Install An External Mouse; Perform A Complete Power Cycle; Uninstall The Touchpad Driver - Toshiba Portege Z20-B Series User Manual

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If Something Goes Wrong
Touchpad help

Install an external mouse

Without a touch screen it may be challenging to navigate
your way around the operating system without a working
touchpad. To help you troubleshoot the issue you may want
to install an (optional) external mouse.
1 Plug a USB mouse into an open USB port on your
device.
2 If prompted, follow the on-screen instructions for
installation.
NOTE

Perform a complete power cycle

1 Shut down your device, see
on page
2 Remove all accessories, and unplug all cables. This
includes USB flash drives, SD Card, and the power
cord/cable.
3 If your device has a user-removable battery, remove the
battery and hold down the power button for
approximately 10 seconds.
4 Reconnect the battery (if you removed it) and the power
cord/cable.
5 Turn On the device, and try the keyboard again.

Uninstall the touchpad driver

You can Uninstall the touchpad driver to allow Windows to
automatically reinstall the driver.
1 In the
2 Click or touch the
3 In the "Device Manager" select
pointing devices
4 Right-click or touch the device with
name and select
The device may automatically download the needed
driver for your mouse (Internet connection required).
52.
field, type
Search
Uninstall
"To Shut down your device"
Device Manager
Device Manager
Mice and other
.
.
.
application.
in the
touchpad