Page 1 Phone Guide ic502 by Motorola® www.nextel.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, “NEXTEL only from Sprint,” and other trademarks are trade- marks of Sprint Nextel. Printed in the U.S.A.
Page 2 Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
Page 3: Table Of Contents
Your ic502 By Motorola ........
Page 4 Airplane Mode ..........81 TTY Use .
Page 5 2H. Managing Voice Records ..... . . 143 Voice Records ..........144 Section 3: Service Features .
Page 6 4B. Manufacturer’s Warranty ..... . . 202 Motorola Limited Warranty for the United States and Canada ......203 Service and Repairs .
Page 7: Welcome To Nextel From Sprint
Welcome to Nextel From Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the Nextel National Network from the same phone, simplifying your calling experience while expanding the number of persons you can connect to.
Page 8: Introduction
Introduction This Phone Guide introduces you to Sprint Nextel service and the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Page 9: Your Phone's Menu
Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 28. CALL HISTORY 1: A ALLS 2: W ALKIE ALKIE 3: M ISSED ALLS 4: I NCOMING...
Page 10: Voice Records
MESSAGING 1: S ESSAGE 2: T ESSAGING 1: Inbox 4: Drafts Folder 3: V OICEMAIL 4: S ETTINGS 1: Notification MY CONTENT 1: G AMES 1: Get New 2: R INGERS 1: Get New 3: S CREEN AVERS 1: Get New 4: A PPLICATIONS 1: Get New...
Page 11 TOOLS 1: A LARM LOCK 1: Alarm 1 4: Alarm 4 2: C ALCULATOR 3: C ALENDAR 4: SIM M ANAGER 1: Copy to Contacts 4: Help 5: P HONE PDATE 6: W ORLD LOCK SETTINGS 1: S OUNDS 1: Ringer Type 1: Call with ID 4: Voicemail 7: Alarm...
Page 12 3: Update Vision Profile 4: W ALKIE ALKIE 1: One Touch WLK-TLK 2: Talkgroup Silent 3: Talkgroup Area 5: R OAMING 1: Set Mode 2: Call Guard 3: Data Roam Guard 6: L OCATION 7: S ECURITY 1: Lock Phone 2: Change Lock Code 3: SIM PIN 4: Change SIM PIN...
Page 13 8: Text Input 1: Personal Dictionary 9: P HONE 1: My Phone Numbers 2: Word Pop-up List 3: Word Completion 2: Version 3: Advanced...
Page 14 viii...
Page 15: Section 1: Getting Started
Section 1 Getting Started...
Page 16: Setting Up Service
Setting Up Service In This Section Getting Started Setting Up Your Voicemail Account Passwords Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Nextel for assistance with your wireless service.
Page 17: Getting Started
Getting Started Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call Nextel Customer Service at 1-866-638-0455.
Page 18 encounter security messages, call Nextel Customer Service at 1-800-639-6111. Section 1A: Setting Up Service...
Page 19: Setting Up Your Voicemail
Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: From standby mode, press and hold Follow the system prompts to:...
Page 20: Account Passwords
5 for more information on your voicemail password. Data Services Password With your ic502 by Motorola®, you may elect to set up a data services password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.
Page 21: Getting Help
Getting Help Visit www.nextel.com You can go online to: Access your account information. Check your minutes used (depending on your service plan). View and pay your bill. Enroll for online billing and automatic payment. Purchase accessories. Shop for the latest phones. View other service plans and options available.
Page 22: Sprint 411
Note: This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
Page 23 Section 1A: Setting Up Service...
Page 24: Your Phone: The Basics
Your Phone: The Basics In This Section Your ic502 By Motorola Getting Started With Your Phone Finding Your Phone Number and Walkie-Talkie Number Basic Phone Features Accessories Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.
Page 25: Your Ic502 By Motorola
Your ic502 By Motorola Front View of Phone 1. Audio Connector 2. Speaker Key 3. Status Light 4. Volume Controls 5. Walkie-Talkie Button Section 1B: Your Phone: The Basics 8. Smart Key 7. Retractable Antenna 6. External Display...
Page 26 Inside View of Phone 9. Earpiece 10. Softkeys 11. WEB Key 12. TALK Key 13. Microphone Section 1B: Your Phone: The Basics 20. Display Screen 19. Keypad Sensor 18. BACK Key 17. END / Power Key 16. OK Key 15. Navigation Keys...
Page 27: Key Functions
Key Functions Audio Connector allows you to plug in an optional headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving.
