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FOR DEALERS: Communication is key When servicing CORE Product, it is helpful to have any information on the behavior of the returned product. When the product is returned, the person responsible for accepting the product back can greatly assist the service technician by asking a few questions. Some suggested questions are written below: Is it a satisfaction guarantee return? Is the product, itself, not functioning correctly? If so, please describe. Is the charger not charging the Power Cell? Is the Power Cell not functioning properly? ...
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Most Common Issues ‐ Solutions Symptoms Initial Initial Solution Alternate Alternate Diagnosis Diagnosis Solutions Blower doesn’t rotate or Motor See Pages 9‐10 Controller Page 14 See Pages 9‐10 Page 14 bounces with no rotation No Function when trigger is Controller See Page 14 Motor Pages 9-10 Page 14 engaged Grip Handle Page 12 Power Cell Pages 4-6 Product runs Intermittently Motor See Pages 9‐10...
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Basic Power Cell and Charger Troubleshooting Issue Diagnosis Verification Charger lights do not illuminate Defective Charger N/A – Replace Charger Charger lights do not change when Defective Charger Plug a known functional Power Cell into Power Cell is engaged in Charger Defective Power Cell Charger to test Charger. If problem persists, Charger is defective, and should be replaced. If plugging in known functional Power Cell changes lights, then returned Power Cell is bad and should be replaced Power Cell will not run Product Defective Power Cell Plug Power Cell into a known functional Defective Charger Product. If problem persists, Power Cell is defective, and should be replaced. If known functional Product runs, Power Cell is good, and returned product should be further diagnosed.
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Basic Power Cell and Charger Operation CRC 6500 Rapid Charger Charging Fully Charged Green...
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Basic Power Cell and Charger Operation CSC 6500 Standard Charger Charging Fully Charged Green...
Motor Disassembly and Assembly Hardware and Tools Required ‐ Electric Drill ‐ T20,T25 BITS ‐ Shaft Fork/Wrench - 4 SCREW, PLASTIC, PH TORX, ZPS, #10 X .500 - 4 SCREW, PLASTITE, PH TORX, ZPS, #8 X .500 - 2 SCREW, PLASTITE, #8 x 1” 1. Remove Blower Cover as shown in pictures 1 and 2 2. Remove Phase and Hall Wires as shown in pic 3 3. Use fork or similar tool to grip shaft and spin Impeller off clockwise.
Motor Assembly Hardware/Parts Required Blower Housing Impeller Blower Cover Motor Washer Tools Required ‐ Electric Drill/ T25‐T20 Bits ‐ Shaft Fork/Wrench Insert washer on motor, positioned under Housing. Using Shaft Fork or similar tool, spin Impeller on to motor counter‐clockwise. Reverse disassembly instructions on page 9 ...
Blower Tube Replacement Hardware Required Blower Tube Tools Required Electric Drill/T25 and T20 BITS Unscrew four closest screws to Tube. Pull Tube out of slot. Replace with new and insert screws.
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Power Housing / Grip Handle Disassembly Take apart the power housings using a T20 bit. Disconnect the wire connector on the controller leading to the grip handle. Dis‐assemble the grip handle using a T18 torque bit on the little screws, and a T25 on the clamps. ...
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Power Housing Assembly / Controller Install HARDWARE AND PARTS REQUIRED: (8) 8‐32 STANDARD NUTS (4) 8‐32 1 ¼” BOLTS (4) 8‐32 1 ¾” BOLTS TOOLS NEEDED: ELECTRIC/SCREW GUN W/ T20 BIT‐ NEEDLE NOSE PLIERS 1. Plug Wires into Controller as Shown in Picture 1 and Slide controller into slot in Power Housing 2. Route Wires through Power Housing as shown in Picture 2. Make sure Wires are clear of Power Housing Areas that may lead to pinching. 3. Place Power Sleeve into Power Housing and lower opposite Power Housing on as shown in picture 3. Make sure Controller, Wires and Power Sleeve are all aligned in there respective slots. 4. Bolt the housings together, starting with the 1 ¼” bolts in the front four locations, and finishing with the remaining four in the rear.
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