Motorola Page Writer 2000X User Manual
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Motorola Page Writer 2000X User Manual

Motorola Page Writer 2000X User Manual

Motorola smart pager user guide 2000x
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  • Page 2: Installing The Battery

    Press down and slide the battery door away from center of your pager. c. Match positive (+) marking on battery with two-contact side of pager’s battery compartment and negative (-) marking with one-contact side of battery compartment. d. Ensure lift tab is underneath, not on top of battery.

  • Page 3: Charging The Battery

    IMMEDIATELY OR MAY TAKE A FEW MINUTES, DEPENDING ON THE CONDITION OF THE BATTERY. As the battery begins to charge, the Red and Green LEDs on the pager will briefly flick on. THIS IS NORMAL. The charging indicator will move across the...
  • Page 4 PageWriter User’s Manual 2000X...
  • Page 5 Motorola, Inc. makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any warranties, express or implied, of merchantability or fitness for any specific purpose. Further, Motorola, Inc. reserves the right to revise this publication and to make any modifications to its content, at any time, without obligation to notify any party, person, or entity of such revisions or changes.
  • Page 6 6. If you fail to comply with the terms of this license, Motorola may terminate this license agreement, without prejudice to any other rights that Motorola may have. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.

  • Page 8: Table Of Contents

    The Battery and Charger ... 11 The Infrared Port... 16 The Holster ... 17 System Setup...18 Turning On and Off Your PagerWriter 2000X ... 18 Configuring Your PageWriter 2000X... 19 Setting the Date and Time... 21 Assigning Alert Modes ... 22 Assigning Alert Types...
  • Page 9 FLEX PC Partner...51 Introducing FLEX PC Partner ... 51 Installing FLEX PC Partner on Your PC... 52 Linking Your PageWriter 2000X to Your PC ... 52 Configuring FLEX PC Partner ... 53 Using the PC Partner Shell ... 54 Managing Your Address Book ... 55 Managing Your Messages ...

  • Page 10: Welcome

    With features such as wireless, smart paging and user- upgradeable system software and applications, your PageWriter 2000X pager places you in control of your personal communications. You can now send messages, control incoming messages, and customize the device with applications that you select.

  • Page 11: Using This Manual

    PC Partner connectivity software. Update the Address Book on your computer by transferring your Address Book files from your PageWriter 2000X smart pager to your personal computer. Also, changes made to your Address Book on your computer can be transferred back to your pager.

  • Page 12: Finding Help

    We welcome your suggestions on how we can improve our products and want to hear about any problems you may be experiencing. To contact us about suggestions or concerns, or for more information about the PageWriter 2000X smart pager, its accessories, or other Motorola products, call: 1-800-548-9954 Or, visit our website: http://www.motorola.com/SmartPagers...

  • Page 13: Getting Started

    Getting Started What’s in the Box? Your new PageWriter 2000X smart pager comes with: PageWriter 2000X NiMH Battery Holster Charger Base/Docking Station 120 Vac Transformer RS232 Null Modem Serial Cable FLEX PC Partner Connectivity Software Disk Product Literature (User’s Manual, Quick Reference...

  • Page 14: How Your Pagewriter 2000X Works

    Press any key to awaken the pager. The Flip The front flip on the PageWriter 2000X smart pager houses and protects its LCD screen and antennae. Opening the flip awakens the pager, while closing the flip puts the screen into sleep mode.
  • Page 15 The Home screen also provides at a glance the basic status of your PageWriter 2000X smart pager, including: Date and Time — Always displays the date and time for your convenience;...
  • Page 16 See “Configuring Your PageWriter 2000X” on page 19 for information on turning the transmitter and receiver back on. Out of Range — Your pager is too far from a transmitter to receive messages.

  • Page 17: The Keyboard

    The Keyboard Backlight/ Contrast Back The PageWriter 2000X smart pager comes with a QWERTY keyboard. Special control keys and key combinations provide the following functions. Standard Control Keys NavDisc — Moves the cursor within a field (i.e., text field, list field, button field).
  • Page 18 Press release. The status icon appears on the screen. The next key pressed will indicate the Alt-mode function. How Your PageWriter 2000X Works Cursor to access the to cycle back to your to tab backward.
  • Page 19 Release see the desired contrast setting. Off — Turns off the pager. When the pager is off, press any key to turn it back on. Caps Lock — Activates Caps Lock. Each letter pressed is capitalized until Symbols —...

