEYE Usermanual Order of Installation The Installation / activation of a MULTIEYE recorder and/or MULTIEYE software should be done in the following sequence: o Installation of the hardware (video boards, audio boards, I/O boards) o Connect the analog and network cameras...
It's possible to use these videoboards in lower performance PCs. The optimale condition for MULTIEYE-HYBRID for the types 425, 1625 and especially for the types 1650 and 16100 are Intel-based mainboards in combination with Intel CPUs like P4, XEON and better.
Especially interesting are systems with multiple processors (Intel XEON) or multicore-processors like Pentium D, because the MULTIEYE software supports multiple processors and multicore systems and that results in a notable increase of the system performance. This is especially important when you want to use many IP-cameras.
3.3.5.1 Dual monitor operation MULTIEYE-Hybrid supports the dual monitor / dual graphics cards operation. For example it's possible to switch the MultiScreen on monitor one OR monitor two. Just right-click into an empty space in the upper userbar. The software saves the position of the windows.
MULTIEYE-Hybrid. The MULTIEYE video boards work correct in the tolerance range 0.7 - 1.5 Vss. Wrong output levels of cameras can result in color corruption or full loss of the video signal.
The delivered MULTIEYE-Hybrid software supports the operation up to 32 channels in a single system. Analog and network cameras can be combined together. If systems with more than 32 channels shall be build, multiple MULTIEYE-Hybrid recorders can be combined in one total system. This can be administrated over one MultiScreen interface.
MULTIEYE Usermanual 4.1.3 MULTIEYE videoboard-combinations for 8-32 cameras Because of the Multiboard operation there is a wide range of system capabilities. Camera PCI-chassis- Board Board EX-4 EX-24 expansion inputs slots 16xxx expansion EX-24 BNC-12 Additional licenses Expansion boards like EX-4, EX-24 and EX-IO can be connected to the video boards of the type 16xxx.
Hardware Description of the MULTIEYE video boards 4.2.1 Video board type 425 The video board model 425 is provided with four analog BNC video inputs, audio input, monitor interface, Watchdog jumper ports, connection for an overlay board and the jumpers to activate/deactivate the 75 ohm termination.
Delivery contents of the video board type 16200 · Video board type 16200 · Two breakout cables · One audio extension board and a 5 pole flat ribbon cable · MULTIEYE-Hybrid software CD · Diskette with the license · Watchdog cable · Usermanual and short information 4.2.5...
Video board type 32100 o Break out cable (four pieces) o Audio extension board with 5-pole flat ribbon cable o MULTIEYE-HYBRID software CD o Diskette with license (bought analog licenses and one IP-Demo license) o Extension board with 40-pole flat ribbon cable...
Contents of delivery video board type MP8200 · Video board type MP8200 (PCI / PCI-Express) · Break out cable (2 pieces) · MULTIEYE-HYBRID Software CD · License disk (bought analog licenses and one IP demo license) · Watchdog cable · MULTIEYE User manual 4.2.7.6...
The EX-IO alarm board is an extension card with IO connections. Alarm systems, motion detectors, door openers and other alarm signalers can serve over the EX-IO board into the MULTIEYE-Hybrid system as signalers for motion or event depending 8 è recording. (e.g. external alarm system triggers...
EX-AUDIO16 boards. USB Dongle for MULTIEYE-NET (WIBU-Key Dongle) The Software MULTIEYE-NET will be delivered with an USB dongle. This dongle protects the MULTIEYE software and is similar the license-key for additional extensions, online updates, etc. Important: At the installation of the MULTIEYE-NET software the dongle-driver has to be installed separately! Informations and hints are found in the Windows systemcontrol under "WIBU Key".
Control" or “PWROn after PWR fail".) Please check your computer’s user’s manual to see if this function is supported. In case the MULTIEYE-HYBRID system is to be operated without a keyboard, then the option “Halt on Errors" should be set to “All but Keyboard".
