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Motorola 3460 Fast’R User Manual

Motorola 3460 Fast’R User Manual

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  • Page 1 Motorola 3460 Fast’R User Guide...
  • Page 2 Writer: Christina H. Lamkin Publication Specialist: Denise Skinner Illustrator: Tim Kinch This manual is current for Release 5.1 of the 3460 Fast’R Modem. To comment on this manual, please send email to: LGEN031@email.mot.com or use the Customer Response Card in this manual.

  • Page 3: Table Of Contents

    About This Guide Motorola Customer Information Customer Response Card Chapter 1. Hardware Installation Introduction ... Installing a Stand-Alone Modem ... Safety and Operational Notices ... Installing an AccessWay Enclosure ... Checking AccessWay Enclosure Shipment ... Site and Power Preparation ...
  • Page 4 Country Statutory Statements: U. S. A..Product Safety Regulatory Marking ... Appendix B. Attention (AT) Commands In This Appendix ... AT Command Set ... Options Stored in Status (S-) Registers ... Result Messages and Codes ... 3460 Fast’R RA)... NE) ... 3-10 3-14 3-14 3-15...
  • Page 5 Electromagnetic Compatibility ... AccessWay Enclosure Power Supply and Power Requirements ... Connectors and Interfaces ... AccessWay Enclosure Connectors and Interfaces ... Vanguard 3460 V.34 Daughtercard Connectors and Interfaces ... Stand-Alone Modem Connectors and Interfaces... Compatibility ... Appendix D. Four-Button/LCD User Interface Introduction ...

  • Page 7: Introduction

    This guide describes Motorola 3460 Fast’R Modem hardware and software installation and operation. Audience This manual is intended for operators of the Motorola 3460 Fast’R and Fast’R Plus Modem and the Vanguard 3460 V.34 Daughtercard modem. Other Documentation For more modem information, refer to the 3460 Fast’R Modem Reference Guide (Part No.
  • Page 8 3460 Fast’R Vorsicht Ein Vorsichtshinweis macht Sie darauf aufmerksam, daß Nichtbefolgung zu Software-, Hardware- oder Datenschäden führen kann. ¡Precaución! La precaución le ofrece información, que de no cumplirse, puede derivar en posibles daños tanto para el software y el hardware, como para ambos.
  • Page 9 Trademarks The following are trademarks or registered trademarks of their respective companies or organizations. Mark Company/Organization Hayes Microcomputer Products, Inc. Windows Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective owners. 3460 Fast’R...
  • Page 11 To Access the Motorola World-Wide Web Site Company and product information can be found on our Web site at: To Order Additional Motorola User Documentation To order additional copies of Motorola user documentation, call (508) 261-5933. Motorola Customer Information http://www.mot.com/ING/...
  • Page 13 _____________________________________________________________ _____________________________________________________________ Additional comments/suggestions. _______________________________________ ___________________________________________________________________ ___________________________________________________________________ _________________________________________________________ Telephone ____________ Ext. _______ Best time to call__________ International readers: please mail this card to MU East, MS M3-30, Motorola, Inc., 20 Cabot Boulevard, Mansfield, MA USA 02048. Average Below Average Poor...
  • Page 14 DO NOT TEAR – FOLD HERE AND STAPLE BUSINESS REPLY MAIL FIRST CLASS PERMIT NO. 39783 POSTAGE WILL BE PAID BY ADDRESSEE Motorola University East M3-30 20 Cabot Boulevard Mansfield, Massachusetts 02048-1193 FOLD HERE MANSFIELD, MA NO POSTAGE NECESSARY IF MAILED...
  • Page 15 Introduction The Motorola 3460 Fast’R or 3460 Fast’R Plus modem provides reliable data communication to meet a wide variety of networking requirements. The 3460’s formations include: • A stand-alone formation with either: — A modem that supports a two-wire leased-line or dial-line connection —...
  • Page 16 (with a fax application installed) • LCD display and menu-navigation buttons, on some stand-alone modems For instructions on installing a Vanguard 3460 V.34 Daughtercard in a Vanguard enclosure, refer to the Vanguard Daughtercard Installation Guide (Part No. T0020-02). 3460 Fast’R...

  • Page 17: Installing A Stand-Alone Modem

    Motorola representative, or: • In the U.S.A.—Motorola Customer Administration, 20 Cabot Blvd., Mansfield, MA 02048. (508) 261-4745. • Outside the U.S.A.—Motorola distributors are listed on our Web site, at: http://www.mot.com/MIMS/ISG/ Plug the modem power-transformer cable into the modem’s AC~ connector and then into a power supply outlet.
  • Page 18 • Device to display rate and mode parameters that describe the modem’s current state Note the LED pattern. Report any problem to Motorola Support. Stand-alone modem hardware installation is complete. Go on to Chapter 2, Basic Modem Setup, or Chapter 3, Advanced Modem Setup.
  • Page 19 3460 Fast’R Cable 2 - 4 cm Cable Looped Once Around Bead To Modem Connector Figure 1-2. Ferrite Bead Installation...
  • Page 20 Connect to Fast’RVu in either of these ways: • With NC cables, shown in (A) • With data cables, using logical secondary channel Figure 1-3. Modem Rear Panel and Cable Connections 3460 Fast’R Power Transformer Optional Fast’RVu Connectors. See Chapter 4.

  • Page 21: Safety And Operational Notices

    Safety and Operational Notices Power Transformer Warning The stand-alone modem is for use with an approved power transformer, available only from Motorola, Inc. Avertissement Le modem autonome doit être utilisé avec un transformateur de courant homologué, disponible uniquement auprès de Motorola, Inc.
  • Page 22 électronique pouvant être réparé ou remplacé par un usager. Toute tentative de réparation du boîtier du 3460 Fast’R ou de l’AccessWay 16 par un usager, ou toute intervention à l’intérieur du 3460 Fast’R, annule la garantie du produit.
  • Page 23 Customers experiencing problems caused by surges from lightning have eliminated such problems by installing appropriate surge suppressors on power and data lines connected to Motorola devices. Avertissement Tous les dispositifs Motorola doivent être utilisés dans des environnements conçus pour des ordinateurs et du matériel...