Page 28 External Display shows information about incoming calls, battery strength, signal coverage, today’s date and time, and more. Retractable Antenna can be extended to optimize your phone’s performance during phone calls, Walkie-Talkie calls, and data sessions. Smart Key ends a phone call or Walkie-Talkie call, forwards an incoming call to voicemail and dismisses a Call Alert.
Page 29 call, press it to mute the ringer; press it twice to forward the call to voicemail. BACK Key deletes characters from the display screen in text entry mode. When in a menu, press the previous menu. This key also allows you to return to the previous screen during a data session.
Page 30: Getting Started With Your Phone
Getting Started With Your Phone To start using your ic502 by Motorola phone: Make sure your SIM card is in place. Charge the battery. Turn on your phone. After you’ve completed these items, you are ready to begin using your new phone.
Page 31: Inserting Your Sim Card
Inserting Your SIM Card To insert your SIM card: With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 21. With your fingers, carefully slide the SIM card in under the edge, and press it gently in place. Important: Do not touch the gold-colored areas of your SIM card.
Page 32: Removing Your Sim Card
Removing Your SIM Card Important: To avoid losing information stored in your SIM card, do not remove it from your phone unless absolutely necessary. To remove your SIM card: With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 21. With your fingernail, carefully slide the SIM card out from under the edge.
Page 33: Installing The Battery
Nextel-approved and Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola, or by calling 1-888-242-4187 to order. They’re also available – just click the Accessories link.
Page 34 Allow the battery door to pop up, and remove it from the back of your phone. Insert the top of the battery into the battery area. Be sure the gold-colored areas on the battery and on the phone are touching. Press the battery down to secure it.
Page 35: Removing The Battery
Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: Make sure the phone is powered off. Slide the release button back until the battery door unlatches. Allow the battery door to pop up, and remove it from the back of your phone.
Page 36 If the battery charge is getting too low, the phone makes a sound and displays a message. Always use a Nextel-approved or Motorola-approved charger, or vehicle power adapter to charge your battery. Using the Charger To use the charger provided with your phone: Plug the charger into an electrical outlet.
Page 37 Tip: You can also charge your phone using a Motorola-approved USB cable and a computer that supports charging through its USB port. You can only use a Motorola-approved USB cable. Battery Use and Maintenance Nextel-approved Li-Ion chargers provide optimum performance. Other chargers may not fully charge the Li-Ion battery or may yield a reduced number of lifetime charge cycles.
Page 38: Finding Your Phone Number And Walkie-Talkie Number
Finding Your Phone Number and Walkie-Talkie Number My Info lets you view your phone number, Walkie-Talkie number, and other information. To view information about your phone: Press Scroll to see your information: Mobile lists your phone number. Walkie-Talkie lists your Walkie-Talkie number. Press Options (right softkey) and select Edit.
Page 39: Basic Phone Features
Basic Phone Features Congratulations on purchasing your new ic502 by Motorola. Your phone is lightweight, durable, and easy-to-use. It offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more:...
Page 40 Your phone is equipped with a Location feature for use in connection with location-based services (page 78). Word English Text Input lets you quickly type messages with one key press per letter (page 32). Viewing Status Information Your phone shows status information on both the internal and external displays.
Page 41 indicates a Walkie-Talkie call is in progress. indicates a Talkgroup call is in progress. indicates a Group Walkie-Talkie call is in progress. indicates a Direct Talk call is in progress. indicates you have received a Call Alert. indicates a phone call is in progress. indicates you missed a phone call.
Page 42: Navigating Through Phone Menus
Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down.
Page 43 Help Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature.
Page 44: Accessories
Accessories Your phone comes with a Li-Ion battery, charger, and holster. Various accessories are available for use with your ic502 phone, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more.
Page 45: Entering Text
Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press Options (right softkey) to change the character input mode.
Page 46: Entering Characters Using Word English Text Input
Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 31.) Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.
Page 47: Entering Characters Using Multi-Tap Mode
Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: Select the Multi-Tap character input mode.
Page 48: Entering Numbers And Symbols
Characters scroll in the following order: . ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = > < # A B C 2 D E F 3 G H I 4 J K L 5...
Page 49: Section 2: Using Your Phone
Section 2 Using Your Phone...
Page 50: Making And Answering Calls
Making and Answering Direct Talk Calls Using Call Alerts Keeping Track Your ic502 by Motorola offers many different ways to connect to your family, friends, and associates. In addition to traditional wireless phone calls, you can make Walkie-Talkie calls to both individuals and groups, participate in Talkgroups, use Direct Talk, and send Call Alerts.