4.8.3 Automatic Windows login So that MULTIEYE will automatically re-boot – for example if a PC reset is activated by the Watchdog or after a power outage – automatic user login must be activated. Automatic user login can be activated in the Windows user settings. In Windows XP, the "old" user administration (start è...
5.1.2 Installation MULTIEYE-NET If you install MULTIEYE-NET the installing of video boards is not applicable. Instead a dongle has to be connected and installed. First you have to install the dongle-systemdriver and then - during the MULTIEYE software installation - the WIBU-Key dongle driver.
Driver installation on a Windows XP system is described here. Installation under Windows 2000 is done similarly. Switch on the PC and place the MULTIEYE Installation CD into the CD-ROM drive. After boot up, the following dialog window appears. The new hardware was found by the system and has to be installed now.
MULTIEYE Usermanual Installing MULTIEYE-HYBRID After installing the drivers and connecting the cameras, please put the MULTIEYE-HYBRID CD into the CD-ROM drive. The menu window for the installation of the MULTIEYE-HYBRID software will now open. By clicking the symbol you can select the language which you want to install.
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Installing video boards and software Important: In former versions of MULTIEYE-NET it was necessary to install software for the dongle. This is now no longer necessary! Hint: After completing the installation, you should update MULTIEYE-HYBRID to the newest product version. This can easily be done via the Live-Updater which you can start from the folder “MULTIEYE-HYBRID”...
Licensing and activation General information about avtivation With the delivery of a MULTIEYE-HYBRID DVR Kit or MULTIEYE-NET, you receive an additional floppy disk with a license key. With this disk, you can activate your software for the delivered hardware. For licensing, the included video board or the USB dongle must be installed in your system beforehand. If no floppy disk drive is available, the license key can be typed in manually.
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If you have just activated an e.g. IP camera license, you will now find the . license in the category MIP0-0K1100…. "Add-On Modules" “ ” stands for the MULTIEYE IP module and “ ” MIP0 0K1100… contains the serial number of the video card to which this license is linked.
VideoCenter II One additional camera license always allows the operation of four additional cameras. Hint: Activation is always easiest when the MULTIEYE system is connected to the internet. 6.3.2 Applying online for a license key è Key-Generator. To do this, you A license key can likewise be requested at the internet page www.multieye.de...
+49 (0)5441 5995-70. Restoring licenses online If the MULTIEYE-HYBRID system has to be reinstalled, all licenses for the installed hardware (video boards and dongles) can be restored when your system is connected to the internet. Click on the key symbol in the license display...
Afterwards recording can immediately be started. We recommend to configure MULTIEYE-HYBRID individually to benefit from the many advantages and features of MULTIEYE-HYBRID.
Select the system to work with and click on [Connect] Then the login to the system follows. At the time of the initial start of MULTIEYE, no passwords have been assigned. After choosing a user name and entering in a password, you log into the...
MULTIEYE Usermanual 7.2.2 MultiScreen at the initial start If you have already connected the analog cameras prior to initially starting MULTIEYE, the screen will be divided to correspond to the number of licensed channels. The connected cameras will be displayed directly.
7.2.5 Subsequent connection of cameras If you connect cameras after installing MULTIEYE, these will be automatically detected by the running program but not automatically displayed on MultiScreen. You can recognize active cameras by their neutral camera icon . For display you must Drag&Drop these cameras onto the MultiScreen and for recording you must configure at least the ringbuffer.
Up to 32 camera windows can be simultaneously displayed on MultiScreen by mouse click. With the numerous possibilities for configuring MULTIEYE-HYBRID according to your personal preferences, you can give the application a completely new layout in the shortest amount of time.
7.3.9 MULTIEYE Remote Control (MRC) With a click on this symbol, you can connect to other MULTIEYE recorders/servers in the network. If a MULTIEYE server is selected and the login process has been carried out, the MultiScreen of the selected...
