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Playback
Playback is not possible.
•
Image or movie playback may not be possible if a computer is used to rename files or
alter the folder structure.
Playback stops, or audio skips.
•
Switch to a memory card that you have performed low-level formatting on with the
camera
(=
72).
•
There may be brief interruptions when playing movies copied to memory cards that
have slow read speeds.
•
When movies are played on a computer, frames may be dropped and audio may skip
if computer performance is inadequate.
Sound is not played during movies.
•
Adjust the volume
(=
55) if you have activated [Mute]
the movie is faint.
Memory Card
The memory card is not recognized.
•
Restart the camera, with the memory card in it
Computer
Cannot transfer images to a computer.
When attempting to transfer images to the computer via a cable, try reducing the
transfer speed as follows.
•
Press the [
] button to enter Playback mode. Hold the [
you press the [
] and [
] buttons at the same time. On the next screen, press the
[ ][ ] buttons to choose [B], and then press the [
Eye-Fi/FlashAir Card
Cannot transfer images (=
8
9).
(=
68) or the sound in
(=
19).
] button down as
] button.
On-Screen Messages
If an error message is displayed, respond as follows.
Shooting or Playback
No memory card
•
The memory card may be inserted facing the wrong way. Reinsert the memory card
facing the correct way
(=
12).
Memory card locked
•
The write-protect switch of the memory card is set to the locked position. Switch the
write-protect switch to the unlocked position
Cannot record!
•
Shooting was attempted without a memory card in the camera. To shoot, insert a
memory card facing the correct way
(=
Memory card error (=
7
2)
•
If the same error message is displayed even after you have formatted a supported
memory card
(=
2) and have inserted it facing the correct way
a Canon Customer Support Help Desk.
Insufficient space on card
•
There is not enough free space on the memory card to shoot (
or edit images (
= 65
– 66). Either erase unneeded images (
memory card with enough free space (
=
Charge the battery (=
1
1)
No Image.
•
The memory card does not contain any images that can be displayed.
Protected! (=
5
9)
Unidentified Image/Incompatible JPEG/Image too large./Cannot play
back MOV/Cannot play back MP4
•
Unsupported or corrupt images cannot be displayed.
•
It may not be possible to display images that were edited or renamed on a computer,
or images shot with another camera.
(=
12).
12).
(=
12), contact
=
24, 36, 43)
62) or insert a
=
12).
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode
Other Shooting
Modes
P Mode
Playback Mode
Setting Menu
Accessories
Appendix
Index
95
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