  • Page 20: The Battery And Charger

    Motorola batteries and chargers are made from the highest- quality materials available. The battery and charger included with the PageWriter 2000X smart pager come with a one year warranty and should provide good performance well beyond the initial warranty period. However, rechargeable batteries do not last forever.
  • Page 21 Recharging the batteries to full charge should take an hour or less per battery. Recharging can be accomplished by placing your PageWriter 2000X smart pager in the charger or by removing the battery and placing only the battery in the charger. For optimum performance, use the recommended Motorola charger.
  • Page 22 Remove the round transformer connector from the back of the charger, then remove the two-pronged transformer plug from the power supply. How Your PageWriter 2000X Works 13 Transformer Two-pronged Plug Battery Compartment...
  • Page 23 Insert the battery into the battery compartment at an angle toward the outer edge of the pager, then press the battery down into place. Ensure the lift tab is underneath, not on top of, the battery.
  • Page 24 120 Vac power supply outlet. Hold the pager face up over the charger. Position the pager with the Motorola logo on the same side as the charger’s red and green LED indicators. The battery can be charged separately or while it is in the pager.

  • Page 25: The Infrared Port

    Motorola-provided RS232 null modem cable. When a data transfer is in process between the PageWriter 2000X and a PC, the green and red LED indicator lights will flash intermittently. To connect the docking station to your computer: Connect one end of the RS232 cable to your computer’s...

  • Page 26: The Holster

    51 for more information on using the FLEX PC Partner application. The Holster The durable, clip-on holster allows you to comfortably wear your PageWriter 2000X smart pager on your belt or pocket. Additional accessories are also available. For more information, call 1-800-548-9954. RS232 Cable...

  • Page 27: System Setup

    System Setup Your PageWriter 2000X comes pre-configured and ready for use. Features are available that allow you to re-configure your pager to more closely reflect your lifestyle, set the date and time, and select the alert modes and types. For information on customizing other features, see “Customize”...

  • Page 28: Configuring Your Pagewriter 2000X

    Configuring Your PageWriter 2000X Before attempting to send or receive messages, ensure your pager is set to the proper transmission mode. You can also adjust the message text size or turn on or off the audible keyboard clicks when preparing your pager for use.
  • Page 29 (Send/Receive or Receive Only). Off mode does not turn off your pager. It turns off the radio frequency (RF) transmission. You can still use the applications on your pager to update your Address Book, schedule reminders to yourself, or compose messages to be sent at a later time.

  • Page 30: Setting The Date And Time

    Setting the Date and Time Although your new PageWriter 2000X smart pager comes pre- configured, you might need to set the correct date and time when you first receive your pager. Through the Set Time...

  • Page 31: Assigning Alert Modes

    To select an alert mode: From the Home screen, press highlight the alert mode icon. Press to cycle to the desired alert mode. PageWriter 2000X User’s Manual from the menu wheel. Displays day/month/year format. Displays year/month/day format. Displays month/day/year format. from the menu wheel.

  • Page 32: Assigning Alert Types

    Message Area screen. Addresses The PageWriter 2000X smart pager contains an address book for storing the address information of each person or group you might want to contact. You can include the type of pager...

  • Page 33: Entering Addresses

    (see “Viewing System Status” on page 43 and “Checking Memory Usage on Your PageWriter 2000X” on page 70). Group names are indicated in the list of Address Book Entries with the label GROUP.

  • Page 34: Editing Addresses

    In the Pager field, press the pager types. Highlight the pager type, then press to move to the next field. Enter the individual’s PIN and/or fax number. provides access to additional information about the PIN for the selected pager type.
  • Page 35 Type as many characters of the address name as you want to easily find the contact you are looking for. If the address cannot be found, the pager will beep and display an error message. To edit an individual address:...