Page 51: Types Of Calls
Types of Calls With the Nationwide Sprint PCS Network, Nextel Walkie- Talkie, and your ic502 by Motorola, you have the following traditional wireless phone and Walkie-Talkie services available to you: Digital Wireless Phone Calls offer clear calls and many extra services, including missed call notification, three-way calling, speakerphone, and speed dialing (page 38).
Page 52: Making And Answering Phone Calls
Making and Answering Phone Calls Making Calls Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone. To make a phone call using your keypad: Make sure your phone is on and open. Enter a phone number from standby mode.
Page 53 Depending on your phone’s settings, you may also answer incoming calls by opening the phone or by pressing any number key. See “Call Answer Mode” on page 84 for more information. Your phone notifies you of incoming calls in the following ways: The phone rings or vibrates.
Page 54: Calling Emergency Numbers
Missed Phone Calls Missed phone calls are forwarded to voicemail. Calling Emergency Numbers You can place calls to 911 (dial your phone is locked or your account is restricted. During an emergency call, press Options (right softkey) to display your options. When you place an emergency call, your phone automatically enters Emergency mode.
Page 55: In-Call Options
Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location.
Page 56: Saving A Phone Number
3-Way Call lets you initiate a three-way call (see page 158). Record Recipient creates a Voice Record of the call. Phone Info. opens your Phone Info menu. Messaging opens your Messaging menu. Call History opens your Call History menu. Calendar opens your appointment Calendar. Tools opens your Tools menu.
Page 57: Dialing And Saving Phone Numbers With Pauses
To save a number from standby mode: Enter a phone number. Press Options (right softkey). Select Save and press Select As New Entry and press keypad to enter the new contact name, then press Save (left softkey). – or – Select To Existing Entry and press entry where you want to save the number and press then press Save (left softkey).
Page 58: Abbreviated Dialing
Press Options (right softkey) and select Save to save the number in your Contacts. Note: When dialing a number with a hard pause, press OK (left softkey) to send the next set of numbers. Plus (+) Code Dialing When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location.
Page 59: Dialing From Contacts
Dialing From Contacts To dial directly from a Contacts entry: Press Contacts (left softkey). Scroll to the phone number you want to call and press – or – To call another number from the entry, use the navigation keys to scroll left and right until you reach the phone number you wish to call and press Tip: To make a Walkie-Talkie call, press Contacts (left softkey),...
Page 60 For Speed Dial locations 10-99 (Two-Touch Dialing): Press the first digit. Press and hold the second digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”. For Speed Dial locations 100-900 (Three-Touch Dialing): Press the first two digits.
Page 61: Making And Answering Walkie-Talkie Calls
Making and Answering Walkie-Talkie Calls Making Walkie-Talkie Calls To make a Walkie-Talkie call: Enter the Walkie-Talkie number you want to call. (See “Dialing Walkie-Talkie Numbers” below.) Press and hold the Walkie-Talkie button on the side of your phone. Begin talking after your phone emits a chirping sound.
Page 62 Tip: When you store a Walkie-Talkie number in Contacts, it is good practice to include the whole number, including the asterisks. Using Just the Member ID If you are contacting someone sharing your network and area IDs, you only need to enter the member ID. To make a Walkie-Talkie call using only the member ID: Enter the member ID of a Walkie-Talkie number.
Page 63: Sending Contact Information
To access a Walkie-Talkie number using WLK-TLK Contacts: Press > Walkie-Talkie > WLK-TLK Contacts. Use your left and right navigation keys to select Contacts or Call History. Scroll to and highlight the Walkie-Talkie number you want to call. Answering Walkie-Talkie Calls When you receive a Walkie-Talkie call, your phone emits a chirping sound or vibrates, and the Walkie-Talkie button lights up.
Page 64 To setup Send via WLK-TLK: Press Press Options (right softkey) and then select Setup Send via W-T. Clear or select Auto Send My Info as desired by pressing Clear or select the contact information you want to send — Mobile, Home, Work, and E-mail by pressing each selection.
Page 65 Press and hold the Walkie-Talkie button to send the information. To send contact information from Contacts to a Walkie-Talkie user: Press > Contacts > Find All Names. Highlight the Contacts entry you want to send. Press Options (right softkey) and then select Send via WLK-TLK.