  • Page 24: Installing An Accessway Enclosure

    (DB-25 to 8-Pin DIN) Rack-mount Kit AccessWay Enclosure for If a part is missing, contact Motorola as described in the installation instruc- tions. Order card modems, power cable, and telephone cables separately. Figure 1-4. AccessWay Enclosure Shipment Contents Site and Power Preparation Ensure that there is sufficient cooling space around the Accessway enclosure, according to the following specifications.
  • Page 25 3460 Fast’R Cooling for One or Two Enclosures When one or two enclosures are mounted in a rack or cabinet, one directly above the other, with no other equipment directly below, natural convection provides sufficient airflow through the enclosures. When one or two enclosures are rack-mounted with other equipment...
  • Page 26 The cabinet must have venting at the top or rear to let exhaust air escape. Unit 2 Fan Chassis 2 Unit 1 Fan Chassis 1 Figure 1-6. Cabinet Arrangement — Three or More Enclosures 1-12 3460 Fast’R AccessWay AccessWay AccessWay AccessWay...
  • Page 27 Table 1-1. Power Cord and Plug Standards - Types Group Plug Type Schuko Australian British Danish Indian Israeli North American North American Swiss 3460 Fast’R Plug Standard Cord Standard CEE Pub. 7 HD-21 (HAR SAA3112-1981 SAA3191-1981 BS 1363 BS 6500 (HD-21 HAR) AFSNIT 107 HD-21 (HAR) BS 546 HD-21 (HAR) S.
  • Page 28 Nicaragua, Panama, Peru, Philippines, Puerto Rico, Saudi Arabia, Taiwan, Trinidad, Venezuela, United States of America 230 V Applications: Canada, Korea, Thailand, United States of America Switzerland Norway, Sweden China 1-14 3460 Fast’R Plug Standard Cord Standard EN60950 HD-21 (HAR) GB 2099 GB 5023 Country...

  • Page 29: Installing The Enclosure In An Equipment Rack

    Motorola devices. Avertissement Tous les dispositifs Motorola doivent être utilisés dans des environnements conçus pour des ordinateurs et du matériel électronique. Dans les zones susceptibles d’être frappées par la foudre, prenez des précautions pour éviter que le matériel...

  • Page 30: Cabling An Accessway Enclosure

    Warnung Motorola-Geräte sind grundsätzlich in für Rechner und elektronische Anlagen vorgesehenen Umgebungen zu verwenden. In unwettergefährdeten Bereichen ist jegliche Elektronik gegen Blitzeinwirkung zu schützen. Näheres über entsprechende Schutzeinrichtungen erfahren Sie von Ihrer Telefongesellschaft oder einem Elektrohändler. Probleme mit Spannungsstößen durch Blitzeinwirkung lassen sich durch Einbau von Überspannungsableitern in die zu Motorola-...
  • Page 31 • With Fast’RVu over a direct cable connection, or with a locally attached Motorola network management system (NMS): connect the shielded NMS cable from the computer or NMS’s serial port to the enclosure’s NM IN connector. In enclosures with mass-termination telephone connectors, install a ferrite bead on each NMS cable, near the AccessWay panel.

  • Page 32: Cabling One Or More Enclosures To A Computer

    (NC IN) connectors together (Figure 1-9). Cable a computer’s serial communications (COM) port to the first enclosure’s NM IN connector. Refer to Chapter 4 for instructions on using Fast’RVu. 1-18 3460 Fast’R Modem Required in This Slot for Management by NMS or Fast’RVu Action...
  • Page 33 First Enclosure (Locations 1-32) Second Enclosure (Locations 33-64) Third Enclosure (Locations 65-96) Fourth Enclosure (Locations 97-128) Figure 1-9. Cabling AccessWay Enclosures Together 3460 Fast’R Computer IN OUT IN OUT IN OUT IN OUT Off On Off On Off On Off On...

  • Page 34: Modem Addresses In Multiple-Enclosure Configurations

    2. In an option window, specify the modem location. Example: Select Enclosure (Nest) with DIPS at ON/ON; Slot 1; Position A; which is Modem Address 1: 1-20 3460 Fast’R Has These Modem- Assigned to These 1 = Slot 1 Position A...

  • Page 35: Installing/Removing Modem Cards

    Installing/Removing Modem Cards Installing a Modem Card You can install 3460 Fast’R cards in an AccessWay while it is operating. Modem A Modem B Two-Wire Leased- or Dial-Line Dual-Modem Card Figure 1-10. 3460 Fast’R Modem Cards Installing a Modem Card in an AccessWay Step Loosen the enclosure front door screws.
  • Page 36 The upper connector serves Modem A on dual-modem cards. The lower connector serves Modem B on dual-modem cards. Refer to the 3460 Fast’R Reference Guide for cable pin-outs. A modem begins a self-test sequence when power is applied. A modem indicates test results as follows: •...

  • Page 37: Removing A Modem Card

    Step Press the card ejector tabs apart (Figure 1-11). Hold the card by its edges. Slide it out along the guide rails. 3460 Fast’R Card-Ejector Tabs Hold a card by its front rail and tabs. Slide it along the card guide rails.

  • Page 38: Power Modules

    Um möglichen elektrischen Schlag zu vermeiden, ist vor Wartungsarbeiten am Netzmodul das Stromkabel abzustecken. AC Power Module Refer to the 3460 Fast’R Reference Guide for instructions on removing and servicing an AC power module. Warning This product employs double-pole/neutral fusing. When fuses are replaced, they must be replaced with fuses of the same type and rating.

  • Page 39: Dc Power Module

    The AccessWay VB terminal to the second battery’s - (negative) terminal b) The remaining COM terminal to the second battery’s + (positive) terminal 3460 Fast’R Action Caution Ensure that the DC power source is turned off before making connections.
  • Page 40 Apply DC power to the AccessWay. Verify that the LEDs near the bottom of the power module(s) are lit. The LEDs indicate the presence of input voltage and the status of output voltage. 1-26 3460 Fast’R Action...
  • Page 41 3460 Fast’R Power Module Enclosure Open Normal Closed Captive Screws Figure 1-12. Power Module Alarm Circuit Switches 1-27...
  • Page 42 3460 Fast’R Terminal Block 2.5-4 cm Cable Clamp Tie Wrap Figure 1-13. AccessWay Terminal Block and Cable Support Tip for Power Module Setup When equipping an AccessWay that has two power modules for remote alarm monitoring, you may attach the power modules to separate alarm monitor devices.

