The NAS and the LDAP server can ping each other.
•
•
The IP address and port number of the LDAP server configured on the NAS match those of the
server.
The username is in the correct format and the ISP domain for the user authentication is correctly
•
configured on the NAS.
The user is configured on the LDAP server.
•
•
The correct password is entered.
The administrator DN and the administrator password are correctly configured.
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The user attributes (for example, the username attribute) configured on the NAS are consistent with
•
those configured on the LDAP server.
The user search base DN for authentication is specified.
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