Page 66 Note: You can also use the All Calls and Walkie-Talkie lists in Call History to Send via WLK-TLK. Press Walkie-Talkie. Group Walkie-Talkie Calls A Group Walkie-Talkie call is made to multiple Walkie-Talkie users at the same time. You can call up to 20 persons anywhere on the Nextel National Network on their Group Walkie-Talkie compatible phones.
Page 67 To create a Group using WLK-TLK Contacts: Press > Walkie-Talkie > WLK-TLK Contacts. Use the left and right navigation keys to select Contacts or Call History. Highlight each entry you want to call and press make each selection. To make a Walkie-Talkie Group call, press and hold the Walkie-Talkie button –...
Page 68 Group Walkie-Talkie Call Details During a Group Walkie-Talkie call, you can view details about the other Group members, such as their name, Walkie-Talkie number, and their status on the call. To view call details while on a Group Walkie-Talkie call: Press Details (right softkey).
Page 69 Using Send via WLK-TLK Use Send via WLK-TLK to forward an established Group to another Walkie-Talkie user. To forward a Group using Send via WLK-TLK: Press > Contacts > Filter Names > Walkie-Talkie Group. Scroll to the Group you want to send and then press Options (left softkey).
Page 70: Making And Answering Talkgroup Calls
Making and Answering Talkgroup Calls A Talkgroup is a predetermined group of Walkie-Talkie users, created by an account administrator. They can contain up to 100 members. Difference Between Group Walkie-Talkie and Talkgroup Calls In a Group Walkie-Talkie call, you or another caller determines who can participate in the call.
Page 71: Joining A Talkgroup
Joining a Talkgroup To participate in a Talkgroup, the account administrator must first add you to the membership and then you must “join” the Talkgroup. To join a Talkgroup: Press Contacts (left softkey). Scroll to the Talkgroup you want to join. Press Join (left softkey).
Page 72: Making Talkgroup Calls
Making Talkgroup Calls To make Talkgroup calls: Press keypad. – or – Select the Talkgroup from Contacts, the All Calls and Walkie-Talkie lists in Call History, or from WLK-TLK Contacts. Press the Walkie-Talkie button and continue as if making a Walkie-Talkie call. Receiving Talkgroup Calls To answer a Talkgroup call: Answer it as you would a regular Walkie-Talkie call.
Page 73: Making And Answering Direct Talk Calls
Making and Answering Direct Talk Calls Direct Talk allows for two-way radio communication “off the network” between two or more phones equipped with this capability. This feature is very useful in areas without network coverage. You can make – Code calls – two-way radio calls conducted off the network and using open channels and codes.
Page 74 Setting Your Phone to Direct Talk Before you and another caller can use Direct Talk, both of your phones must be set to Direct Talk mode. To set your phone to Direct Talk: Press Press Select (left softkey). After a few seconds, your channel and code appear on the display screen, and Direct Talk R...
Page 75 Press your navigation key down and press Select the time interval for the reminder tone. Press Done (left softkey) Code Direct Talk Calls Your phone has 10 channels and 15 codes within each channel. Channels represent the radio frequencies on which you make and receive Direct Talk calls.
Page 76 The tone emitted from your phone when making a Direct Talk call is four beeps and sounds different from the tone heard on Walkie-Talkie calls conducted on the network. If you receive an error message, this means: There may be no parties on your channel or code. You are out of range.
Page 77 A Private Direct Talk call ends a short time after the last party releases the Walkie-Talkie button. The display screen returns to Direct Talk standby mode. Note: You do not need to set your phone to Private Only to receive Private calls. As long as you are on the same channel as your caller, you can receive Private Direct Talk calls.
Page 78 However, you cannot initiate a call when the code is set to Receive All. If you press the Walkie-Talkie button to initiate a Walkie-Talkie call and your code is set to Receive All, you receive an error message. To set the code to Receive All: In Direct Talk mode, press Options (right softkey) and then select Edit Channel/Code.
Page 79: Using Call Alerts
Using Call Alerts Sending a Call Alert lets the recipient know you want to talk to him or her on a Walkie-Talkie call. When you send a Call Alert, the recipient’s phone alerts them and displays your name or Walkie-Talkie number. Sending Call Alerts To send a Call Alert: Enter the Walkie-Talkie number you want to send the...
Page 80 Responding to a Call Alert Note: You can set a distinctive ringer for Call Alerts. See “Ringer Types” on page 71. To answer a Call Alert: Press the Walkie-Talkie button to make a Walkie-Talkie call to the sender. To clear a Call Alert, do one of the following: Press Dismiss (right softkey).
