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DTR Series
DTR2430 & DTR2450
User Guide
2450
Publication Number:
6866242V01

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Summary of Contents for Motorola DTR2430

  • Page 1 Title Page DTR Series ™ DTR2430 & DTR2450 User Guide 2450 Publication Number: 6866242V01...
  • Page 2: Foreword

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
  • Page 3: Table Of Contents

    Table of Contents Foreword ...ii Chapter 1 Introduction ... 1-1 Notations Used in This Manual... 1-1 Your DTR Series Radio ... 1-3 Getting Started ... 1-4 Menu Icons ... 1-4 Status Icons ... 1-4 Text Area ... 1-5 Display Options... 1-5 Menu Key...
  • Page 4 Sending Call Alerts ... 2-4 Receiving a Call Alert... 2-4 Text Messaging ... 2-5 Receiving a Message... 2-5 Reading from the Inbox... 2-5 Replying to a Received Message ... 2-6 Sending a Text Message ... 2-7 Composing a Message Using the Mini Keyboard ... 2-8 Deleting a Message ...
  • Page 5 Entering Cloning Mode ... 5-1 Adding/Deleting a Contact... 5-1 Reset All Contacts ... 5-3 Chapter 6 Troubleshooting... 6-1 Chapter 7 Motorola Warranty ... 7-1 Warranty Information ... 7-1 What Is Not Covered By Warranty ... 7-1 INDEX ... I-1 6864242V01 March 30, 2006...
  • Page 6 Table of Contents Notes March 30, 2006 6864242V01...
  • Page 7: Chapter 1 Introduction

    The DTR Series radios provide cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management, and more. Motorola professional two-way radios are the perfect communications solution for all of today’s fast-paced industries.
  • Page 8 Your model number is shown on the radio lens above the display, and tells you the following information: PublicGroups Available Group Scan PrivateGroups Available PrivateCall SMS Messaging Vibracall® Clock/Alarm Scroll List Call Forwarding Remote Disable Remote Monitor Remote Time Battery Life Charging Time Drop in Charging Tray June 21, 2006...
  • Page 9: Your Dtr Series Radio

    Introduction: Your DTR Series Radio Your DTR Series Radio Volume Controls Push-to-Talk (PTT) Button Menu Key Speaker Plug-in Charging and Connect Data Accessories 6864242V01 Antenna Audio Jack Connect audio accessories 2450 Option Keys Use to select display options Home Key Use to exit the current menu and return to the idle screen Power Button...
  • Page 10: Getting Started

    Getting Started Any time your radio is powered on, the display provides you with information and options. Text Area Contcs The display shown is in idle. The idle screen appears when your radio is on, but not engaged in any activity.
  • Page 11: Text Area

    Motorola batteries are designed specifically to be used with a Motorola charger and vice versa. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty. The battery should be at about 77°F (25°C) (room temperature), whenever possible.
  • Page 12: Charging The Radio

    WARNING: Do not attempt to change or charge the battery in a hazardous atmosphere. To charge the battery, place the battery (with or without the radio) in a Motorola-approved charger. Charging the Radio While the radio is charging, the display lights and the battery status icon flashes to show the status.
  • Page 13: Charging A Radio And Battery Using A Multi-Unit Charger

    Introduction: Attaching the Battery Charging a Radio and Battery using a Multi-Unit Charger A Multi-Unit Charger (MUC) is available separately (00218) which will charge up to 6 radios, batteries, or a combination of the two at the same time. When charging a radio in the MUC, the battery icon on the radio display shows the charging status. When charging a battery, the LED in front of the pocket indicates charging status.
  • Page 14: Swivel Belt Holster

    Swivel Belt Holster 1. Slide the bottom of radio into the holster and push the top of the radio against it until it snaps into place. 2. To remove, push the tab located on top of the holster and pull the radio from it. NOTE: In case of loss, please contact your point-of-sale to request replacement part number 00227.
  • Page 15: Entering Text With The Mini Keyboard

    Introduction: Mini Keyboard Entering Text with the Mini Keyboard If you have attached the mini keyboard correctly and the keyboard bezel is installed on the keyboard base you can begin. Here are some important points to remember when using the mini keyboard. •...
  • Page 16: Standard Yellow Function Green Function

    1-10 Standard Yellow Function Green Function Standard June 21, 2006 Yellow Function & Introduction: Mini Keyboard Green Function APOSTROPHE " ACCENT < > UP ARROW DOWN ARROW LEFT ARROW RIGHT ARROW ¡ Å ß Þ Æ ¿ 6864242V01...
  • Page 17: Using Mini Keyboard Key Shortcuts

