Troubleshooting - Cuisinart SS-10 Instruction Booklet

Troubleshooting

Problem:
Coffeemaker does not have power.
Coffeemaker will not brew.
Chlorine or mineral taste in coffee.
Doesn't brew a full cup.
The time is not displayed on the LCD
control panel.
Coffeemaker shuts off or turns on
automatically.
Coffee is too weak or watery.
ADD WATER is displayed on LCD but
reservoir is full.
EEO appears on screen.
Solution:
Plug coffeemaker into an independent outlet.
Make sure the coffeemaker is securely plugged in.
Plug into a different outlet.
Reset your home's circuit breaker.
Confirm the power has been turned on and the LCD is
illuminated.
After placing a capsule in the Capsule Holder, make sure the
handle is pushed down securely and the LCD control panel
reads READY with the
and Rinse buttons illuminated. Then press any of the lit
buttons.
If the LCD control panel indicates ADD WATER and NOT READY,
check to make sure the water reservoir is properly filled. If not,
add water. If so, make sure the water reservoir is properly
seated in its base.
If the LCD control panel indicates ADD WATER and NOT READY
even after refilling and checking the base, contact Consumer
Service at 1-800-726-0190.
The piercing and/or exit needle may be clogged (refer to
page 17).
Consider using bottled water, filtered water or the Cuisinart
Charcoal Water Filter.
The piercing and/or exit needle may be clogged (refer to
"Cleaning & Maintenance", page 17).
Clean the capsule holder brewing chamber (refer to "Cleaning
& Maintenance", page 17).
Make sure the water reservoir is properly in place, and
perform a Rinse cycle (page 11).
De-scale the coffeemaker (refer to page 19).
If you have repeated the de-scale procedure two times and it
is still only brewing a partial cup, contact Consumer Service at
1-800-726-0190.
You must set the clock (refer to page 13) in order for the time
to be displayed on the LCD.
If power is interrupted to the coffeemaker, you will need to
re-set the clock (refer to page 13).
The default Auto Off time is set for 30 minutes. Make sure the
AUTO OFF and the On/Off time features have not been set.
To do this, press the Menu button and scroll through the
programming options. OFF should be displayed for AUTO OFF
timer and On/Off. If OFF is not displayed, you must reset (refer
to page 14).
Reduce the brew size for a stronger-tasting cup of coffee
(refer to "Programming Your Brew Size" on page 16) or try an
extra-bold coffee capsule.
Check to make sure the reservoir is properly in place on
the unit.
Please call Customer Service at 1-800-726-0190.
20
and buttons and Brew, Hot Water,
®