Page 81: Keeping Track
Keeping Track Your ic502 by Motorola allows you to contact your family, friends, and business associates in many different ways – phone calls, Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, and Call Alerts. Your phone tracks these communications through Call History and the Events list.
Page 82: Call Alerts
Incoming Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts If... Your phone is turned off. Your phone is in standby mode. Your phone is on a phone call. You are on a Walkie-Talkie call. Your phone is in a data session, but you are not transmitting data.
Page 83 Group Walkie-Talkie Calls Your phone does not display an incoming call notification for Group Walkie-Talkie calls. It does display the calls in the Call History. Direct Talk Because Code calls do not take place on the network, your phone does not track them. However, you do receive notification of Private calls and they are listed in Call History.
Page 84: Controlling Your Phone's Settings
Controlling Your Phone’s Settings In This Section Sound Settings Display Settings Location Settings Messaging Settings Airplane Mode TTY Use Phone Setup Options Walkie-Talkie Settings Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it.
Page 85: Sound Settings
Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages. Preprogrammed Ringers include a variety of standard ringer types and familiar music included with your phone. Vibrating Ringer alerts you to calls or messages without disturbing others.
Page 86: Adjusting The Phone's Volume Settings
Selecting Ringer Types for Messages To select a ringer type for messages: Press Select Text Message or Voicemail and press preprogrammed ringers is displayed. Use your navigation key to scroll through the available ringers. To hear a ringer, press Listen (right softkey). Press Assign (left softkey).
Page 87: Silence All
Sound Indicators Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been lost or connected. To enable or disable alert sounds: Press > Settings > Sounds > Indicators. Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press Select On or Off and press...
Page 88: Display Settings
Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting.
Page 89 Backlight The Backlight Control setting lets you select for how long the display screen is backlit. To change the backlight setting: Press > Settings > Display > Light Control > Backlight Control. Select how long the backlight should stay on. (If you choose Flip Open, the backlight stays on as long as the phone is open.) Press...
Page 90: Changing The Clock Display
Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display screen’s menu style: Press Select Grid Menu, List Menu, or Tab Menu, and then press Grid Menu shows the main menu as icons only. List Menu shows the main menu as a list of icons and names.
Page 91 Changing Other Display Settings To change additional display settings: Press > Settings > Display. Select the display option you want to change. (See below for a list of options.) Follow the prompts to make your choice. Press to save your settings. Screensaver Set Time/Date Incoming Calls...
Page 92: Location Settings
Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off hides your location from everyone except 911. Note: Turning Location on allows the network to detect your position using GPS technology, making some applications and services easier to use.
Page 93: Messaging Settings
Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive text messages without placing a voice call. (See “Using SMS Text Messaging” on page 155 for more information.) Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to...
Page 94: Managing Preset Messages
Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can also add your own preset messages to the list.
Page 95: Airplane Mode
Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving phone calls, Walkie-Talkie calls, or using data services is prohibited.
Page 96: Tty Use
TTY Use A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
Page 97 WARNING 911 Emergency Calling Nextel recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS) and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
Page 98: Phone Setup Options
Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your designated shortcuts. Note: You also can assign the One-Touch Walkie-Talkie option to the Walkie-Talkie button from this menu.
Page 99: Calling Options
Any Key allows an incoming call to be answered by pressing any key. Auto automatically picks up incoming calls when connected to an optional hands-free car kit. Remember, your phone answers calls in Auto-Answer mode even if you are not present. Open allows an incoming call to be answered by opening the phone.
Page 100: Display Language
Display Language You can choose to display your phone’s menus in English or in Spanish. To assign a language for the phone’s display: Press Select English or Español and press Section 2B: Controlling Your Phone’s Settings > Settings > Others > Language.
Page 101: Walkie-Talkie Settings
Walkie-Talkie Settings Your phone offers you ways to manage your Walkie-Talkie calls. You may want to consider these options. One Touch Walkie-Talkie lets you quickly access frequently used functions with a press of the Walkie-Talkie button. Talkgroup Silent controls whether you hear active Talkgroup calls.
Page 102 Silencing Talkgroup Calls When you join a Talkgroup, you hear all the conversations among the different members. To mute the chatter, enable the Talkgroup Silent setting. To set how your phone deals with Talkgroup calls: Press > On or Off. Setting Your Talkgroup Area To set your Talkgroup area: Press...
