Motorola C51 Series User Manual page 48

If the handset does not ring when you receive a call:
•
Make sure you have the ringer turned on and loud enough to hear. (See the instructions on
the ring tone and ringer volume for additional information.)
•
Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
jack.
•
Make sure the power cord is plugged into the base unit and an electrical outlet.
•
Move closer to the base unit.
If you hear other calls while using your phone:
•
Disconnect your base unit from the telephone jack, and plug in a different telephone. If you
still hear other calls, contact your local telephone company.
Common Troubleshooting Steps for Your Cordless Phone
If the handset or base unit does not seem to be responding normally, try putting the handset in its
base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset and base backup battery.
3. Wait a few minutes.
4. Connect power to the base unit.
5. Re-install the battery.
6. Wait approximately 60 seconds for the handset to re-establish its link with the base.
36
36