  • Page 43: Installing A Second Dc Power Module

    AccessWay to DC Power Supply” section on page 1-25. Verify that the LEDs on the power modules are lit. The LEDs indicate the presence of input voltage and the status of output voltage. 3460 Fast’R Action Warning The AccessWay enclosure power module should be installed and removed only by a trained service person.
  • Page 44 Slot 9 Power Module Location (Two Slots) Front of Enclosure Figure 1-14. Dual DC Power Module Locations 1-30 3460 Fast’R Right Power Module Slot Left Power Module Slot...

  • Page 45: Installing A Modem Daughtercard, Vanguard Enclosure

    Fast’RVu to set options. Or, to configure for async applications only, set the modem’s Pass Through option. To do this, establish a call from one Vanguard port (e.g., a CTP or PAD) to the 3460 Vanguard daughtercard port, and echo AT commands through to the modem.

  • Page 47: Chapter 2. Basic Modem Setup

    Or, to configure for async applications only, set the modem’s Pass Through option. To do this, establish a call from one Vanguard port (e.g., a CTP or PAD) to the 3460 Vanguard daughtercard port, and echo AT commands through to the modem.

  • Page 48: Asynchronous Operation

    Phonebook location and x is the telephone number. Optionally, enter a default initialization string. Example: AT&F&V1*EC1S0=1 Optionally: set security options. See the 3460 Fast’R Reference Guide. Security options include: • Password Verification on Connection • Callback Verification and Dial Restriction •...

  • Page 49: Leased-Line Synchronous Operation

    The modem is pre-set to Option Set 1. To set it to Option Set 2, run your communications program, and issue the ATZ2 command. For information on setting custom configuration options, refer to Chapter 3, Advanced Modem Setup. 3460 Fast’R Stage...

  • Page 50: Fax Setup On Windows

    This procedure is for Windows. For Macintosh computers, set up the fax application for a generic Class 1 or Class 2.0 modem. Installing a Modem on a Windows Computer Step Use a web browser to connect to the the Motorola Transmission Products page: http://www.mot.com/networking/products/tran.html Download the 3460.inf file to your computer.
  • Page 51 Enter your User Setup/Branding information to comply with country communications regulations (Appendix A). If the application requires it, specify that the 3460 Fast’R Modem is the active modem, and whether to use it as a Class 1 or Class 2.0 modem.

  • Page 53: Chapter 3. Advanced Modem Setup

    Or, to configure for async applications only, set the modem’s Pass Through option. To do this, establish a call from one Vanguard port (e.g., a CTP or PAD) to the 3460 Vanguard daughtercard port, and echo AT commands through to the modem.

  • Page 54: Modem Configuration And Commands

    (The A/ and +++ commands do not include the letters AT.) Issuing Network Management Commands You enter network management commands from network management software. The 3460 Fast’R modem accepts commands from: • Motorola Fast’RVu software (see Chapter 4) • Motorola 9000 NMS software (see NMS documentation)

  • Page 55: What Are Option Sets

    You can either: • Operate the modem with one of these option sets • Build on an option set with custom options Option sets do not include such site-specific parameters as telephone numbers, which you must enter and save. 3460 Fast’R...

  • Page 56: Managing Option Sets

    You can set options and issue commands in either of these ways: • By issuing AT commands through a communications application Chapter 4 • With Fast’RVu (see Fast’RVu is especially useful for copying configurations to multiple modems. 3460 Fast’R Stage to load Option Set 1.

  • Page 57: Selecting And Customizing Option Set 2

    Issue the AT&Y2 command to make the modem use Option Set 2 at subsequent power-ups. Press the OLC button for three seconds. The modem loads Option Set 2 into active memory and exits command mode. Option Set 2 is in effect. 3460 Fast’R Stage...

  • Page 58: Option-Set Parameter Default Options

    DTE (Terminal) Rate Lease to Dial Threshold Parameters and options shown shaded gray vary by country. For details, refer to Appendix B of the 3460 Fast’R Reference Guide. Parameter option does not affect normal operation. 3460 Fast’R Pre-Configured Default Option...
  • Page 59 No ACU Form V.25 Character V.25 Form Parameters and options shown shaded gray vary by country. For details, refer to Appendix B of the 3460 Fast’R Reference Guide. Parameter option does not affect normal operation. 3460 Fast’R (continued) Pre-Configured Default Option...

  • Page 60: At Commands For Modem Tasks

    Sync Idle V.25 Response Parameters and options shown shaded gray vary by country. For details, refer to Appendix B of the 3460 Fast’R Reference Guide. Parameter option does not affect normal operation. AT Commands for Modem Tasks Table 3-2. AT Commands to Manage Option Sets To...
  • Page 61 The following table shows the symbols used in dial strings. Table 3-4. Dial Modifiers Modifier W/w/: K/k/</, &/! (space) . (period) - (dash) () (parentheses) 3460 Fast’R (continued) Description Change S-Register n to Value x* Display S-Register Value (n=register) Attention Code Manual Answer Dial Phone Number x...