  • Page 36: Deleting Addresses

    From the group addresses screen, select the entries from the Address Book to add to or remove from the group’s membership. Press up or down to highlight an address entry, then press to select the entry. entry selected. Press required. When you have finished selecting group members, press Remember! Deleting a member from a group will not delete the individual member’s address from the Address...

  • Page 37: Write

    ( ) are used by pressing corresponding key. To write a message: Select Type your message, then press field. PageWriter 2000X User’s Manual , then the corresponding “ < > , then the & from the menu wheel.

  • Page 38: Importing Messages

    Select the recipient(s) from the Address Book list. Each recipient can have more than one entry. Select the recipient by the type of messaging device receiving the message (e.g., smart pager, two-way pager, one-way pager, email, fax). Before sending messages to fax addresses, use the Customize application to record the Internet email address for your Internet fax service.

  • Page 39: Attaching Message Replies

    Attaching Message Replies When sending a message to a two-way pager that returns canned text responses, your PageWriter 2000X smart pager allows you to provide a selection of replies to your message. Messages typed in the Replies fields will be available to the person receiving your message.

  • Page 40: Scheduling A Delayed Send

    Scheduling a Delayed Send Messages can be composed at your convenience and then scheduled for automatic transmission later at the appropriate send time. To schedule the transmission of a message: From the Compose Message screen, select Select the recipient(s) from the Address Book list. Select From the Time field, select the time when you want to send the message.

  • Page 41: Entering A One-Time Address

    Entering a One-Time Address Occasionally, you may send a one-time e-mail message from your pager. For example, you want to send a demonstration e-mail message, but you’ll never have a reason to send e-mail to this individual again. In such a situation, you don’t want to save the individual’s e-mail address, since it will only take up space on your pager.

  • Page 42: Setting A Reminder Message Alarm

    To Do’s. Reminder messages can be sent once or on a regular basis (e.g., daily, weekly, monthly, yearly). When it’s important that you remember, send yourself a reminder message on your PageWriter 2000X smart pager. from the menu wheel. Read 33...

  • Page 43: Sending Responses

    To send a canned reply: From the Message screen, select Highlight one of the provided responses from the list. PageWriter 2000X User’s Manual from the menu wheel. up or down in each field right or up or right .

  • Page 44: Forwarding Messages

    Forwarding Messages Your PageWriter 2000X smart pager enables you to share your received messages without retyping them. Simply forward the message to an address in your Address Book. Your signature is appended to the beginning of the forwarded message.

  • Page 45: Deleting Messages

    Inbox cannot be renamed, have routing rules assigned, nor be deleted. Routing rules are specific keywords or text strings that your PageWriter 2000X smart pager looks for in incoming messages. You can identify keywords or text strings for personal inboxes. When keywords or text strings are found, the message is placed in the appropriate inbox.
  • Page 46 Type the name of the new inbox in the name field. Type specific keywords in Get messages with field that your pager will look for in incoming messages. Messages containing one or more of these strings will automatically be placed in this inbox.
  • Page 47 Type specific keywords in Get messages with field that your pager will look for in incoming messages. Messages containing one or more of these text strings will automatically be placed in this inbox.
  • Page 48 To set the alert type for an inbox: Select from the menu wheel. Press up or down to highlight the inbox requiring a new alert type, then select Select from the Edit Inbox screen. Press left or right in each alert mode field to select the alerts.
  • Page 49 Outbox takes place. The messages are categorized into six types. Select to display the Outbox icon descriptions: Sending in progress Sent successfully Message in queue PageWriter 2000X User’s Manual from the menu wheel. from the menu wheel. . A list of messages appears.
  • Page 50 Transmitter not on Delayed send message Sending failed (with an alert) Due to the message transmission process, the transmission status can alternate between Message in queue and Sending in progress before attaining status (see “The Home Screen” special status icons). When the status of one of the messages in the Outbox changes, the screen refreshes and the first item is highlighted.
  • Page 51 Select the address to which the message will be sent, then select Select Select to return to the Message Area screen, or press to return to the menu wheel. PageWriter 2000X User’s Manual from the menu wheel. from the menu wheel.