Page 103: Setting Your Phone's Security
Setting Your Phone’s Security In This Section Accessing Your Security Menu SIM Card Security Using Your Phone’s Lock Feature Limiting Use of Your Phone Erasing Data Resetting Your Phone Security Features for Data Services By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
Page 104: Accessing Your Security Menu
Accessing Your Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Press Enter your four-digit lock code. Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or phone number.
Page 105: Sim Card Security
SIM Card Security Important: Except for making emergency calls, your phone does not function without the SIM card. You can use your SIM card to store Contacts entries. When you first create an entry, it is stored in your phone. You can use your phone’s SIM Manager to copy the entry to your SIM card.
Page 106 Entering the PIN To enter your PIN: Turn on your phone. When the SIM PIN screen appears, enter your SIM PIN. Press OK (left softkey). Important: If you enter your PIN incorrectly three times, your SIM card is blocked. See “Unblocking the PIN” on page 93. Changing the PIN Note: SIM PIN must be turned on in order to access this feature.
Page 107 Unblocking the PIN If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Service to get a PIN Unblock Code (PUK). Follow their instructions for unblocking your SIM PIN Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced.
Page 108: Using Your Phone's Lock Feature
Using Your Phone’s Lock Feature Locking Your Phone Locking your phone secures it from unauthorized access. However, you can still receive incoming calls or make calls to 911, Nextel Customer Service, or special numbers. To lock your phone: Press Enter your lock code. (The Security menu is displayed.) Select Lock Phone.
Page 109: Using Special Numbers
Calling In Lock Mode You can place calls to 911, Nextel Customer Service, and to your special numbers when in lock mode. To place an outgoing call in lock mode: To call an emergency number, special number, or Nextel Customer Service, enter the phone number and press Using Special Numbers Special numbers are important numbers that you have designated as being “always available.”...
Page 110: Limiting Use Of Your Phone
Limiting Use of Your Phone Limiting use of your phone protects specific parts of your phone from unauthorized use. You determine what is off- limits to other users. For example, you can set limitations before you loan your phone to someone, then turn the limitations off when you get your phone back.
Page 111: Limiting Outgoing Calls
Limiting Data Services Access To limit your Web access: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use > Lock Vision. Choose one of the following options and press Unlock clears all limitations. Lock asks users to enter your lock code whenever they select Web or try to launch the browser.
Page 112: Limiting Incoming Calls
Limiting Incoming Calls To limit incoming calls: Press Enter your lock code. (The Security menu is displayed.) Select Limit Use > Restrict Incoming Calls. Choose one of the following options and press All stops all incoming calls. None allows all calls. Except Contacts allows incoming calls only from people in the Contacts list.
Page 113: Erasing Data
Erasing Data You can use your phone’s Security menu to erase all entries in your Contacts or all items you have downloaded to your phone. To erase all downloads or Contacts entries: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Erase My Content or Erase Contacts.
Page 114: Security Features For Data Services
Security Features for Data Services Net Guard The Net Guard option prompts you each time you connect to data services. When you access the browser, a screen is displayed with two choices: Connect to data services once. (You will be prompted again the next time you sign in.) Always Auto-Connect to data services from now on without being prompted.
Page 115: Controlling Your Roaming Experience
Using Data Roam Guard Roaming is the ability to make or receive phone calls when you’re off the Nationwide Sprint PCS Network. Your new ic502 by Motorola works anywhere on the Nationwide Sprint PCS Network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
Page 116: Understanding Roaming
Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Nationwide Sprint PCS Network. Any time you are roaming, the phone displays the roaming icon ( ). Tip: Remember, when you are using your phone off the Nationwide Sprint PCS Network, always dial numbers using 11 digits (1 + area code + number).
Page 117 messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: Dial 1 + area code + your phone number. When you hear your voicemail greeting, press Enter your passcode at the prompt and follow the voice prompts.
Page 118: Setting Your Phone's Roam Mode
Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: Press To select an option, highlight it and press...
Page 119: Using Call Guard
Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint PCS Network: the on screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
Page 120: Using Data Roam Guard
Using Data Roam Guard Data Roam Guard makes it easy to manage roaming charges incurred when accessing the Web through data services. Whenever you are outside the Nationwide Sprint PCS Network, Data Roam Guard alerts you to this and asks you whether you want to continue using the Web.