  • Page 62: Non-Option Set Parameters

    Table 3-5. Site-Specific Parameters Parameter Test Options Accept RDL Modulation Options Guard Tone EC/DC Options Buffers Automatic Call Unit (ACU) Options Call Progress 3-10 3460 Fast’R Default Option AT&T4=On AT&T5=Off Country-specific AT&G0=Off AT&G1=550 AT&G2=1800 NB0=Regular ATX0=Modem uses only NO CARRIER and CONNECT result codes.
  • Page 63 Pause Delay Dial Wait Dial Mode Call Timeout Blind Dial Pulse Cycle Tone Length Auto Redial 3460 Fast’R (continued) Default Option ATX4=Modem waits for dial tone and detects busy signal. Uses only NO CARRIER, CONNECT, CONNECT <Rate>, BUSY, and NO DIAL TONE result codes.
  • Page 64 Option Set Options Load Set at Power-Up Load Option Set Restoral Options Answer Restoral Lease to Dial Threshold AT Hold Dial Line 3-12 3460 Fast’R (continued) Default Option [Blank] AT&Z=n; n=1-4. Storage for telephone strings, to 40 characters. ZC0=Off index n; n=1-4...
  • Page 65 Table 3-5. Site-Specific Parameters Parameter Dial to Lease Threshold AT Restoral Initiation/ Termination Restoral Auto-Redial Test Restoral Other Options Display Information 3460 Fast’R (continued) Default Option LE0=Off RE0=Disable AT*RE1=NM/Fast’RVu Only AT*RE2=NM/Fast’RVu/ AT*RE3=NM/Fast’RVu/ DTR/ACU AT*RE4=NM/Fast’RVu/ Auto RR0=Disable TR0=Off [None] AT&I0=Part Number AT&I1=Country Code...

  • Page 66: Access Security Functions

    Password verification applies to incoming calls. With password verification, the answering modem must receive a password from the calling device, then validate it internally or send it to a Motorola network-management system (NMS) for validation, in order to complete the connection. If a password is invalid, the modem disconnects.

  • Page 67: Configuration And Phone Number Access Restriction

    • Dial a stored Phonebook number • Answer an incoming call After storing a password in a modem, enable configuration and phone number access restriction by issuing the AT summary of access security commands follows. 3460 Fast’R Stage ZR1) or optional (AT ZR0). ZD1 command.

  • Page 68: Outbound Dial Restriction

    0000 0000/x ZC0 (Off) ZD0 (Off) [None] ZR0 (Off) ZV0 (Disabled) 3-16 3460 Fast’R Description Password protection Set Configuration and Phone Number password-protection Enter password. Issue AT where x is a valid password, to access password-protected options. Change password. Issue AT where x=old password and y=new password, to specify new password.

  • Page 69: Configuring A Remote Modem (At Ra)

    Configuring a Remote Modem (AT You can set remote-modem parameter options and view remote-modem status from a local 3460 Fast’R with the AT*RA command. With this function, you can: • Set up remote modems from a central network administration facility •...
  • Page 70 • ATO1 - Return to data mode and retrain The remote modem responds: RC COMPLETE Configuration changes made during the session are in effect. The following commands are not supported in remote configuration mode: ATA, AT&T, ATD, ATH, action commands. 3-18 3460 Fast’R Stage...

  • Page 71: Network Management (At Ne)

    Network Management (AT The 3460 Modem offers an in-band secondary channel for network management commands, so you can configure modems while data transmission continues. Secondary channel mode functions only between 3460 Fast’R modems with Release 2.0 or higher software. It is not compatible with other Motorola modem secondary channel modes or competitor modem secondary channel modes.
  • Page 72 — Cables between their NM IN and NM OUT ports — A shared backplane in an AccessWay enclosure The Pass Through parameter uses the in-band secondary channel to pass network-management commands. Secondary-channel transmission is not disruptive of main channel data. 3-20 3460 Fast’R Stage NE1). NP) parameter...
  • Page 73 *NP2 A local modem, connected through its network control-in (NC IN) port to a local manager, passes all NC commands to and from a remote modem, without filtering. The remote modem operates the same way. 3460 Fast’R Description 3-21...

  • Page 74: Configuring Modems For Restoral

    You can configure the modem to automatically respond to deteriorating leased-line conditions by switching operation to a back-up dial line. For further details on the parameter options listed here, refer to the 3460 Fast’R Reference Guide (part no. T0022). If you normally operate the modem on a leased line, you can set the following options to enable it to switch operation to a backup dial line when conditions warrant.
  • Page 75 Redial Test Restoral TR0=Off Country-specific Parameters and options shown shaded gray vary by country. For details, refer to Appendix B of the 3460 Fast’R Reference Guide. 3460 Fast’R Option The originating modem uses the LE option to determine when to disconnect from a dial line and return to leased-line operation.

  • Page 77: Chapter 4. Fast'rvu

    Fast’RVu requires a computer with the Windows 95 or Windows NT operating system, and a 486DX2 or Pentium-class processor. Fast’RVu is provided with AccessWay enclosures, and you can download it from the Transmission Products page of the Motorola website: www.mot.com/networking/products/tran.html Chapter 4 Fast’RVu...

  • Page 78: Getting Started With Fast'rvu

    Getting Started With Fast’RVu Fast’RVu is provided on the 3460 Fast’R CD-ROM. Refer to the readme.txt file on the CD-ROM. When you run Fast’RVu, its main window opens (Figure 4-1). Tool bar Computer port selection drop- down menu Figure 4-1. Fast’RVu Main Window Closing Multiple Fast’RVu Windows...

  • Page 79: Language Options

    Optionally, select Show Help from the Help Menu or press CTL and H to display an information and instruction window. In the Fast’RVu main window, select the COM port to which the communications cable is connected on your computer. 3460 Fast’R Action Action...
  • Page 80 In the Fast’RVu main window, select: • ENCLOSURE LOCATION to operate on: — A 3460 Fast’R in an AccessWay enclosure. — A Vanguard 3460 V.34 Daughtercard in a Vanguard enclosure. Fast’RVu addresses the Daughtercard as Enclosure 1, Slot 9, Modem B, regardless of its location.

  • Page 81: Useful Information

    Send a selected change to the modem Monitor fax status Close a window Exit Fast’RVu Adjust a parameter option 3460 Fast’R Do This: Press Ctrl and H or check Show Help on the Help menu Stand-alone modem: 1) In the Fast’RVu main window, select MODEM ADDRESS.

  • Page 82: Viewing And Setting Modem Options

    In the Select New Options frame, click the arrows next to Callback until INTERNAL 2 displays. Select SET to save your change. The green OK icon displays. The parameter option is changed. When the local modem receives a call, it calls the number stored in Phonebook Entry 2. 3460 Fast’R Action...

  • Page 83: Checking Device, Circuit, And Signal Status

    Select a modem—either a stand-alone modem by address, or a card modem by enclosure (nest), slot, and A/B. Select GET. The modem device status information displays.* *Fast’RVu automatically updates the status display until you select RETURN or select another modem. 3460 Fast’R Action...

