Troubleshooting; Before Calling For Service - Samsung DW60H3010FW User Manual

Troubleshooting

The manufacturer, following a policy of constant development and up-dating of
the product, may make modifications without giving prior notice.

BEFORE CALLING FOR SERVICE

PROBLEM
Dishwasher doesn't
run
Drain pump doesn't
stop
Noise
Suds in the tub
Stained tub interior
Dishes are not dried
Dishes and flatware
not clean
DD81-01651A_EN_140425.indd 35 DD81-01651A_EN_140425.indd 35
POSSIBLE CAUSE
• Fuse blown or the circuit
breaker acted.
• Power supply is not turned
on.
• Water pressure is low.
• Overflow.
• Some audible sounds are
normal.
• Utensils are not secure in
the baskets or something
small has dropped into the
basket.
• Motor hums.
• Improper detergent.
• Spilled rinse agent.
• Detergent with colorant
was used.
• Rinse agent dispenser is
empty.
• Improper program.
• Improper rack loading.
WHAT TO DO
• Replace fuse or reset circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
• Make sure the dishwasher is turned on
and the door is closed securely.
Make sure the power cord is properly
plugged into the wall socket.
• Check that the water supply is connected
properly and the water is turned on.
• The system is designed to detect an
overflow. When it does, it shuts off the
circulation pump and turns on the drain
pump.
• Sound from soft food shredding action
and detergent cup opening.
• To ensure everything is secured in the
dishwasher.
• Dishwasher has not been used regularly.
If you do not use it often, remember to
set it to fill and pump out every week,
which will help keep the seal moist.
• Use only the special dishwasher
detergent to avoid suds.
• If this occurs, open the dishwasher and
let suds evaporate.
• Add 1 gallon of cold water to the tub.
Close and latch the dishwasher, then
start the "soak" wash cycle to drain out
the water. Repeat if necessary.
• Always wipe up rinse agent spills
immediately.
• Make sure that the detergent is the one
without colorant.
• Make sure that the rinse agent dispense
is filled.
• Select a more intensive wash program.
• Make sure that the action of the detergent
dispenser and spray arms are not
blocked by large dishware.
Troubleshooting _35
2014-04-25 2014-04-25 3:31:36 3:31:36