  • Page 52: Customize

    Customize The Customize application provides a variety of features that allow you to configure your PageWriter 2000X smart pager to suit your needs. Viewing System Status Information available through the Customize application includes system information, memory usage, and owner information.

  • Page 53: Enabling And Disabling Alerts And Alarms

    Customize application allows you to turn on or off the Unread Message Alert feature, as well as the LED alarms. PageWriter 2000X User’s Manual from the menu wheel. from the menu wheel. to return to the menu...

  • Page 54: Setting Up Internet Fax Service

    Customizing the User Interface The Customize application enables you to adjust your PageWriter 2000X smart pager to reflect your preferences. Adjust the contrast level and message text size, select the date and time formats, and even turn off or on the key clicks.
  • Page 55 Customize screen. To select the time format: Select PageWriter 2000X User’s Manual from the menu wheel. . Watch the Calibration down. The contrast adjustment will when the desired from the menu wheel.

  • Page 56: Customizing Message Features

    Select to accept the change and return to the Customize screen. Customizing Message Features Your PageWriter 2000X smart pager’s messaging features enable you to: Create a signature for your messages then automatically append the signature to each message you send.

  • Page 57: Quiet Time

    The On/Off switch is highlighted. Press to switch the setting between On and Off. Press to move to the hour in the Start Time field. PageWriter 2000X User’s Manual from the menu wheel. from the menu wheel. left or right...

  • Page 58: Maintaining Inboxes And Applications

    Maintenance features such as Cleanup and Delete Applications enable you to remove unwanted messages or applications from your pager. To schedule the cleanup feature, see “To assign a cleanup schedule to an inbox” on page 39. To clean up all inboxes: Select Select Cleanup.

  • Page 59: Setting The Alarm Clock

    10. Press to move to AM/PM in the Time field. 11. Press up or down to select AM or PM. PageWriter 2000X User’s Manual . The Alarm to select Alarm 1, Alarm 2, left to move to the Date...

  • Page 60: Flex Pc Partner

    Introducing FLEX PC Partner The FLEX™ PC Partner application enables you to transfer information between your personal computer (PC) and your PageWriter 2000X smart pager. The application enables you to manage the following common information management tasks: Adding information to your Address Book on your PC,...

  • Page 61: Installing Flex Pc Partner On Your Pc

    PageWriter 2000X docking station to supply infrared connection (provided with the unit) PC Software Requirements Windows 95, 98 or NT must already be installed on your PC. FLEX PC Partner Online Help Online Help is accessible by pressing keyboard at any time while in the FLEX PC Partner application.

  • Page 62: Configuring Flex Pc Partner

    The Deluxe charger, or docking station, has a built-in IR port. When you snap your pager into the docking station the IR port on your pager aligns with the IR port on the docking station. The docking station is connected to one of your PC's serial ports via the Motorola-supplied RS232 null modem cable.

  • Page 63: Using The Pc Partner Shell

    Shell, known as partlets. Since each partlet operates independently, they can be used in any order. Except as noted below, you must establish a connection between your pager and your PC in order to open a partlet. The following partlets are currently available:...