    Introduction: Mini Keyboard Using Mini Keyboard Key Shortcuts You can perform most of your radio’s functions using the keys on the Motorola mini keyboard. Radio Key Left Option Right Option Extended Character Set The mini keyboard lets you enter special characters using a combination of keystrokes.
  • Page 18: Other Special Characters

    1-12 Other Special Characters To create other special characters, enter the keystrokes listed in the table below. Accent Example ß Æ ç or Ç Þ ðor Ð ø or Ø ¿ ¡ Accessories The DTR Series radio comes with a Lithium-Ion battery and a Drop-in Charging Tray. Various accessories are available for use with your DTR Series radio, including holsters, hands-free accessories, headset accessories, a mini keyboard, and more.
  • Page 19 Introduction: Accessories 6864242V01 Multi-Unit charger [00218] Enables drop-in charging of up to 6 radios or batteries from a single outlet in three hours. The wall-mountable unit also provides a convenient central storage location for the radios. Car Charger [00245] Conveniently plugs into a standard vehicle cigarette lighter port for remote charging on-the-move.
  • Page 20 1-14 Introduction: Accessories June 21, 2006 6864242V01...
  • Page 21: Chapter 2 General Radio Operations

    Press to turn your radio on. The radio chirps and the display briefly shows Motorola. The display shows the radio Unit ID or Name, current Scroll list setting, time, date, and the available Option key selections. If the radio has been assigned a unique Unit Name, the name will display rather than the Unit ID for both the radio and any Contacts.
  • Page 22: Selecting A Scroll List Contact

    Selecting a Scroll List Contact In idle mode, use for one-touch communication. Viewing a Contact 1. From the main screen, press The Contact List screen appears with the first contact highlighted in the list. 2. Scroll to highlight the desired contact. 3.
  • Page 23: Receiving And Making Calls

    General Radio Operations: Receiving and Making Calls Receiving and Making Calls NOTE: Your DTR Series radio must be programmed to be fully compatible with other DTR Series radios and fully utilize all radio features. Refer to Chapter 3 - Advanced Radio Operations. Types of Calls Your radio can make and receive three different types of voice calls: •...
  • Page 24: Call Alerts

    Call Alerts Sending a call alert lets the recipient know you want to talk to him or her. When you send a call alert, the recipient's radio emits a series of beeps, or vibrates, and displays your Unit Name or ID along with the time and date.
  • Page 25: Text Messaging

    General Radio Operations: Text Messaging Text Messaging Your radio can send and receive short text messages to Private or Group contacts. Your radio must be on and within range to receive text messages. Receiving a Message When you receive a text message, “New Message Received” appears on the display. The sender and group (if applicable) are also indicated.
  • Page 26: Replying To A Received Message

    Replying to a Received Message Your radio has a number of pre-programmed Quick Notes available, or the mini keyboard can be used to create a response. Additional Quick Notes can be created and the existing ones modified/ deleted with the mini keyboard by selecting Text Messaging while in Programming Mode. 1.
  • Page 27: Sending A Text Message

    General Radio Operations: Text Messaging Sending a Text Message Your radio can send and receive short text messages to Private or Group contacts, and has several pre-programmed Quick Notes available. The mini keyboard can be used to change, add additional, or delete these messages while in Programming Mode.
  • Page 28: Composing A Message Using The Mini Keyboard

    5. Press under Select to choose the message. The display shows the Contact and the message you want to send 6. To change the Contact you are sending to, press the Contact List. Scroll to select the correct Contact and press 7.
  • Page 29: Deleting A Message

    General Radio Operations: Text Messaging 4. Scroll to highlight the Mesg: option. Press 5. The Mesg: screen appears. Use the mini keyboard to enter your message. NOTE: The under Delete can be used to erase characters. Holding message. 6. Once the message is completed, press 7.
  • Page 30: Accessing The Main Menu

    2-10 Accessing the Main Menu 1. Press to access the Main Menu. The Main Menu appears. 2. Scroll through the available menu options. Highlight the desired menu option and press under Select. Main Menu Navigation Chart Recent Calls Main Menu to enter main menu to scroll through list to select display option...
  • Page 31: Recent Calls

    General Radio Operations: Recent Calls Recent Calls This menu lists recent calls received and allows the user to view, alert or delete the twenty most recent calls on the list. From the Main Menu, scroll to highlight Recent Calls and press Viewing a Recent Call 1.
  • Page 32: Deleting Recent Calls

    2-12 Deleting Recent Calls 1. Scroll to highlight a recent call from the list. 2. Press . The Rec. Call Menu appears. NOTE: View only appears as a menu option for Private calls. 3. Scroll to highlight Delete to remove only the one call or Delete All to delete all recent calls and press 4.
  • Page 33: Setting The Display

