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Related Manuals for Multitech Hub
Summary of Contents for Multitech Hub
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Page 1: User Guide
CommPlete 4000 Communications Server User Guide... - Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
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Page 3: Table Of Contents
System Overview ... 5 Product Overview ... 5 RASExpress ... 6 Documentation Set Overview ... 6 Technical Specifications ... 7 Chassis ... 7 Power Supply ... 7 Dimensions ... 7 Environmental ... 7 Chapter 2 - Installing Your CommPlete 4000 ... 8 Unpacking ... - Page 4 Appendices ... 30 Appendix A—Back Panel Connector Pinouts ... 30 Appendix B—Regulatory Information ... 35 FCC Regulations for Telephone Line Interconnection ... 35 Canadian Limitations Notice ... 36 Compliance with BABT Requirements ... 36 European Low Voltage Directive ... 38 Compliance with BS6305 Clause 6.2, BS6320 Clause 7.2, and BABT/SITS/82/005S/D ...
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Page 5: System Overview
System Overview The CommPlete™ 4000 Communications Server is a single-segment, rack mountable communications server. It is customized for dedicated turnkey operation of LAN-based communications and remote access server functions. The CommPlete 4000 is a general purpose, turnkey communications server that easily interfaces to any existing Novell, Windows NT, or IP network. -
Page 6: Rasexpress
RADIUS Server User Guide • Serial Card documentation: ISI4608PCI, ISI4608UPCI, ISI5634PCI/8, ISI5634UPCI/8, ISIHP-2S/2U/4S/4U/4SD RASExpress Software Ethernet 10BASET Concentrator Model EN516TP/CA Active Hub for UTP Networks Print File Server Server Figure 1-2. Typical RASExpress Application CommPlete 4000 Communications Server User Guide... -
Page 7: Technical Specifications
• One half-height IDE hard disk drive • One power supply • Power on/off switch on front panel with built in power LED. • Full security locking • Intelligent Serial Interface card with or without modems/TAs (ISI4608PCI,ISI4608UPCI, ISI5634PCI/8, ISI5634UPCI/8, ISIHP-4S, or ISIHP-4U) -
Page 8: Chapter 2 - Installing Your Commplete 4000
Chapter 2 - Installing Your CommPlete 4000 Chapter 2 - Installing Your CommPlete 4000 This chapter explains how to set up and connect cables for the CommPlete 4000. This product is ready to be connected to the end-user's Ethernet concentrator. It is preconfigured to operate as a communications server. -
Page 9: Sbc Board Cabling
If the ISI4608PCI or ISI4608UPCI is used, connections between it and external modems are made via the supplied octopus cable going between the DB-78 connector on the ISI4608PCI board and the DB-25 connectors on the individual modems. (RJ-11 connectors connect the modems to the phone jacks.) If the ISIHP-4S or -4U are used, each ISIHP card accepts as many as four RJ-45 connectors to accommodate ISDN BRI lines. -
Page 10: Isi Board Cabling
Chapter 2 - Installing Your CommPlete 4000 ISI Board Cabling Each Intelligent Serial Interface card (ISI5634PCI/8, ISI5634UPCI/8, ISI4608PCI, ISI4608UPCI or ISIHP-2S/2U) takes up one physical slot in the CommPlete 4000. Depending on your configuration, you may have as many as four of these cards (see Figure 2-1). Attach the line cords (RJ-12 for analog phone lines;... -
Page 11: Serial Card Upgrades
Chapter 2 - Installing Your CommPlete 4000 Serial Card Upgrades As shown in Figure 2-3c, installation of expansion cards is simpler in the outer slots than in the inner expansion slot. Figure 2-3c. Convenience of using outer expansion slots before the inner slot CommPlete 4000 Communications Server User Guide... -
Page 12: Powering Up
Connect the power cord supplied with the CommPlete 4000 to the power cord connector on the back of the cabinet and to an AC outlet. Press the power switch on the front of the cabinet to the ON position. The power switch contains an LED which should light when power is applied. -
Page 13: Chapter 3 - Getting Started With Rasexpress
Chapter 3 - Getting Started with RASExpress MultiTech Systems has preinstalled RAS Express server software on your CommPlete 4000 to make configuration as simple as possible. For your convenience, a copy of the RAS Express Installation program is on the CD-ROM shipped with the CommPlete 4000. Complete the procedure below to put your CommPlete 4000 into operation as a Remote Access Server. -
Page 14: Method A. Do All Configuration Using Terminal Or Auxiliary Pc
Chapter 3 - Getting Started with RASExpress Method A. Do All Configuration using Terminal or Auxiliary PC A1. Be sure that the CommPlete 4000 is connected to the LAN. Turn off the power for the CommPlete 4000. A2. Using the provided RS-232C serial cable, connect a terminal (or an auxiliary PC) to the CommPlete 4000’s serial port. - Page 15 iii. Select ISI Setup. iv. Delete all ISI cards before saving and rebooting the server. These steps correct the initial subnet error the next time the server loads. If you set the Remote Client IP Address to any of these values (Use DHCP, or Use Address Pool, Use Radius), go to step A15.