Page 121: Managing Call History
Managing Call History In This Section Viewing Call History Phone Call History Options Walkie-Talkie Call History Options Erasing Call History Call History keeps track of incoming and outgoing phone calls, missed phone calls, Walkie-Talkie calls, and Call Alerts. This section guides you through accessing and making the most of your Call History.
Page 122: Viewing Call History
Viewing Call History Call History makes returning phone and Walkie-Talkie calls, and responding to Call Alerts fast and easy. It lists the last 20 numbers (or Contacts entries) of phone calls you have made, received or missed. Call History also lists Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, Call Alerts, and Private Direct Talk calls.
Page 123 To view Call History entries for phone calls: Press > Call History. Select All Calls, Missed Calls, Incoming Calls, or Outgoing Calls. Your phone calls are displayed in reverse chronological order. To view additional details about a call, press If the caller is listed in your Contacts, your phone displays the name, number and time/date when the call occurred.
Page 124 Note: The Walkie-Talkie list contains outgoing, incoming, and missed Walkie-Talkie calls as well as sent and received Call Alerts. You cannot view Walkie-Talkie calls or Call Alerts on the Missed Calls, Incoming Calls, or Outgoing Calls lists. These only contain phone calls. To view Walkie-Talkie calls on the All Calls list: Press reverse chronological order, with Walkie-Talkie calls and...
Page 125: Phone Call History Options
Phone Call History Options This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts). By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: Send Message to send a text message to the number.
Page 126: Saving A Phone Number From Call History
Saving a Phone Number From Call History Your phone can store up to 900 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, a Walkie-Talkie number, an email address, and a Web address. (For more information, see “Using Contacts”...
Page 127: Prepending A Phone Number From Call History
Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Select a Call History entry and press Options (right softkey).
Page 128: Walkie-Talkie Call History Options
Walkie-Talkie Call History Options After viewing a Walkie-Talkie call in the All Calls or Walkie- Talkie lists, you can select from the following options: View Contact to view the Contacts entry of the caller. This option only appears when the caller is listed in Contacts. Save to save information from a Walkie-Talkie call.
Page 129 Saving Walkie-Talkie Information From Call History To save Walkie-Talkie information from Call History: Press > Call History > All Calls or Walkie-Talkie Calls. Scroll through the calls listed, highlight the Walkie-Talkie call you want to save to Contacts, and then press Options (right softkey). Select Save and press Select Add New Entry to create a new Contacts entry –...
Page 130: Erasing Call History
Erasing Call History You can erase individual Call History lists or all of them at one time. To erase Call History: Press Select the list you want to erase. If you are certain you want to erase the list, press Yes (left softkey).
Page 131: Using Contacts
Using Contacts In This Section About Contacts Finding Contacts Entries Creating a Contacts Entry Contacts Entries for Walkie-Talkie Groups and Talkgroups Managing Your Contacts Using Your SIM Manager Dialing Nextel Services Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
Page 132: About Contacts
About Contacts Your phone can store up to 900 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, a Walkie-Talkie number, an email address, and a Web address. The total capacity (numbers and electronic addresses) is 900, meaning that if each Contacts entry has only one number or electronic address, you have space for 900 Contacts entries.
Page 133 A picture — You can assign a picture to display whenever you receive a call from the Contacts entry. A date — You can assign a special date to a Contacts entry. Your phone reminds you of the date when it occurs. Important: Entries for Group Walkie-Talkie and Talkgroups contain different information.
Page 134: Finding Contacts Entries
Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category and Type, and by email address. Follow the steps outlined below to find entries in your Contacts. Finding Names To find Contacts entries by name: Press Scroll through the entries using your navigation key and highlight the one you want.
Page 135 To display the entry details, select Options (right softkey), highlight View Contact, and then press — or — To dial the phone number assigned to a speed dial number, press Filtering Entries To filter Contacts entries by Category or Type: Press >...
Page 136: Creating A Contacts Entry
Creating a Contacts Entry To add a new Contacts entry: Press Highlight Contact and press Enter the Contacts name and press To enter a Walkie-Talkie number, highlight Walkie-Talkie, enter the number, and press To enter a phone number, highlight Number 1, enter the number, and press Assign Mobile, Home, Work, or Pager to the number and press...
Page 137: Assigning Speed Dial Numbers
Assign Mobile, Home, Work, or Pager to the number and press Press Save (left softkey). Assigning Speed Dial Numbers Default speed dial numbers are assigned when you add a new Contacts entry and when you add a new phone number to an existing entry.
