Troubleshooting For Other Print Problems - Brother MFC-J480DW User Manual

Troubleshooting for Other Print Problems

Difficulties
Poor print quality
White horizontal lines
appear in text or
graphics.
The machine prints
blank pages.
Characters and lines
are blurred.
Printing appears dirty
or ink seems to run.
Photo paper does not
feed correctly.
Vertical black lines or
streaks appear in
copies.
Black marks or spots
appear in copies.
Related Information
• Clean the Scanner on page 30
• Check the Print Quality on page 30
• Check the Print Alignment from Your Brother Machine on page 32
Suggestions
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Make sure the Media Type setting in the printer driver or the Paper
Type setting in the machine's menu matches the type of paper you are
using.
For more information, see the Online User's Guide: Print Settings
®
(Windows ) or Print Options (Macintosh).
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother
Machine at the end of this section.
If you are using photo paper, make sure the glossy side of the photo
paper is face down in the tray and you have set the correct paper type.
If you are printing a photo from your computer, set the Media Type in
the printer driver.
When you print on Brother Photo paper, load one extra sheet of the
same photo paper in the paper tray. An extra sheet has been included
in the paper package for this purpose.
Black vertical lines on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip, scanner glass, and the
white bar and white plastic above them.
See Related Information: Clean the Scanner at the end of this section.
Check that the speck of dirt has been removed.
Black marks or spots on copies are typically caused by dirt or
correction fluid on the scanner glass. Clean the scanner glass and
white plastic above it.
See Related Information: Clean the Scanner at the end of this section.
Check that the speck of dirt has been removed.
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