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Summary of Contents for Multi-Link Stick
- Page 1 ONLINE MANUAL FOR The Stick...
- Page 2 SALE is our pledge. If at any time you have a problem, comment or question about The Stick (tm), its operation, functions or features - call us at 1 800 535 4651. We want to hear from you. And again, THANKS for the opportunity to do...
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Page 3: Table Of Contents
5.2) A) Key System or PBX ... 25 B) RJ-14 Two Line Phone System ... 26 MOUNTING THE STICK ..28 ..14 TECHNICAL SPECIFICATIONS ... FCC/DOC/LIMITED W A R R A N T Y ..30 30... - Page 4 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
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Page 5: Installation Instructions
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. INSTALLATION INSTRUCTIONS 1. -
Page 6: Safety Instructions 1 How The Stick Works
Stick! This manual has been designed to get you, your communications devices and The Stick operating on the phone line with a minimal amount of work. Please read this manual carefully and BE SURE... - Page 7 Factory preset is “off.” Silent Transfer Destination-After activating either Silent Transfer feature, you will want to tell The Stick where to route the call. The “Destination” program feature gives you the option of routing all after- hours calls to either the fax or modem. Factory preset is to the port labeled “FAX”.
- Page 8 “chirp” the first ring before going quiet. If the RTA is greater than " 0 " , The Stick will allow all incoming calls to ring extensions and devices connected to the ports labeled VOICE 1 and VOICE 2 for the programmed number of rings.
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Page 9: Standard Features
Call Override--With Call Override “on”-when The Stick “answers” a call and you pick up an extension more than one second later, The Stick will recognize the lifting of the handset and stop transmitting ringback tone to the caller. You can immediately begin to talk or (within 15 seconds) transfer the call to another device. - Page 10 Call Grab-If the Call Override feature does not perform due to any line problems with your local phone service provider, this standard feature will allow you to override The Stick’s tone detect and call routing operation. Call Grab can be initiated from any touch tone or pulse extension phone by dialing "9"...
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Page 11: Programming The Stick
. . .refer back to it. And take a tip from us, pencil in how you have programmed all the features. It will save you some time and frustration. We advise you to read through the Programmable Features section again if you are not quite sure of how you want The Stick to operate. -
Page 12: Programming And Quick Reference Guide
# security purposes 4 digits max. 0 to 10 Rings If the stick is used on a KSU or PBX set to “0” – 0 Rings home installs w/ext. phone access, program needed no. of rings 4 to 30 Rings... -
Page 13: Initial Check, Power Up, Connect To The Phone Line
USE ONLY WITH 12 VAC 0.8-1.0A CLASS 2 POWER SOURCE at the rear of the unit. The red light beside “The Stick” logo should be lit at this time. CONNECTING TO THE PHONE LINE Before programming The Stick, you will need... -
Page 14: The "How To" Of Programming
If the proper register number and table to pencil in selected programming value(s) are entered, The Stick will answer with a high- pitch tone immediately followed by a mid-pitch tone. It kind of sounds like “bee-blip”. -
Page 15: Tones / Programming Commands
“Protected Hook Flash”, and you enter only part of the number. The Register Number for “Protected Hook Flash” is “02”. If you enter " 2 " The Stick will give you an “ERROR” tone. -
Page 16: Overview Of Programming
The Stick will answer with an “OK” tone followed immediately by a “PROCEED” tone. Dial “80” to save and exit. 3.2 An Overview of Programming This is “the big picture” for how to program The Stick. Being the good consumer you are, you’ve read the manual thoroughly... -
Page 17: Audible "Read Back" Of Programming
Check and see if your mom is on the other end of the line. If not, hang up the phone. NOTE: If The Stick does not receive a command within 30 seconds, it will give y o u an “OK” tone and exit the programming mode without saving any programming. - Page 18 *First, you press "# # 7 7” on your touch tone phone to enter the programming mode. *The Stick responds with a “PROCEED” tone. *You press "* 0 5” (telling The Stick to audibly read back the value in Register 5). *The Stick transmits 2 ‘Beeps” signifying the value “0” (the feature is turned off).
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Page 19: Pointers For Hook-Up Of Voice/Data Equipment
The Stick has special features that make it work extremely well with either a PC FAX Card or a FAX machine. The feature that enables The Stick to route an incoming FAX call to your “FAX” type device is “FAX Tone Detection”. - Page 20 AUTO-FAX tones after dialing a phone number. If The Stick is at the receiving end, it will answer the call and detect the absence of FAX tones, assume it is a voice call and route it to the VOICE 1 & 2 ports.