· completely terminate MULTIEYE-HYBRID. Recording will be terminated then as well. Attention: MULTIEYE-HYBRID can also be terminated with the symbol in the Windows System Tray (next to the Windows clock). Just click on this symbol with the right mouse button and confirm "Close All".
Configuring ring storage 7.4.4 Camera outage detection (Video loss) MULTIEYE monitors the quality of the camera signal. In case of camera outage (video loss) or if the video signals are outside of the tolerance range, this image appears for the specific camera.
8.1.4.3 Autostart MultiScreen After activating this option the MultiScreen will automatically be started after the start of the MULTIEYE Services and you will be presented the login screen. When the option “Auto Login” in the User Management is additionally activated the MultiScreen starts directly without requesting a login.
8.3.7 Integration of network (IP) cameras and IP video servers In addition to the possibility of incorporating analog video cameras into your MULTIEYE-HYBRID system, you can also integrate IP cameras and IP video servers as well. One activated IP camera test connection is standard on MULTIEYE-HYBRID recorder kits with video boards.
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Configuring MULTIEYE-HYBRID Licensing of additional IP cameras is described in the installation manuals. When you start MULTIEYE-HYBRID the first time, you will be prompted to configure an attached IP-camera if one is present. To configure the IP-camera, please click on the arrow This signal in the upper left corner indicates, that no ring storage has been applied.
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Cameras from other MULTIEYE systems can be integrated into the MultiScreen as an IP camera. With this IP camera profile you can add analog and digital IP cameras of other MULTIEYE recorders into your system (cascading of MULTIEYE systems). With a click on...
Configuring MULTIEYE-HYBRID Motion detection MULTIEYE-HYBRID's motion detection is permanently activated during recording, i.e., provides continuous recording. Motion data / informations are always stored with the recording. This enables a fast analysis of the images with the MultiPlayer. (see also: Analysis with the MULTIEYE-HYBRID-MultiPlayer 8.4.1...
Privat zones New in MULTIEYE is the feature to define private zones. These masked areas will be blanked in the MultiScreen and in the recorded videos. With this features it is possible view to public areas without disturbing the privacy of people because private areas can be hidden.
Hardware requirements – hard drives , at least two hard drives should always be used in a MULTIEYE-HYBRID system. The first drive should be reserved for the operating system, and the video data should be stored on the other hard drive(s).
The hard disk memory can be managed dynamically or not dynamically. Using a non-dynamic hard disk management the administrator assigns to each camera a dedicated amount of memory on the hard disks. Using the dynamic hard disk management the MULTIEYE system manages automatically the hard disks for the cameras. Important: Until storage has been assigned to a camera its videos cannot be recorded! 8.6.2...
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Configuring MULTIEYE-HYBRID With MULTIEYE it is possible to lock drives / partitions so that they will not be used as memory for recording. With a right click onto the drive the context menu appears and you can lock or unlock this drive.
A further alternative is to let the system dynamically manage ring storage. If this function is activated, MULTIEYE-HYBRID will independently manage the available hard drive storage in accordance with the requirements of the individual cameras. This function is especially helpful in the beginning phases of configuring a system when you have had little experience in determining how much storage the individual cameras effectively need.
Sometimes the employment of closed circuit television is only approved when an operation or analysis can be done by two persons. Therefore it is possible to set the according rights in the "User Management è MULTIEYE settings è Two user login required". Then it is required that two users of different groups, where the "Four Eyes Principle"...
The number of settings is depending on the additionally installed hardware and software (e.g. DataLog). 8.8.1 Video / Webserver Remote access is a very important feature within MULTIEYE. The communication is done through the network with standard IP address and dedicated network ports. The following TCP/IP ports can be set: ·...
For remote access via an internet browser the web server has to be started. This can be done manually or automatically. The MULTIEYE standard TCP/IP port is 2840. If this port is used by another service it can be changed here. If video pictures should be displayed the video server has to be started too! Due to system security the web server is deactivated in the basic settings and has to be started manually or automatically.
