Forwarding Calls; Manual Call Forwarding; Automatic System Forwarding - Inter-Tel 8560 User Manual

F
ORWARDING
With the Forwarding feature, you can have calls follow you (e.g., forwarded to a cell
phone), or you can redirect calls to a voice mail or other extension.

Manual Call Forwarding

Manual call forwarding allows you to send incoming calls to another extension num-
ber. You can even forward calls to outside numbers, if your endpoint is programmed
to allow this.
To forward calls:
Press
1.
• ALL: All incoming calls are forwarded without ringing at your endpoint.
• NO ANSWER: All incoming calls are forwarded if they are not answered
before a timer expires.
• You cannot adjust this timer. Only the installer or system administrator can.
• BUSY: When your endpoint is busy, all incoming calls are forwarded with-
out ringing at your endpoint.
• NO ANSWER/BUSY: All incoming calls are forwarded if your endpoint is
busy or if you do not answer, as described above.
Do one of the following:
2.
• To forward to an outside telephone number:
–
–
• To forward to an extension number: Dial the extension number. OR, press
the
• To forward to your voice mailbox: Press the
• To forward to your message center: Press the
button.
To cancel any call forward request:
EITHER, Press
OR, Dial any one of the forwarding feature codes and then press

Automatic System Forwarding

Automatic System Forwarding allows your system administrator to route calls based
on the type of call and the status of your telephone. Although you cannot program the
path of a system forward, you can enable or disable this feature on your endpoint.
To enable or disable System Forwarding:
Dial
3 5
30
C
ALLS
and then press one of the following menu buttons:
FWD
Press the
OUTSIDE PHONE
Dial a telephone number or press the
up and select a number. (See
ries.)
menu button to look up and select a number.
IC DIRECTORY
and then press the FWD OFF menu button.
FWD
.
4
menu button.
OUTSIDE DIR
page 69 for more information on directo-
L menu button.
VOICE MAI
MESSAGE CENTER
®
Inter-Tel Model 8560/8660 User Guide
menu button to look
menu
.