    General Radio Operations: Settings Setting the Display From the Settings menu, scroll to highlight Display and press menu appears. From the Display menu, you can adjust the contrast and backlight time. Adjusting the Contrast 1. From the Display menu, scroll to highlight Contrast and press Contrast screen appears.
  • Page 34: Setting Vibracall

    2-14 Setting VibraCall VibraCall allows you to set the radio to vibrate with no audio alert tones when text messages or call alerts are received. NOTE: This does not mute the audio for voice calls. 1. From the Settings menu, scroll to highlight VibraCall and press VibraCall screen appears.
  • Page 35 General Radio Operations: Settings Setting the Time 1. From the Clock/Alarm Menu scroll to highlight Time and press Time screen is displayed. 2. Scroll to select the desired hour. NOTE: Press and hold 3. Press under --> to move to the minutes and scroll to select the desired minutes. 4.
  • Page 36 2-16 Setting the Alarm Your DTR Series radio has an alarm feature that can be set to remind you of a recurring daily event. From the Clock/Alarm menu, scroll to highlight Set Alarm and press Alarm menu appears. The Set Alarm menu allows the Alarm to be turned Off or On and to set the Alarm Time. 1.
  • Page 37: Setting The Volume

    General Radio Operations: Settings 7. After completing the time setting press return to the previous menu. Setting the Volume The functions of the various selections are as follows: Ringer: volume level for all data status alerts such as Alert Tones and incoming SMS Messages. Turning VibraCall on changes this level to 0.
  • Page 38 2-18 Setting the Speaker Volume 1. From the Volume menu, scroll to highlight Speaker and press Speaker screen appears. 2. Use the Volume Control keys to adjust the Speaker Volume as necessary and then press under OK to save the selection and return to the previous menu. Setting the Keypad Volume 1.
  • Page 39: My Info

    General Radio Operations: My Info My Info The My Info screen displays your Unit Name, ID and Channel. From the Main Menu, scroll to highlight My Info and press NOTE: The Unit Name defaults to Unit ID unless it is customized in programming mode using the mini keyboard.
  • Page 40 2-20 General Radio Operations: My Info Notes June 22, 2006 6864242V01...
  • Page 41: Chapter 3 Advanced Radio Operations

    Chapter 3 Advanced Radio Operations Accessing the Advanced Menu The Advanced features are for managing your Scroll List, Call Forwarding, Remote Disable, Remote Monitor, and Remote Time. NOTE: Remote Disable, Remote Monitor, and Remote Time are not available, unless Manager Mode has been enabled in Programming Mode (DTR2450 model only).
  • Page 42: Enabling Scan

    Enabling Scan Turning Scan On allows your radio to monitor select PublicGroup contacts as well as PrivateGroup contacts that you are not a member of. Your radio always receives calls to your Private ID and to any PrivateGroup contacts that you are a member of (provided you are not currently in a call). To determine which contacts are scanned, see Scan Lists on page 4-9.
  • Page 43: Remote Disabling (Dtr2450 Models Only)

    Advanced Radio Operations: Accessing the Advanced Menu Remote Disabling (DTR2450 Models Only) NOTE: Manager Mode must be enabled in order for a user to use this feature. Refer to page 4-9. Remote Disabling allows a user to remotely enable or disable another DTR Series radio on their channel.
  • Page 44: Remote Monitoring (Dtr2450 Models Only)

    Remote Monitoring (DTR2450 Models Only) NOTE: Manager Mode must be enabled in order to use this feature. Refer to page 4-9. Remote Monitoring allows you to monitor a selected radio either for training purposes or if the target radio user is unable to press the PTT button. 1.
  • Page 45: Chapter 4 Radio Programming

    Chapter 4 Radio Programming Program Menu Navigation Chart Scroll List Contacts Scan Lists Program Menu Text Messaging Display Call Forward VibraCall Radio History Settings Clock/Alarm Reset Defaults Volume Manager Mode* Ambient to scroll through list Noise See All Groups to select display option Advanced to exit Program menu Language...
  • Page 46: Entering Programming Mode

    Although factory programmed with default PublicGroups, DTR Series radios require user-specific programming in order to fully benefit from their digital features. Radios can be programmed using the Programming Software (00230), which requires the Programming Cable, or in a separate programming mode. The Programming Software is the recommended method for programming DTR Series radios, as it has archive and report capabilities that aid in both initial product configuration and fleet maintenance.
  • Page 47: Adding Contacts