Configuring MULTIEYE-HYBRID 8.8.4 Configuration alarm messages MULTIEYE-HYBRID provides an extensive integrated mailer program with which alarm and/or recorder status messages – including image attachments – can be dispatched by Email, SMS, ICQ, Windows NetSend or via “external programs”. Just like an alarm system, the status report mailer can dispatch periodical status reports.
Here you see the option to send system status reports to yourself via Email in self-defined intervals. If the option “Send Log Files as Attachment” is activated, you receive the MULTIEYE log files as an attachment to the report itself. These files can be viewed with standard text editors. All relevant system characteristics are documented in such reports.
MULTIEYE Usermanual Important: A dial-up connection cannot automatically be ended by MULTIEYE-HYBRID if that connection was activated by another application prior to the message dispatch. 8.8.4.5 Delay between messages Here you can set the intervals at which alarm messages shall be dispatched.
For that to function it is essential that the Windows operating system’s NetSend service (Messenger) is activated and set for “automatic” start in the operating systems of both the MULTIEYE-HYBRID recorder and the client PC. You can check out the configuration of Windows NetSend in the “Services” menu of your operating system.
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The following message should then appear on the client computer: If this functions properly here, then it will also function correctly with MULTIEYE-HYBRID (with entry of the client computer’s name). A message sent from MULTIEYE-HYBRID if motion is detected could look like this on the client computer.
8.8.5 Configuration EX-IO alarm board MULTIEYE-HYBRID can be upgraded optionally by one or more I/O alarm boards. This enables the connection of external alarm sensors such as motion sensors, alarm installations or door circuits directly to the recording system. In addition, relays can be controlled and switched remotely, for example, to activate doors, gates or illumination.
Regardless of the method of recording, MULTIEYE-HYBRID always registers and stores motion activities parallel to the video images. Because of this, you can quickly locate specific events and display specific motion activities recorded by various cameras.
Playback with the MULTIEYE-HYBRID-MultiPlayer Playback of a video file in four steps The active cameras are illustrated in the upper left half of the MULTIEYE-HYBRID MultiPlayer’s image window. Above that, you can select how many video windows shall be available for playback.
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Playback with the MULTIEYE-HYBRID-MultiPlayer Settings: Motion timeline (histogram) The selection “Motion Timeline” facilitates the search for motion-dependent recordings within a video. The kind of display of the activity level can be entered here for both the video motion timeline as well as for the time bar.
Playback with the MULTIEYE-HYBRID-MultiPlayer 9.3.3 Remote inquiry So that you can call up video files from other MULTIEYE-HYBRID servers you must have a remote dialer at your disposal. (see also: Playback videos over network 9.3.4 Motion timeline daily summary see also: Playback by motion timeline with histogram 9.3.5...
Playback with the MULTIEYE-HYBRID-MultiPlayer 9.4.1 Selecting video files 9.4.1.1 Camera symbol or tree structure display With this symbol you can switch back and forward between camera symbol or tree structure display. In the camera symbol display select the desired camera and then the playback date. All videos recorded on that date are then displayed in the lower window (video list).
Playback with the MULTIEYE-HYBRID-MultiPlayer 9.4.2.1 The context menu of the video list With a right click into the video list the context menu of the video list will be displayed. With the menu, video(s) can be copied to different storage places, videos can be locked or unlocked and selected videos can be deleted.
Playback with the MULTIEYE-HYBRID-MultiPlayer The playback windows of the video files With the register bar, you can choose among three playback alternatives: Normal playback Normal playback is similar to a normal video recorder MotionTrack Playback depends on a threshold value - set in the motion timeline MotionSearch An area in the video image is defined.
