Samsung BD-J7500 User Manual page 53

PROBLEM
BD-LIVE
This product cannot connect to the BD-LIVE
server.
When using the BD-LIVE service, an error
occurs.
| NOTE |
\ When the factory default settings are restored, all stored user BD data will be deleted.
• Test whether the network connection is working using the Network Status
function. (See page 20)
• Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 20)
• See if the BD-LIVE Internet Connection option is set to Allow(All).
• If all above fails, contact the content provider or update the product to the
latest firmware.
• The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 20)
53
English
SOLUTION