Finisher Failure #H2-5001. Turn Off Then On, After Checking Finisher; Finisher Failure #H2-5002. Turn Off Then On, After Checking Finisher - Samsung MultiXpress M537x series Service Manual

4. Troubleshooting
► Error Code
H2-5001
H2-5002
H2-5096
► Error message

Finisher Failure #H2-5001. Turn off then on, after checking finisher

Finisher Failure #H2-5002. Turn off then on, after checking finisher

Finisher Failure #H2-5096. Turn off then on, after checking finisher
► Symptom
Main Paddle operation is abnormal. (Paddle home failure / Paddle move failure)
► Troubleshooting method
1) Is the Main Paddle overruns during the operation?
a) Check if the Paddle home sensor actuator(SJ10 3302) is abnormality.
b) Check if the connector(SJ10 8310) of Paddle home sensor (S4) is disconnected.
c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected.
d) Check if there is continuity in the harness, and if not replace the harness (JR10 8310), replace as is necessary.
e) Replace the finisher Paddle home sensor(S4).
f) Replace the Finisher main board(JC81–07242A).
2) Is the Paddle Motor (M3) working?
a) Check if the connector(JR10 8320) of Paddle motor(M3) is disconnected.
b) Check if the connector(JR10 8320) J5 on the finisher main board(JC81–07242A) is disconnected.
c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary.
d) Replace the Paddle motor(M3).
e) Replace the Finisher main board(JC81–07242A).
3) Check if the gears(SJ10 3308) of Paddle motor(M3) are assembled correctly.
4) Check if the tooth of gears(SJ10 3308) are broken. If it is defective, replace the broken gears(SJ10 3308).
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