  • Page 64: Managing Your Address Book

    Managing Your Address Book The FLEX PC Partner Address Book enables you to transfer the Address Book information from your PageWriter 2000X smart pager to your PC. You can then conveniently view and edit name and address information on your PC and send the revised information back to your pager.
  • Page 65 PC. If the RAM is low, a message on the pager warning of the low RAM condition displays, asking if you want to reset your pager to free up used space in RAM. If you select Yes, the pager restarts.
  • Page 66 Address Book on your PC and you do not want to lose the changes, transfer the Address Book on your pager to your PC. Save the file to a different .ADR name, then merge the file with the Address...
  • Page 67 Managing your Address Book files comprises creating, saving, opening, merging, importing and deleting the files. Your pager does not need to be connected to your PC to perform the following procedures, unless noted otherwise. Delete .ADR files that you no longer need.
  • Page 68 To save an open Address Book file under a new name: From the File menu, click Save As. Select the file location, type the new name for the Address Book file, then click Save. You do not need to type the file extension. The FLEX PC Partner application automatically appends the .ADR default extension.
  • Page 69 Managing Addresses of Individuals Use the Individual menu on the Address Book main screen to add, edit, or delete individuals. Your pager does not need to be connected to your PC to perform the following procedures. Remember! Performing the following procedures affects only the Address Book on your PC.
  • Page 70 Type the last name first if you want to find addresses for individuals by their last name. In the Pager Type field, select the pager type. Type the individual’s PIN for their pager. The label and carrier-specific PIN entry instructions for this field are determined by the selected pager type.
  • Page 71 Use the Group menu on the Address Book main screen to add, edit, or delete groups. Your pager does not need to be connected to your PC to perform the following procedures. Remember! Performing the following procedures affects only the Address Book on your PC. To update the Address Book on your pager, see “Transferring Address...
  • Page 72 To add a group to the Address Book on your PC: On your PC, open the FLEX PC Partner Shell, then double-click Address Book. Open the appropriate Address Book file. For more information, see “Managing Address Book Files” on page 55 for instructions on opening a file. Click , or from the Group menu, click New.
  • Page 73 Click Remove. Click OK. To delete a group from the Address Book on your On your PC, open the FLEX PC Partner Shell, then double-click Address Book. PageWriter 2000X User’s Manual , or while , or from the Individual...
  • Page 74 Open the appropriate Address Book file. For more information, see “Managing Address Book Files” on page 55 for instructions on opening a file. Highlight the name of the group you want to delete. Click , or from the Group menu, click Delete, or press Click Yes at the confirmation screen to delete the group.

  • Page 75: Managing Your Messages

    Click OK. Managing Your Messages FLEX PC Partner’s Message Manager partlet transfers messages from your pager to your PC so you can view, print, copy, or store the messages on your PC. To transfer messages from your pager to your PC: Snap your pager into the docking station.
  • Page 76 Select the message (.PWM) file, then click Open. To print messages: Transfer from your pager to your PC the messages you want to print. For more information, see “To transfer messages from your pager to your PC” on page 66.

  • Page 77: Installing And Removing Applications

    Installing and Removing Applications FLEX PC Partner’s Application Manager enables you to add new applications to your PageWriter 2000X smart pager, or to remove applications that you no longer use. It also displays the creation date of any applications installed on your pager.

  • Page 78: Backing-Up And Restoring Information

    Click Exit. Backing-up and Restoring Information The FLEX PC Partner Backup partlet enables you to copy the data from your pager to your PC. The data that is backed up includes your messages, your Address Book information, and your pager's applications.

  • Page 79: Checking Memory Usage On Your Pagewriter 2000X

    The FLEX PC Partner Memory Usage partlet enables you to monitor the allocation of persistent storage on your pager. When the Memory Usage partlet indicates that the free memory on your pager is getting low, you can increase the free memory level by deleting old messages or applications. PageWriter 2000X User’s Manual...

  • Page 80: Uninstalling Flex Pc Partner

    Click Yes at the confirmation screen to delete FLEX PC Partner and all of its components. Memory Management System The PageWriter 2000X internal memory management system automatically performs maintenance tasks. These tasks ensure sufficient memory is available to receive incoming messages and to support your processing requirements.
  • Page 81 Messages in Address Book entries and locked messages are not subject to automatic deletion. When a warning message is displayed, the PageWriter 2000X smart pager enables you to access the View Memory Usage screen. Once you have determined the area where cleanup may...

  • Page 82: Proper Care And Cleaning

    Do not use alcohol or other cleaning solutions. To protect the operating system, applications, and data on your PageWriter 2000X smart pager, ensure that the PC from which you download files is protected by up-to-date virus protection software. Remember to archive your data, as needed.

  • Page 83: Battery Charger Safety

    Do not expose the charger to rain or snow. Use of an attachment not recommended or sold by Motorola may result in a risk of fire, electric shock, or injury to persons. Make sure the cord is located where it will not be stepped on, tripped over, pinched, or subjected to damage or stress.