  • Page 84: Entering Commands

    Copy a configuration to or from a modem or a file SECONDARY Enable or disable a modem’s secondary channel RESTORAL Monitor, initiate, terminate, and test restoral functions 3460 Fast’R Lets You: Caution Changing the address of a card modem in an AccessWay enclosure is not recommended.
  • Page 85 In the FUNCTION box, select a copy operation type. In the FROM Address box, select a modem configuration to copy. In the TO Address box, select a modem to which to copy the configuration. Click COPY. The configuration is copied to the specified modem. 3460 Fast’R Action...

  • Page 86: Executing Line And Modem Tests

    In the TEST TIME boxes, select a testing interval. Example: 00 40 for a 40-second test. Click the START button to initiate the test. The STATE indicator changes to Active. When the test is complete, STATE changes to Inactive. 4-10 3460 Fast’R Action...

  • Page 87: Using Fast'rvu To Communicate With A Remote Modem

    3460 Fast’R Using Fast’RVu to Communicate With a Remote Modem Network Management Override You can enable and disable a modem’s responses to network management with the AT*NO parameter. The default option is 0 (disabled). When this parameter is enabled, a modem ignores network management commands, except status requests.

  • Page 88: Downloading Modem Software

    Problems During a Download If a download stops and you are unable to complete it, you can perform a manual download that does not use Fast’RVu. Refer to the 3460 Fast’R Software Download Instructions (part no. T0022-09). 4-12 3460 Fast’R...

  • Page 89: Chapter 5. Troubleshooting Problems And Improving Performance

    If the diagnosis is correct, take the action in the third column. If it is not correct, continue in the left column. If the problem is not resolved, refer to the refer to the 3460 Fast’R Modem Frequently Asked Questions page on the Motorola website.

  • Page 90: Troubleshooting Actions

    Troubleshooting Actions The following table provides troubleshooting actions and tips. Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test INSTALLATION Modem won’t Check the power power up source and the modem power switch. Modem fails Turn modem power self test off;...
  • Page 91 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test CALL ESTABLISHMENT Modem won’t Check cabling. answer Check parameters: • Answer (ATS) • DTR (AT&D) Check the modem's Line option (AT&L). Check that the TR LED is on (steady). Check that the RI/OH LED is on when ring is present on the line.
  • Page 92 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test Cannot Check the disconnect establish a code (AT&V) connection Check the modulation configuration: • Mod (AT • Max Rate (AT • Min Rate (AT Check the EC/DC Mode option. Communication Check DCD (AT&C).
  • Page 93 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test DATA MODE The modem Check that the modem connects, but is in data mode (ATO) does not pass data Check that the TD LED is steady on or flashing when data is...
  • Page 94 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test Modem Ensure that the remote disconnects modem supports error prematurely correction. Check the disconnect reason (AT&V=DRn, n is numeric code). Data is garbled Check the modem flow or lost control settings.
  • Page 95 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test If Mode=Normal SM1), check line quality: • Check CQMS parameters with Fast’RVu • Run a remote digital loopback (RDL) or RDL with pattern test • Disconnect the modem from the line.
  • Page 96 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test Modem doesn’t Check modem’s DTR disconnect option (AT&D) when DTR drops or when communication s software does Communication Check the delay software won’t between issuing the signal the escape sequence (+++)
  • Page 97 Table 5-1. Troubleshooting the 3460 Fast’R Modem Problem Diagnosis/Test LEASED-LINE OPERATION Modem won’t Determine whether connect modems are assigned to answer and originate. Run an LAL pattern test (AT&T8) on both modems. Check the modulation configuration: • Mode (AT • Max Rate (AT •...

  • Page 98: Running Diagnostic Tests

    Terminates a test in progress LAL, LDL, and RDL tests using the EIA leads are not supported. Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide. 5-10 3460 Fast’R...

  • Page 99: Appendix A. Regulatory Information

    In This Appendix This section contains regulatory and safety approval declarations and information for the 3460 Fast’R modem and the AccessWay enclosure. Compliance with standards allows the modem to: • Reliably inter-work with the network, to connect to remote sites, saving you time and phone charges •...

  • Page 100: Eec Directive Conformity

    Features, such as leased-line connectivity and dial restoral vary with product code and from country to country. Please contact your Motorola representative for details on the appropriate product code for a region. Products that bear the EU Permission to Connect symbol and Notified...
  • Page 101 (ensures compliance with ATAAB note AN01). The Blind Dial Pause or Dial Wait option (S6) should be set between 3 and 5s. (factory default =4). All other ATAAB Notes are automatically catered for by the modem. 3460 Fast’R...
  • Page 102 “CTR 17” for pan-European connection to the network termination points of Open Network Provision (ONP) ordinary quality or special quality voice bandwidth four-wire leased-lines. 3460 Fast’R...

  • Page 103: Regulatory Marking

    A summary of the valid AccessWay Enclosure/modem card configurations is provided in the Hardware Advisory Notice (Part No. T0022-06) that accompanies each modem card. 3460 Fast’R...

  • Page 104: Country Statutory Statements: Canada

    3460 Fast’R Country Statutory Statements: Canada Industry Canada Equipment Attachment Limitations Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
  • Page 105 3460 Fast’R Canadian Emission Statements 3460 Fast’R: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiél brouilleur du Canada.

  • Page 106: Country Statutory Statements: U. K

    3460 Fast’R Country Statutory Statements: U. K. Although this equipment can use either loop disconnect or DTMF signaling, only DTMF signaling performance is subject to regulatory requirements for correct operation. It is therefore strongly recommended that this equipment is set to use DTMF signaling for access to public or private emergency services.

  • Page 107: Country Statutory Statements: U. S. A

    In the event of equipment malfunction, all repairs should be performed by Motorola, Inc., or an authorized agent. It is the responsibility of users requiring service to report this to Motorola or our authorized agent.
  • Page 108 3460 Fast’R: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, Subpart B, of the FCC Rules.
  • Page 109 Note: shielded network-management and DTE cables are required for compliance. 3460 AccessWay: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 110: Product Safety Regulatory Marking

    3460 Fast’R Product Safety Regulatory Marking Regulatory labels indicate compliance with safety standards. Modems and enclosures carry one of the following labels: • UL, CSA, and TUV A-12...