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Page 21: Answering Machines
“retrieval codes” for accessing a message from a remote phone. There is no special feature on The Stick for accessing your answering machine-just call your phone number, let the machine answer the line, and dial your “retrieval code”. -
Page 22: 4.3 Computer Modems
4.3 COMPUTER MODEMS- The Stick is compatible with all dial-up modems that use a “single pair” RJ-11 line cord to connect to a phone line. We suggest connecting the modem to the port labeled “MODEM” (we bet you’ve already figured that one out!). -
Page 23: Other Stuff
4.4 OTHER STUFF THAT WORKS... Stick can operate on virtually all multi-line Key and PBX phone systems. We do recommend a specific type of installation for The Stick on either system. Refer to the section on Installation page The Stick is also compatible with virtually all Credit Card Authorization... -
Page 24: Installation- Introduction
The Stick in a business or a home-the main considerations for installation really have to do with how you require The Stick to perform and what you are willing to do with it as far as installation requirements go. Below are the three main questions you should ask yourself: 1) Do You Require “Barge-In”... - Page 25 Your Own Personal Secretary Everybody needs their own personal secretary to screen calls when they are busy with other things. If you install The Stick on the phone line by plugging it into a telephone wall jack, that is basically what you've got-...
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Page 26: On Single Phone Line
Configuration *Simply unplug whatever is in the wall jack and connect the “LINE” input of The Stick to the wall jack with the supplied line cord. *Reattach your phone to the VOICE answering machine and data equipment to their respective ports. -
Page 27: B) Simple Plug-In W/Extensions
*If you wish to access a call from an extension phone prior to The Sticks answering, program the needed amount of rings in the “Rings To Answer” feature. *Program “Call Override” to ON for call access AFTER The Stick has answered a call. Installation B... - Page 28 VOICE port. 1) The point of connection to the telephone line for The Stick can be at any extension wall jack. Unplug anything connected to this wall jack and plug a splitter/adapter into the wall jack.
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Page 29: D) Not-So-Simple In Line Installation
This one can be real difficult due to the materials required and the point of installation for The Stick. Remember, what we are trying to achieve in this scenario is “Barge-In Protection ". All voice calls are routed to all phones and fax and modem calls go to their respective devices-without one being able to access the other. -
Page 30: On Multiple Phone Line System
The Stick can be installed in a multiple line application where either an electronic phone system (KSU or PBX) or a 2 line phone configuration exists. Installing The Stick in these types of situations is a little bit more involved than the single line installations previously outlined. Review this section and if things get a little too hairy...call a telephone installer,... -
Page 31: B) Rj-14 Two Line Phone System
The standard RJ-14 two line phone system utilizes “two pair” phone line. To install The Stick in this scenario, you will have to access the pair that controls the chosen phone line and install modular wall jacks for connection to the line. - Page 32 This wiring scheme has been the Waterloo of many an armchair telephone dude (or dudette). Either you or the wiring is going to win and odds are not in your favor. We strongly recommend- no, we beg of you- call a telephone installer for this one. Show your installer the picture on page 26 and/or ask him if he’s got a better idea.
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Page 33: Mounting The Stick
“going for it”. Sticken' It On A Desktop Anti-skid material works great to keep The Stick on a desk or counter top and off of the floor. We recommend this for people who might need to relocate The Stick at some time in the future. -
Page 34: Input Power Requirements
INPUT POWER REQUIREMENTS- 110-125 Volts AC Only, 50-60 Hz At AC Transformer: 12-14 Volts AC and DC At Power Jack On Stick: POWER CONSUMPTION- 6.2 Watts CO INTERFACE- Ringer Equivalence Number: 0.5 B Input Ring Detection: 40-150 Volts AC, 15-68 Hz... -
Page 35: Fcc Registration
In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To... -
Page 36: Doc Registration
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop... -
Page 37: Limited Warranty
RMA number and copy of a sales receipt (or credit card receipt) or other satisfactory proof of the date of the original retail purchase of the product to Multi-Link, Inc. or an authorized service repair center. The AC power supply used with this product is covered under this war- ranty. - Page 38 Your machine has been registered with the Federal Communications Commission, and under this program, in the event of equipment malfunction, all repairs will be performed by Multi-Link, Inc. or a repair center we have authorized. The owner is restricted from performing any maintenance operation other than those specified within this instruction manual.
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