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Page 16: Method B. Start Configuration With Terminal, Finish Configuration On Client Pc
Chapter 3 - Getting Started with RASExpress Method B. Start Configuration with Terminal, Finish Configuration on Client PC To enable remote configuration of the RASExpress server, you must first configure the server’s IP settings, including the server’s IP address. To do this, you must connect a terminal (or auxiliary PC) to the server’s serial port. - Page 17 B10. Using Telnet for access requires that a TCP/IP protocol stack be loaded on the client PC. Telnet access is possible both by dialing in through the RASExpress server and, more commonly , through the LAN or Internet. Figure 3-3. Setup for completing RAS Express configuration from client PC At a client PC connected to the LAN in which the CommPlete 4000 is the RAS server, start a Telnet session using either dial-in access or TCP/IP access.
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Page 18: Chapter 4 - Hardware Removal/Replacement
Warning: Anytime power is removed, turn off the Master Power switch inside the front door. Note: In order to make re-connection easier, be sure to note or label all cable connections before disconnecting any cables from the CommPlete 4000. -
Page 19: Card Cage Removal/Replacement
To re-attach cables and re-mount the CommPlete 4000, follow steps 1-4 in reverse order and sense. That is, a. (Two people are needed.) Attach the CommPlete 4000 to its rack enclosure using the four mounting screws. b. Reconnect phone cords. c. - Page 20 Chapter 4 - Hardware removal/ Replacement Finish pulling the card cage (including fan enclosure) straight up and out of the chassis. See Figure 4-5. Set it next to the chassis. Note: Before placing the card cage back into the chassis, verify that the power connectors from the power supply to the backplane are fully attached.
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Page 21: Board Removal And Replacement
Board Removal and Replacement Removing SBC Board Remove the CommPlete 4000 from rack enclosure (two people are needed). Follow the procedure “Disconnecting Cables and Removal from Enclosure” presented above. Summary: after powering down the unit and disconnecting all power and signal cables, employ two persons to remove its rack-mounting screws and lift the unit out of the rack. -
Page 22: Removing Isi Boards
Chapter 4 - Hardware removal/ Replacement If installing other boards, see the procedures below for installation instructions. Then remount the CommPlete 4000 in the enclosure. Removing ISI Boards Note: If removing or replacing the single ISI board on the left side (looking from the front) of the midplane, card cage removal is not necessary. -
Page 23: Floppy Disk Drive Removal/Replacement
Floppy Disk Drive Removal/Replacement Remove the CommPlete 4000 from rack enclosure (two people are needed). Follow the procedure “Disconnecting Cables and Removal from Enclosure” presented above. Summary: after powering down the unit and disconnecting all power and signal cables, employ two persons to remove its rack-mounting screws and lift the unit out of the rack. -
Page 24: Power Supply Removal/Replacement
Remove power cables from the back of hard drive, floppy drive, and CD ROM drive. Remove the screw that holds the ground wire by the power switch. Dis connect wires going to the power switch. Take note of which color wire is attached to which connector on the switch. -
Page 25: Chapter 5 - Troubleshooting
• No Video — Verify that power is ON and LED in power switch is lit. — Verify that SBC and any other adapter boards are connected properly. Note: Make sure to turn power OFF to reconnect boards. -
Page 26: Diagnostic Tests
Chapter 5 - Troubleshooting — Check that cables are connected properly and peripherals are powered ON and configured properly. — If problem persists, contact MultiTech's Technical Support department (see Chapter 6). • Keyboard does not respond to key strokes — Connect keyboard cable to the left round connector on SBC. —... -
Page 27: Chapter 6 - Service, Warranty, And
Limited Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that the CommPlete 4000 will be free from defects in material or workmanship for a period of two years from date of purchase, or if proof of purchase is not provided, two years from date of shipment. -