  • Page 111: Appendix B. Attention (At) Commands

    In This Appendix This section describes modem control and management commands, selected fax commands, S-register information, and result codes and messages. For a complete list of fax commands, see the 3460 Fast’R Reference Guide (part number T0022). AT Command Set...
  • Page 112 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 113 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 114 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 115 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 116 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 117 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R Description =Enable.
  • Page 118 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R Description =9.6 KBPS...
  • Page 119 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 120 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-10 3460 Fast’R...
  • Page 121 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 122 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-12 3460 Fast’R...
  • Page 123 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R Description =2.4 KBPS...
  • Page 124 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-14 3460 Fast’R...
  • Page 125 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 126 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-16 3460 Fast’R...
  • Page 127 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 128 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-18 3460 Fast’R...
  • Page 129 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R Description =High.
  • Page 130 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-20 3460 Fast’R...
  • Page 131 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R Description V.25bis Character Code...
  • Page 132 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-22 3460 Fast’R...
  • Page 133 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 134 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-24 3460 Fast’R...
  • Page 135 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 136 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-26 3460 Fast’R...
  • Page 137 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R...
  • Page 138 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-28 3460 Fast’R...
  • Page 139 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. 3460 Fast’R Description Service Class.
  • Page 140 The characters AT or at precede all commands except: +++, #####, and A/ Parameters and options shown shaded gray vary by country. For your country’s options, refer to the 3460 Fast’R Reference Guide (T0022). Default (pre-set) options are underlined. B-30 3460 Fast’R...

  • Page 141: Options Stored In Status (S-) Registers

    France only) Dial Modifiers DCD Loss Disconnect *Changed values are not automatically stored to non-volatile memory. To retain changed values, save them to an option set. 3460 Fast’R Command (Default Value) Description ATS0=n Modem answers a call after ring n...
  • Page 142 Lead Digit Delay Time-out User defined bit- Bit 0 *Changed values are not automatically stored to non-volatile memory. To retain changed values, save them to an option set. B-32 3460 Fast’R Command (Default Value) Description ATS11=n Set duration (ms) (72) ATS12=n Set duration (0.02 sec.)
  • Page 143 Register Parameter Bit 1 Bit 2 - 7 *Changed values are not automatically stored to non-volatile memory. To retain changed values, save them to an option set. 3460 Fast’R Command (Default Value) Description Disable restoral indicator on EIA Pin 22, where asserted means...

  • Page 144: Result Messages And Codes

    Connect Message Result Codes, Reliable=Off CONNECT 300 CONNECT 600 CONNECT 1200 CONNECT 2400 CONNECT 4800 CONNECT 7200 CONNECT 9600 CONNECT 12000 CONNECT 14400 CONNECT 16800 CONNECT 19200 CONNECT 21600 CONNECT 24000 CONNECT 26400 CONNECT 28800 CONNECT 31200 CONNECT 33600 B-34 3460 Fast’R Numeric Form...
  • Page 145 CONNECT 31200 RELIABLE CONNECT 33600 RELIABLE CONNECT 38400 RELIABLE CONNECT 57600 RELIABLE CONNECT 115200 RELIABLE CONNECT 230400 RELIABLE Connect Message Result Codes, Reliable=Long CONNECT RELIABLE EC=(x) DC=(y) CONNECT 1200 RELIABLE EC=(x) DC=(y) CONNECT 2400 RELIABLE EC=(x) DC=(y) 3460 Fast’R Numeric Form B-35...

  • Page 146: Result Messages And Codes

    CONNECT 28800 RELIABLE EC=(x) DC=(y) CONNECT 31200 RELIABLE EC=(x) DC=(y) CONNECT 33600 RELIABLE EC=(x) DC=(y) CONNECT 38400 RELIABLE EC=(x) DC=(y) CONNECT 57600 RELIABLE EC=(x) DC=(y) CONNECT 115200 RELIABLE EC=(x) DC=(y) CONNECT 230400 RELIABLE EC=(x) DC=(y) B-36 3460 Fast’R Numeric Form...
  • Page 147 RC ABORTED Miscellaneous Result Codes PASSWORD PROTECTED NETWORK MANAGEMENT INHIB- ITED Test Pattern Result Code NO SYNC ACHIEVED Fax Class 1 Result Codes CONNECT NO CARRIER ERROR +FCERROR +FRH:3 RING NO DIALTONE BUSY NO ANSWER 3460 Fast’R Numeric Form B-37...

  • Page 149: Appendix C. Specifications

    • The 3460 Fast’R stand-alone modem • The 3460 Fast’R modem card • The AccessWay enclosure, backplane, and power supply • The Vanguard 3460 V.34 DaughterCard modem card For Vanguard 3460 V.34 Daughtercard specifications not shown here, refer to the Vanguard documentation. Appendix C Specifications...

  • Page 150: Physical Characteristics

    1 Watt= 3.4 BTU/Hr. The stand-alone modem has a single modem in a plastic housing. Units may be stacked on a shelf or rack. Clips for this purpose are included in an accessory kit. 3460 Fast’R Stand- AccessWay Alone 7”...

  • Page 151: Operating Modes

    3460 Fast’R Operating Modes Data Operation Full-duplex, point-to-point. Accessway enclosure-card modems, Vanguard 3460 V.34 Daughtercard modems, and stand-alone units are fully interoperable. Fax Operation Standards EIA 578 Class 1 Fax EIA 592 Class 2.0 Fax Modulation Modes ITU-T V.17 ITU-T V.27ter ITU-T V.29...

  • Page 152: Environmental Limits

    Temperature -40 to +158 F (-40 to +70 C) Relative Humidity 5% to 90% (noncondensing) Vibration and Shock In approved shipping container, conforms to the National Safe Transit Association Percipient Test Specification requirements. 3460 Fast’R AccessWay AccessWay Stand-Alone Stand- Alone...

  • Page 153: Electromagnetic Compatibility

    • FCC PART 15A CLASS B (stand-alone modem) • IEC CISPR 22 and EN 55022 CLASS A (card and enclosure) • IEC CISPR 22 and EN 55022 CLASS B (stand-alone modem) • AS 3548, Class B • EN 50082-1 3460 Fast’R...

