Care and cleaning
In this chapter you will find tips on how to maintain and clean
your appliance correctly.
Risk of burns!
The appliance becomes hot during operation. Allow the
appliance to cool down before cleaning.
Risk of electric shock!
Do not use high pressure washers or steam cleaners to clean
Cleaning the appliance
Clean the appliance after each use, once it has cooled down.
This will help prevent residues from burning on. Once residues
have burned on several times, they become more difficult to
Do not scrape burnt-on residues off, but leave them to soak in
Remove the wire rack and swivel the heating element upwards.
Remove the lava stone tray with the lava stones.
Wire grilling rack
Remove rough residues with a wash-
ing-up brush. Soak the wire rack in the
sink. Clean with a washing-up brush
and washing-up liquid and dry thor-
Brush stubborn dirt with our grill
cleaner gel (order no. 463582) and
leave to act for at least 2 hours, or
overnight in severe cases. Then rinse
thoroughly and dry. Note the packag-
ing instructions of the cleaner.
Do not clean in the dishwasher!
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Lava stone tray
Remove lava stones or drain water.
and grill container
Clean in the sink with water and wash-
ing-up liquid using a washing-up brush;
dry with a soft cloth. Leave stubborn
dirt to soak or remove with our grill
cleaner gel (order no. 463582).
Dry very damp lava stones occasion-
ally in the oven at 200°C. This can
help prevent the formation of mould.
Replace lava stones when they
become black. The lava stones may
be fully saturated with fat and could
generate a lot of smoke during use or
the fat could catch fire.
You can obtain the correct lava stones
from your specialist retailer (order no.
LV 030 000). When topping up,
ensure that the grill element does not
lie directly on top of the lava stones.
Control panel and
Clean with a soft, damp cloth and
some washing-up liquid; the cloth
should not be too wet. Dry off with a
Do not use these cleaning agents
Scouring or chemically aggressive cleaners
Acidic cleaners (e.g. vinegar, citric acid, etc)
Cleaners containing chlorine or with a high content of alcohol
Hard and scratchy sponges, brushes or scouring pads
Thoroughly wash out new sponge cloths before using them.
To book an engineer visit and product advice
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.