    Radio Programming: Adding Contacts Adding Contacts 1. From the Program Menu, scroll to select Contacts and press The Contacts screen appears. 2. Scroll to select [New Contact] and press Call Type 1. From the Private screen, scroll to select Type and press The Type screen appears.
  • Page 48: Channel 1

    Channel Your radio operates using frequency-hopping spread-spectrum technology. Each "Channel" is a group of 50 frequencies. Your radio can transmit and receive on up to 10 channels, but Group messages will not be heard unless you are on the same channel. The home icon on the display indicates that your current scroll list setting is on your channel.
  • Page 49: Programming A Unit Id (Private Calls Only)

    Radio Programming: Adding Contacts Programming a Unit ID (Private Calls Only) The unit ID of a private contact can be read over the air or entered using the mini keyboard. 1. Scroll to select ID and press 2. Use the mini keyboard to enter the 11 digit ID. When the mini keyboard is connected, the left becomes Change.
  • Page 50: Selecting Group Only

    Selecting Group Only NOTE: Selecting Group Only on a radio prohibits the user from initiating PrivateCalls. Private contact information is still retained by the radio to identify other units, but the user can only return a PrivateCall during hangtime. 1. Scroll to select Group Only and press appears.
  • Page 51: Entering A Ringer Type (Private Calls Only)

    Radio Programming: Text Messaging Entering a Ringer Type (Private Calls Only) A unique alert tone can be identified for each radio in your contact list. There are 12 ringer tones that can be selected. When a ringer tone is highlighted, the audio ringer tone sounds to help in making a selection.
  • Page 52: Settings

    2. Scroll to select [Create Quick.. and press 3. Use the mini keyboard to enter the new message. When the first letter is entered, the left changes to Save and the right 4. If an error is made while entering the data, ters one at a time.
  • Page 53: Reset Defaults

    Radio Programming: Settings 3. Scroll to select Radio History and press TX is the total amount of transmit time. RX is the total amount of receive time. IDL is the total time the radio has been turned on but not receiving or transmitting. Reset Defaults Choosing this option resets your radio back to factory default settings.
  • Page 54: Reset Defaults

    4-10 Reset Defaults This menu allows you to reset the radio to factory defaults, deleting all contacts and changed settings. June 22, 2006 Radio Programming: Settings 6864242V01...
  • Page 55: Chapter 5 Cloning Mode

    Chapter 5 Cloning Mode Entering Cloning Mode 1. Press to turn the source radio on. 2. Enter the cloning mode by performing the following steps in sequence: a. Hold down b. Press the Left c. Press d. Press the Right e.
  • Page 56 3. Press under Change to display the list of contacts. 4. Scroll to the contact to be added. 5. Press under Select to select the contact to be added. 6. Scroll to select To:. 7. Press under Change. 8. Scroll to the contact to receive the new contact. 9.
  • Page 57: Reset All Contacts

    Cloning Mode: Reset All Contacts 10. Press under Prgm. The screen is displayed showing the Add: and To: selections. If these are correct press are not correct press 11. The screen displays the message "Clone Sending XXXXXXX". X = the contact you are send- ing to.
  • Page 58 Cloning Mode: Reset All Contacts Notes June 22, 2006 6864242V01...
  • Page 59: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting Symptom Display shows "User Not Available" when PTT pressed No Power Message not transmitted Cannot receive Private calls Cannot receive Public Group Cannot access Remote Monitor, Time or Remote Disable (DTR2450 only) Time Update not received Limited talk range Message not received Poor audio quality Low batteries...
  • Page 60 Troubleshooting: Notes April 3, 2006 6864242V01...
  • Page 61: Chapter 7 Motorola Warranty

    Chapter 7 Motorola Warranty Warranty Information The authorized Motorola dealer or retailer where you purchased your Motorola two-way radio and/or original accessories will honour a warranty claim and/or provide warranty service. Please return your radio to your dealer or retailer to claim your warranty service. Do not return your radio to Motorola.
  • Page 62: March

    Motorola Warranty: Warranty Information Notes March 28, 2006 6864242V01...
  • Page 63: Index

    INDEX Accent Marks ............... 1-11 Accessing Advanced Menu .
  • Page 64 Battery, Charging using the Drop-in Charging Tray ............. .1-6 Multi-Unit Charger .
  • Page 65 INDEX Getting Started ...............1-4 Green/Lock Key Functionality .
  • Page 66 Products and Accessories, Warranty ............7-1 Program Menu Navigation Chart .
  • Page 67 INDEX Setting the Alarm ................2-16 Ambient Noise Level .
  • Page 68: Index

    INDEX March 30, 2006 6864242V01...

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