  • Page 154: Accessway Enclosure Power Supply And Power Requirements

    DC Power Supply Module • Voltage: -48VDC nominal AccessWay Enclosure Power and Modem Operation You can insert and remove modem cards while the enclosure is powered on and operational. 3460 Fast’R Modem Required in This Slot for NMS Individual telephone connectors shown.
  • Page 155 3460 Fast’R AccessWay Enclosure and Network Management The enclosure provides a network management interface to a Motorola 9000 NMS. Up to four enclosures can be connected to one NMS connection. A modem card must be present in Slot 9 of each enclosure to transmit network management information to and from other modems in the enclosure.

  • Page 156: Connectors And Interfaces

    Slot 9 Modem Card Ring Slot 10 Modem Card Tip Slot 10 Modem Card Ring Slot 16 Modem Card Tip Slot 16 Modem Card Ring *AccessWay backplanes labeled “Modem A/Modem B” do not support four- wire leased-line connections. 3460 Fast’R...
  • Page 157 The enclosure has up to 32 female DB25 connectors for connection to a computer (DTE), which support a subset of the ITU-T V.24 and EIA/ TIA-232E specifications. Computer Interface Pin-outs V.24 Signal Number Pins not listed here are not used. 3460 Fast’R Circuit BA/103 BB/104 CA/105 CB/106...
  • Page 158 Pins not listed here are not used. A 50-pin connector provides connections to 16 modems. Tip-ring pin pairs are: 1 and 26; 2 and 27; and so on. In some countries, the telephone interface requires an adaptor. C-10 3460 Fast’R Circuit DD/115 CD/108.1/2 CE/125...

  • Page 159: Power Interface

    Enter the Option Set to Power Up In command (AT&Yn, where n is: 0 for last-loaded option set; 1 for Option Set 1, or 2 for Option Set 2) Press the OLC button. The modem restarts and powers up using the selected configuration option set. 3460 Fast’R NM OUT Signal Ground Connector...

  • Page 160: Vanguard 3460 V.34 Daughtercard Connectors And Interfaces

    Vanguard 3460 V.34 Daughtercard Connectors and Interfaces Telephone Interface Pin-outs DIAL Connector Interface: RJ-11 Connection Type: Dial Line Function Ring LEASE Connector Interface: RJ-11 Connection Type: Two- or Four-Wire Leased Line Two-Wire Function Not used Ring Not used Network Management Interface Pin-outs Pins not listed here are not used.

  • Page 161: Stand-Alone Modem Connectors And Interfaces

    The stand-alone modem rear panel has one female DB25 connector to interface to the computer (DTE). Computer Interface BA/103 BB/104 CA/105 CB/106 CC/107 AB/102 CF/109 DB/114 DD/115 CD/108.1/2 CE/125 DA/113 Pins not listed here are not used. 3460 Fast’R Circuit Signal Ground TXCLK RXCLK XTCLK Function C-13...
  • Page 162 Pins not listed here are not used. Telephone Connectors, Modems That Support Two- or Four- Wire Leased or Dial Connections PHONE/LINE Connector Interface: RJ-11 Connection Type: Dial Line and Telephone Set Function Telset Ring Dial-Line Ring Dial-Line Tip Telset Tip C-14 3460 Fast’R...
  • Page 163 The stand-alone modem rear panel has one power connector. Power Interface Power Type Low Voltage AC The On (1)/Off (0) switch supplies and removes power to the modem. 3460 Fast’R NMS OUT Signal Ground Connector Industry standard hollow co-axial NMS IN...
  • Page 164 Press the OLC button. The modem restarts and powers up using the selected configuration option set. Cards and stand-alone modems have the following front panel interfaces (Figure D-3, Figure D-3, and Figure D-4). C-16 3460 Fast’R Requirement at Supply Modem Input 9 VAC...
  • Page 165 Status LEDs Stand-Alone 3460 Fast’R Plus Modem Status LEDs MR TR OH CD RD SD Stand-Alone 3460 Fast’R Modem Figure D-2. Stand-Alone Modem Front Panels 3460 Fast’R LCD Display Control Buttons 3460 Fast’R PLUS Light Bars 14.4 19.2 24.0 28.8+ 19.2...
  • Page 166 Four-Wire Leased-Line/ Single-Modem Card With Dial-Line Alternative Figure D-3. Card Modem Front Panels MR LED Status LEDs OH LED Figure D-4. Vanguard 3460 V.34 Daughtercard Panel C-18 3460 Fast’R Modem A Status LEDs Modem A Off-Line Configuration Button Modem B Off-Line...

  • Page 167: Status Leds

    Status LEDs Cards and stand-alone modems have the following front panel indicators. On a dual-modem card, each modem has a set of indicators. Vanguard 3460 V.34 Daughtercard modems have only the MR and OH indicators Status LED Displays • On: modem is ready to interwork with computer •...
  • Page 168 *Default. To display transmit rate, use the AT Light bars flash briefly when a connection is made. On modems without light bars, display information with Fast’RVu. C-20 3460 Fast’R Indicates... The configured modem receive* rate Actual link utilization An under-utilized link...

  • Page 169: Compatibility

    Motorola 326X Series, V.3400 Series, and “M” Series modems. 326X Leased-Line Operation Note For optimum performance between a 3460 and a 326X in V.34 mode over a leased line, Motorola recommends the following configuration: • Set the 3460 to V.34 Only modulation mode (AT*MM parameter) •...

  • Page 171: Appendix D. Four-Button/Lcd User Interface

    Four-Button/LCD User Interface Introduction This appendix describes following elements that are present on 3460 Fast’R Plus stand-alone modem front panels: • The menu-navigation buttons • The LCD window The four-button/LCD user interface lets you set configuration options and monitor modem operation directly through the front panel.

  • Page 172: Menu Organization-Categories, Parameters, And Options

    • Some defaults are independent of the option set. They always have the same default, regardless of which factory-preset option set you use. For a detailed view of the front-panel menu tree, refer to the 3460 Fast’R Plus Reference Card (Part Number T0022-20). 3460 Fast’R...