Playback with the MULTIEYE-HYBRID-MultiPlayer 9.5.4 Playback alternative: MotionTrack with motion timeline treshhold value When selecting the tab “MotionTrack”, a green horizontal line is displayed in the motion timeline (histogram). By clicking on this line with the right mouse-key, you can move the line up or down to the level which you want to serve as the threshold level.
Playback with the MULTIEYE-HYBRID-MultiPlayer The program searches for all videos with activity in the marked area. With a double click the video can be displayed. The arrows for “Advance one video” and “Reverse one video” are now different from those in the normal playback toolbar.
Playback with the MULTIEYE-HYBRID-MultiPlayer After entering the start and stop dates and the appropriate times, select the cameras whose videos are to be exported: Alternatively, you can decide if the videos of each camera will be stored in one large AVI file, with or without audio, or if they will be exported as separate files.
Playback with the MULTIEYE-HYBRID-MultiPlayer By clicking on this button you will get back to the overview. 9.6.1 Button details After a click on the button “Details”, a selected area will be extended to an interval of about six minutes; the kind of recording (constant or motion-activated recording) and the level of the motion activity will also be displayed.
A double-click on the symbol in the Windows System Tray (next to the Windows clock) opens the dialog window “MULTIEYE Services” with the features Services, Licenses, Options and Hardware. In the first area “Services” you will find a status summary of various program modules such as video and audio services, etc.
10.3.3 Live-Updater Live-Updater see also: Live-Update 10.3.4 SystemRestorer With the SystemRestorer all settings of a MULTIEYE system can be stored and - if needed - restored Storing the program settings: With a click onto the next window appears. [Create]...
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(with the extension “.mrf”) will [Create] be stored. The standard file path is in the program directory of MULTIEYE in the subdirectory “RestoreFiles”, but you can also choose a different path. Due to system security you should save the file onto a floppy disk or CD and store this at a save place.
MULTIEYE Services menu 10.4 Hardware The fourth feature - Hardware - of the MULTIEYE-HYBRID services settings consists of a list of all installed video boards, dongles, and DLL / driver files. The version numbers of the DLL and driver files are also displayed.
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Remote Access of Videos via Network / ISDN / DSL and Internet...
Windows desktop o Network Player è network-based remote access of recorded videos with the MultiPlayer (optional) o MULTIEYE Remote Control (MRC) è remote control and configuration of MULTIEYE-HYBRID systems. o Web Browser è browser based access of live cameras and recordings from one station Important: Port accessibility: Many networks are protected by firewalls.
You can select either the MPEG-4 or the JPEG format for data transmission with the LiveViewer. 11.2.1 Installing and setting up LiveViewer You can install LiveViewer on the remote (client) computer with the help of the MULTIEYE-HYBRID CD. After installation has been completed, LiveViewer can be called up via the Windows Start Menu è...
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MULTIEYE-HYBRID server name or its IP address must be entered in the address field. If the same user is to be logged in all the time, his user name and password can be entered here. The connection speed can likewise be configured here.
11.4 MULTIEYE Remote Control (MRC) MRC is the tool for remote configuration of MULTIEYE servers. This license is included in the base package. After the installation set up a connection to the server you want to configure. When you have established the connection you can configure the server as you are used to do it.
You can individually access and display live cameras from a station. Video size, frame rate and image quality can also be configured. Live image display will be updated automatically. If the polled camera is a PTZ camera and its protocol is supported by the MULTIEYE-HYBRID recorder, this can be remote controlled as well.
“LiveUpdater” internet connection, MULTIEYE-HYBRID recorder can be updated online. All program updates, patches etc. can easily be installed in this way. The LiveUpdater checks which version numbers your installed modules have, and which program enhancements or updates are available. After implementation of the updates, the version number(s) will be brought up to date in your directory.
