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Before requesting service, please try the following solutions,
Nooperation can beperformed withthe
o
remotecontrol,
,_
o
Thediscdoesnot play,
o Ensure thatthediscis installed withthe labelsidefacingup,
Check the region number o f the Blu--ray D isc/DVD,
ThediscMenu doesnotappear.
,_ Ensure thatthedischasdiscmenus,
Theprohibition message appears on the
_,This message a ppearswhenan invalidbuttonis pressed,
screen,
_,The Blu--ray D isc/DVD's s dtwaredoesn'tsupport t hefeature(e,g.,angles).
_,You'verequested a title or chapternumberor searchtimethat is outof
range.
Playmodediffersfromthe SetupMenu
_, Someof thefunctions selectedintheSetupMenumaynotworkproperlyif
selection,
the discis notencoded withthe corresponding f unction,
Thescreenratiocannotbe changed,
_,TheScreenRatioisfixedonyourBlu--ray D isc/DVD,
,_This is nota problemwiththeplayer.
Noaudio.
,, Makesureyouhaveselected the correct D igitalOutputintheAudioOptions
Menu,
Thescreenis blank.
Forgotpassword.
Check the batteries inthe remote control, T heymayneedreplacing,
Operate theremotecontrol a t a distance of no morethan20 feetfromthe
player.
Remove thebatteries andholddownoneor morebuttonsfor several
minutes to drainthe microprocessor insidethe remote control t o resetit.
Reinstall the batteries a ndtry to operate theremotecontrol a gain.
_, Ifthe HDMI o utputis setto a resolution your[V cannotsupport ( for
example, 1 080p), y ou maynotseea pictureonyourTV.
_, Press the m button(ontop panel) f or morethan5 seconds with nodisc
inside. T he initialization m essage appearsonthescreen,andthe powerwill
turnoff automatically, Whenyouturn yourproduct o nagain,all thesettings
willbe reset.
o Whenthefactorydefaultsettings are restored, a ll storeduserBDdatawill
bedeleted,
,_ Press the m button(ontop panel) f or morethan5 seconds with nodisc
inside. T he initialization m essage appearsonthescreen,andthe powerwill
turnoff automatically, Whenyouturn yourproduct o nagain,all thesettings
willbe reset.
Don'tusethis unlessabsolutely necessary,
,b Whenthefactorydefaultsettings are restored, a ll storeduserBDdatawill
bedeleted,
o
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x
English
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