Page 28: Addendum For International Products
Chapter 6 - Service, Warranty, and Technical Support Addendum for International Products Distributors should contact Amex, Inc., for information about the repairs for your Multi-Tech product. Amex, Inc. 2724 Summer Street NE Minneapolis, MN 55413 U.S.A. Tel: +(612) 331-3251 Fax: +(612) 331-3180 Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you. -
Page 29: Contacting Technical Support
Support at (763) 717-5863. Service If your tech support specialist decides service is required, send the CommPletre 4000 (freight prepaid) to our factory. Return shipping charges are paid by Multi-Tech Systems (within North America). Include the following with your CommPlete 4000: •... -
Page 30: Appendices
Appendices Appendix A — Back Panel Connector Pinouts This appendix provides specifications for the various connectors on the back panel of the MiniArray. VGA 15-Pin Connector This connector provides video analog data and horizontal and vertical synchronization signals for VGA monitors. Pin Identification PinDescription Analog Red... - Page 31 9-Pin DB9 (COM 1) Connector This connector attaches the SBC board to the COM 1 serial port. Pin Identification 6-Pin Circular Jack This connector connects the keyboard to the SBC board. Figure A-3. 6-Pin Mini-DIN Keyboard Connector Pin Identification PinDescription CommPlete 4000 Communications Server User Guide Figure A-2.
- Page 32 Appendices RJ-45 Connector This connector ties the EN-Series Ethernet board to a 10BASET network. Figure A-5. RJ-45 Connector (viewed from connector side) Pin Identification 34-Pin Floppy Disk Drive Connector This connector provides signal and data connection between the floppy drive and the SBC board. Description Ground RPM/RWC...
- Page 33 Printer Port Connector This 25-pin connector provides parallel printer data and control signals to and from the SBC board. Description -Strobe +Data Bit 0 +Data Bit 1 +Data Bit 2 +Data Bit 3 +Data Bit 4 +Data Bit 5 +Data Bit 6 +Data Bit 7 COM 2 Port Connector This 10-pin connector transfers serial data to and from the COM 2 port.
- Page 34 Appendices Hard Disk Connector This connector supplies hard disk drive signals which interface with the software I/O drivers to provide the read/write functions. Pin Description /Reset Ground (GND) Data Bit 7 (SD7) Data Bit 8 (SD8) Data Bit 6 (SD6) Data Bit 9 (SD9) Data Bit 5 (SD5) Data Bit 10 (SD10)
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Page 35: Appendix B-Regulatory Information
No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty. -
Page 36: Canadian Limitations Notice
Appendices Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of a interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. - Page 37 Compliance with BABT Requirements Approved for connection to telecommunications system specified in the instructions for use subject to the conditions set out in them. Warning: Interconnection directly, or by way of other apparatus, of ports marked "SAFETY WARNING see instructions for use" with ports marked or not so marked may produce hazardous conditions on the network. Advice should be obtained from a competent engineer before such a connection is made.
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Page 38: European Low Voltage Directive
Appendices Fig. B-1. Example Diagram Showing Creepage and Clearance Distances Except at the edge connector which plugs into the host's expansion slot, clearance distance (Xmm) and creepage distance (Ymm) as given in the table above, must be maintained between the communication card and any assemblies which use or generate hazardous voltage. -
Page 39: Compliance With Bs6305 Clause 6.2, Bs6320 Clause 7.2, And Babt/Sits/82/005S/D
Compliance with BS6305 Clause 6.2, BS6320 Clause 7.2, and BABT/ SITS/82/005S/D The modem is suitable for connection to the Public Switched Telephone Network (PSTN) provided by British Telecommunications plc or Kingston Communications (Hull) plc. Circuit supply by British Communications, Mercury Communication, or Hull City Council. Only direct exchange lines may be used, not shared service. -
Page 40: Emc, Safety, And Terminal Directive Compliance
EMC, Safety, and Terminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of laws of Member States relating to electromagnetic compatibility; Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits;...