  • Page 173: Using The Front-Panel User Interface

    Using the Front-Panel User Interface Figure D-1 shows the 3460 Fast’R Plus modem front panel interface. Figure D-1. 3460 Fast’R Plus Modem Front Panel Interface LCD Display The front panel has a 16-character alphanumeric LCD display. You access the configuration menu tree through the display, to: •...

  • Page 174: Status Leds

    In the menu tree, selects an option and/or initiates an action. Allows you to toggle between using a telephone and the modem to establish a telephone connection. Enter Status LEDs For descriptions of the status LEDs, refer to Chapter 2, “Basic Modem Setup”. 3460 Fast’R Function displays Test=:LAL.

  • Page 175: Return Procedures

    Motorola subsidiary or distributor. Equipment Return Procedures If you have questions about equipment return procedures, on-site service or unit-exchange service, call the Motorola Technical Support Center at (800) 544-0062 for advice and assistance. In Case of Damage If the equipment is damaged in transit, contact the shipper.

  • Page 176: Factory Repair

    Factory Repair To return equipment for factory repair, call the Motorola ING Technical Support Center at (800) 544-0062, for return authorization and instruc- tions. When you call, you will be given a Return Material Authorization (RMA) control number. Mark this number clearly on the shipping container for ease of identification and faster service.

  • Page 177: Index

    + commands B-28 +++ command 3-2, B-1 = D-2 Numerics 2-wire leased line B-25 326X Series modem C-21 3460 Fast’R Modem Reference Guide vii 4-wire leased line B-25 9000 NMS C-7 A/ command 3-2 Abort Remote Configuration B-18 AC power 1-17...
  • Page 178 Index (continued) A (Continued) AT*AS 3-22 AT*DI 3-22 AT*HD 3-22 AT*LE 3-23 AT*NE 3-19 AT*NO 4-11 AT*RE 3-23 AT*RR 3-23 AT*TR 3-23 Auto Retrain B-19 Automatic Call Unit (ACU) 3-2 Automatic Call Unit (ACU) Protocol B-4 Automatically Redial Failed Calls B-9 backplane C-6 backplane in AccessWay enclosure 3-20 Backspace Character B-31...
  • Page 179 3-2 configuration options front panel D-3 CONFIGURE option of Fast’RVu 4-4 configure the Vanguard 3460 Daughtercard 2-1 configuring a modem for async operation 3-4 configuring a modem for leased-line sync operation 3-5 Connect Message B-5 Connect Message Result Codes B-34, B-35...
  • Page 180 Index (continued) D (Continued) Default configuration 4-8 default option 3-16, D-2 defaults front panel D-2 Delay Before Looking for DTR B-32 diagnosing problems 5-1 Dial B-1 dial 4-8 dial a phonebook number 4-8 Dial command 3-8 dial connection 2-1 DIAL Connector C-12 Dial From Stored Number B-1 dial line B-25 Dial Line Filter B-11...
  • Page 181 E (Continued) emissions standards C-5 enclosure backplane 3-20 Enter Access Security Group Password B-22 Enter button D-3 Enter On-Line (Data) Mode B-2 enter telephone number 4-8 Entry, Phonebook B-28 equals sign D-2 equipment rack 1-15 Equipment return 1 packaging 2 error correction B-19 Error Correction Protocol B-9 Escape Code Character B-31...
  • Page 182 C-2 Help menu 4-5 Hold Dial Line 3-22, B-10 host computer 2-1 how to configure the Vanguard 3460 Daughtercard 1-31 how to configure Vanguard 3460 Daughtercard 3-1 how to customize option set 3-4 how to install AccessWay 1-10...
  • Page 183 4-2 Modulation Mode B-12 Modulation Options 3-10 Motorola Customer Administration 1-3 Motorola distributors 1-3 Motorola network management system 1-2, 1-21 Motorola URL xi MR LED C-19 network administrator 2-1 Network Control (NC) Address B-14 network management 1-18...
  • Page 184 1-3, 1-10, C-2, C-16 Power Up in Option Set B-28 protocol, synchronous 2-3 PSTN Signaling B-12 Pulse Cycle B-26 Pulse Dialing B-3 Pulse symbol 3-9 Questions about Motorola products or services xi quiet answer 3-16 Quiet answer symbol 3-9 INDEX-8...
  • Page 185 RA command 3-17 RD LED C-19 RDL B-27 Redial command 3-8 Redial Last Number B-17 re-execute last command B-1 regulatory approval declarations A-1 regulatory labels A-12 Re-initialize Memory B-25 Reinitialize memory 4-8 relative humidity C-4 Reliable Message B-21 Remote Access B-17 remote alarm monitoring device 1-26 remote configuration B-6, B-18 Remote Configuration Options 3-12...
  • Page 186 Index (continued) R (Continued) RJ-11 connectors 1-22, C-10 RJ-11 interface pin-outs C-10 RJ-11 Telco cable 1-3 RTS Control B-18 RTS/CTS Delay B-32 running a main-channel remote configuration session 3-17 safety approval declarations A-1 safety standards A-12 Save Changes B-27 Save command 3-8 SD LED C-19 secondary channel 3-19, 3-20 secondary channel enable/disable 4-8...
  • Page 187 S (Continued) Status Message B-27 STATUS option of Fast’RVu 4-4 Store Value in S-Register B-3 symbols (dial string) 3-9 synchronous protocol 1-1, 2-1, 2-3, 3-4 Telco or Telco Jack Options 3-11 Telephone book storage B-28 telephone cable connectors 1-4 telephone connectors 1-22 individual 1-22 mass-termination 1-22 telephone connectors, Modems That Support Two- or Four-Wire Leased or Dial...
  • Page 188 V.25bis Synchronizing Idle Signal B-21 V.25bis synchronous direct-dial operation B-4 V.34 Asymmetric Rate B-4 V.3400 Series modem C-21 Vanguard 3460 Daughtercad 1-1 Vanguard 3460 Daughtercard 4-4 Vanguard connectors and interfaces C-12 Vanguard Daughtercard Installation Guide 1-2, 1-31 Vanguard Daughtercard setup 2-1...

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