Trouble Shooting; Notifications On The Screen - VeriFone VX520 User Manual

The terminal prints out the receipts.
Reversal of a product transaction
Press MENU F1 and select cash receipt.
Choose cash receipt void
Add products: press enter and type the product number.
Units: Type the unit amount for this product and press enter.
Price per unit: Type the price for the product and press enter. If the product has a fixed price, this
will show on the screen. This can be changed if needed.
The terminal shows the total unit amount and total price for the transaction. Press enter.
The following options are shown:
a) Make a payment? – The terminal prints out the receipt.
b) Add next product? – Choose this, if you wish to reverse multiple products.
The terminal prints out the receipts.
NOTE! If the transaction has been made with a payment card, the reversal must also be
done to the card transaction.
Product reports
Report printing:
Press LILA1, enter and choose product report.
Choose daily report.
The terminal prints out a report that lists the sold products, the amount of products, the total
amount of sold products and the different VAT groups of the sales.
Resetting the report:
The terminal gathers transactions to the report until it is been reset. The report can be reset at any
time.
Press LILA1, enter and choose Product report.
Choose daily report and select reset report.
Choose yes.
The terminal prints out the product report and resets it.

6. TROUBLE SHOOTING

6.1 Notifications on the screen

NO SIM CARD = The terminal does not have a SIM-card inside, or the SIM-card is not properly
placed. See instructions (1.6)
NO BATTERY = Check that the battery is firmly locked at its place. The terminal cannot connect or
print receipts without the battery.
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