Direct Translator upon request. 12.4 Watermark From Version 2.0.0.3 on, all JPEG images exported by MULTIEYE-HYBRID are protected by watermarks. With these watermarks the authenticity of an image can be subsequently verified. This verification is performed by the program PIC-Validator which can be found in the directory “\setupdata\Extras” on the MULTIEYE-HYBRID CD.
MULTIEYE Usermanual 12.5 Customizing The user interfaces, i.e. the GUIs of MULTIEYE-HYBRID can be adapted to your specific customer needs and provided with your own individual logos and corporate identity. For example, in case of camera outage your own service telephone number can be automatically displayed in the camera-outage window.
The process of an alarm event and how the different components interact. 1. The MULTIEYE-Recorder generates an alarm-image and stores this into a predefined folder. Similar the software starts the external program AccFTPUploader - installed on the same machine - with the parameters of the just generated image.
13.1.2 Installation and configuration of the ACC FTP-Uploader The AccFTPUploader is a FTP-client which can be operated by interface and by command-interpreter. First you have to unpack the archive into an folder of your choice on the MULTIEYE-Recorder, e.g. "C:\\Program Files\AccFTPUploader\".
13.1.3 Configuring the alarm parameters The next step is to configure the MULTIEYE-Client, so that in case of an alarm-event an external program is used. When this occurs the AccFTPUploader is used to send an alarm-image to the FTP-Server which is monitored by the Alarm-server.
Since, as a rule, a Domain Name Service (DNS) exists in this kind of network, the name of the MULTIEYE-HYBRID system can be entered in the line “Address" for the connection configuration. If, contrary to expectations, this should not function, please enter the IP address instead.
14.1.3 Connection via ISDN/MODEM For a client to poll images from a MULTIEYE-HYBRID recorder (server) via ISDN/modem (GSM as well), both the client as well as the server must be set up for this dial-up/RAS (Remote Access Services) connection. Since these are configured differently, server and client set-up will be explained in the following chapters, in both cases using a Windows XP system as an example.
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The possible assignments, including their rights and permissions, are listed in “Local Users and Groups” under “Groups”. MULTIEYE-HYBRID users should be given the group rights of an Administrator or Power User. Using the Power User rights makes the most sense.
[Remove] 14.6 Automatic Windows user login If MULTIEYE should automatically startup after booting the computer you have to enable an automatic login without entering a password of a user (only Windows XP Professional!). Click è...
MULTIEYE Usermanual Technical data 15.1 Technical data of the MULTIEYE video boards Video inputs 4 x BNC 1,0 Vss, 75 Ohm termination jumper (can be turned off), extendable up to 16 channels Video norm PAL, NTSC Network (IP) camera inputs Integration of common IP cameras such as AXIS, Mobotix, Pixord, etc.,...
2806 must be routed to the internal IP address of the MULTIEYE computer. You can find out how to configure your router for such “port forwarding” by consulting the router’s user’s manual. You do not need a VPN if you only intend MULTIEYE inquiries.
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Troubleshooting In re 1: The driver of the video card must be (re-) installed. Put the MULTIEYE-CD in the CD-ROM drive and install the driver with the help of the Windows Device Manager. In re 2. Switch the option “Plug&Play OS” in the computer’s BIOS to “No” if it is on “Yes”...
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(e.g. 4 GByte system partition and 36 GByte data). Are VFW or DirectShow Does the MULTIEYE card driver also provide support for „Video for Windows“ supported? and/or „DirectShow“ so that these can be used for other video programs?
2. Copyright The software is protected by copyright and all rights evolving from such copyright are granted only to artec technologies ag. The software contains copyrighted material. It is forbidden to decompile, reverse engineer, or in any other way to convert it into a generally readable form. It is forbidden to modify, to adapt, to translate, to rent, to lease, to lend or to manufacture the software or sections or derivations of the software.
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License conditions 4. Limited warranty artec technologies ag guarantees for a period of 3 months, starting from the point in time of the transfer, that the software essentially corresponds to the program description in the accompanying documents regarding its mode of operation.
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