Paper Jam At The Bottom Of Duplex Path; Paper Jam At The Top Of Duplex Path - Samsung MultiXpress M537x series Service Manual

► Error Code
M2–1117
M2–2111
M2–2112
M2–2114
M2–2311
M2–2312
M2–2314
► Error message

Paper jam at the bottom of duplex path

Paper jam at the top of duplex path

► Symptom
Paper jam has occurred at feed sensor.
► Troubleshooting method
1) Turn the machine off then on.
2) Open the side cover. Remove the jammed paper.
3) If the problem persists, check the followings.
4) Check that the duplex jam sensor actuator moves freely and is not damaged. If necessary, install a new duplex
jam sensor actuator assembly.
5) Check the connection between the duplex jam sensor and on the main board. If necessary, install a new duplex
jam sensor.
6) Check if the pick up motor runs normally. If necessary, replace the pick up motor.
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4. Troubleshooting
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