  • Page 84: Patent Information

    FCC approved and the transformer has been UL approved. Patent Information This product is manufactured under one or more Motorola U.S. Patents. A partial listing of these patents is provided inside the battery compartment. Other patents covering this product are pending.

  • Page 85: Commonly Asked Questions

    Storage Temperature Electrostatic Discharge (no permanent damage) Commonly Asked Questions Your PageWriter 2000X smart pager is a dynamic messaging device. It monitors and processes your communications even when you are busy with other things. The following questions reflect situations that may occur and are organized into four...
  • Page 86 While using your pager, an extra battery can be kept in the plugged-in charger until needed. The charger is intentionally designed so that you cannot place both the extra battery and the pager in the charger at the same time. My pager is acting funny. What’s wrong?

  • Page 87: Messaging

    Send/Receive? If you have just inserted a new battery or just disconnected the pager from your PC, it can take a few minutes before you have “Full Service” access. Your pager reregisters with the service provider after any suspension in service. Also, if you are on the perimeter of the transmission range, you might only have message reception capabilities.
  • Page 88 Your pager alerts might be set to silent. Alerts can be silenced in two ways: From the menu wheel, check to see if the pager is set to Silent mode. If so, change the mode to Loud, Soft, or Vibrate. For more information, see “To select an alert mode”...
  • Page 89 If you have chosen not to be alerted, but have not deleted the message, your pager will update the message without notifying you. If you have deleted a garbled message, you will not receive a new message alert for any improved message transmissions.

  • Page 90: Battery And Charger

    The charger’s LED doesn’t light. What should I Use the following procedure to find the cause: Check that your pager, or the battery alone, is inserted into the charger correctly. See “The Battery and Charger” on page 11 for instructions.

  • Page 91: Flex Pc Partner

    I just inserted a fresh battery, but it only lasted 2 days. Why? When your PageWriter 2000X smart pager is set to two-way transmission but is not receiving Full Service (i.e., you are out of range), the pager continues to attempt to reestablish communication with the network.
  • Page 92 What caused my application installation to fail? The pager may be in a Low RAM status or you may be attempting to load an application that is close in size to the available RAM. Remove the pager from the charger. Reset the pager by turning it off then back on again.

  • Page 93: Index

    53 Alarm Clock application overview, 1 alarmed messages memory management, 79 alarms, 48. See also alerts PageWriter 2000X User’s Manual enable/disable, 48 reminder message, 35 alert modes, 23 icon, 6 overview, 6 shut off alerts, 6 alert types, 24, 41 alerts, 48.
  • Page 94 44 canned text. See Quick Text attach replies for addressee, 32 care and cleaning of pager, 80 charger, 12 docking station, 17 safety instructions, 81 cleanup inboxes, 79 Cleanup, 53 Cleanup All memory management, 79 Cleanup Inboxes, 41...
  • Page 95 31 inboxes, 38 assign cleanup schedule, 42 assign routing rules, 41 clean up, 41, 53 create, 39 PageWriter 2000X User’s Manual delete, 42 memory management, 78 rename, 40 save a message, 32, 37 set alert types, 41 view messages, 43...
  • Page 96 45 memory management, 78 resend failed message, 44 resend messages, 44 view message information, 45 overview, 1 FLEX PC Partner Shell, 58 PageWriter 2000X, 5 owner information, 47 pager care and cleaning, 80 configure, 20 features overview, 5 PIN, 66...
  • Page 97 Shift key, 10 shortcuts, 6 shut off alerts, Silent mode, 6 signature append to messages, 51 create, 51 PageWriter 2000X User’s Manual sleep mode, 5 smart transmission icon, 7 software requirements, PC, 56 Space key, 10 specifications PageWriter 2000X, 82...
  • Page 98 PageWriter 2000X pager, 83 uninstall. See also delete applications FLEX PC Partner, 77 unread messages alert, 48 memory management, 79 update hardware, 57 version number FLEX Operating System, 46 FLEX PC Partner partlets, 59 PageWriter 2000X applications, 46 view message information, 45...
  • Page 99 USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. Motorola pagers are shipped from the factory with a standard limited warranty of one (1) year on parts and labor from date of purchase by the original end user purchaser, based on proof of purchase.

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