Page 138: Assigning An Email Address Or Web Address
To assign a ringer or picture to an entry: Display a Contacts entry. (See “Finding Contacts Entries” on page 120.) Press Options (right softkey), select Edit, and press Use your navigation key to scroll right to the tab with the Add Picture and Assign Ringer options. Scroll down to Add Picture or Assign Ringer and press Use your navigation key to scroll through the available files.
Page 139: Assigning A Date
Assigning a Date You can assign date to a Contacts entry and be reminded of it when it occurs. This is an easy way to remember birthdays or another important date associated with a Contacts entry. To assign a date to an entry: Display a Contacts entry.
Page 140 Highlight each entry you want to include in the Distribution List and press check mark appears next to each selected member. Press Done (left softkey) to save the membership. Press Save (left softkey) to save the entry. Editing a Contacts Entry or Distribution List To edit a Contacts entry or Distribution List: Display a Contacts entry or Distribution List.
Page 141: Contacts Entries For Walkie-Talkie Groups And Talkgroups
Contacts Entries for Walkie-Talkie Groups and Talkgroups Because Group Walkie-Talkie and Talkgroup calls communicate with more than one person, you create their Contacts entries differently. Creating Group Walkie-Talkie Entries You create a Group Walkie-Talkie entry by giving it a name and assigning it members that have Group Walkie-Talkie compatible phones.
Page 142 To add a member to an existing Group: Press Scroll to the Group you want to add members to and press Options (right softkey). Select Edit > Edit Members. Highlight each member you want to add and press after each selection. A checkmark appears next to each selected member.
Page 143 Editing Walkie-Talkie Group Entries You can edit the name, Category, or membership of a Group entry. To edit Group entries: Press > Contacts > Filter Names > Walkie-Talkie Group. Scroll to the Group you want to edit. Press Options (right softkey), select Edit, and press Highlight the part of the entry you wish to edit and make your changes.
Page 144: Managing Your Contacts
Managing Your Contacts Organize your Contacts entries by assigning them to Categories. Your phone has some already defined – General, Family, Friends, and Work. You can also create your own. To view your Categories: Press To create your own custom Category: Press Enter the name of the new Category.
Page 145: Erasing All Contacts
Erasing All Contacts To erase all the Contacts entries stored in your phone: Press > Contacts > Manage Contacts > Delete All Contacts. Select Yes (left softkey). Viewing Memory Status To view how much memory you currently have available for new entries: Press >...
Page 146: Using Your Sim Manager
Using Your SIM Manager When you create a new entry in Contacts, that information is stored in your phone, not on your SIM card. If you decide to save it on your SIM card, you must use the SIM Manager to copy it there.
Page 147 Note: To delete all the entries from the SIM Card, after selecting Options , choose Select > Select All. Copying Contacts Entries – Phone to SIM Card To copy entries from your phone to your SIM card: Press > Contacts > SIM Manager > Copy to SIM. Highlight the entries you want to copy and press after each selection.
Page 148 While Copying... While attempting to copy information with your SIM Manager, you may encounter circumstances that prevent you from completing the task. Usually, your phone displays a message explaining what happened and screen prompts showing what to do next. When you copy a Contacts entry from your phone to your SIM card, the entry may not copy completely.
Page 149: Dialing Nextel Services
Dialing Nextel Services Your Contacts contain entries for various Nextel services. To dial a service from your Contacts: Press > Contacts > Services. Select Customer Solutions, Dir. Assistance, Account Info., Sprint Operator, or Voice Command. Press to place the call. To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Solutions –...
Page 150: Using The Phone's Calendar And Tools
Using the Phone’s Calendar and Tools In This Section Using Your Phone’s Calendar Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your appointments, schedules, and commitments.
Page 151: Using Your Phone's Calendar
Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: Press > Tools > Calendar. Using your navigation key, highlight the day to which you would like to add an event.
Page 152: Event Alerts
Scroll to a ringer and press Press Save (left softkey) to save the event. Tip: To change your default event ringer type, from the standby screen, press and select a ringer. Event Alerts There are several ways your phone alerts you to scheduled events: By playing the assigned ringer type.
Page 153: Changing To Weekly View
Changing to Weekly View To go to the Weekly Calendar view: Press > Tools > Calendar. Press Options (right softkey). Select Weekly. Going to Today’s Date To go to today’s date: Press > Tools > Calendar. Press Options (right softkey). Select Go To Today.
Page 154: Erasing All Events
Erasing Old Events To delete events scheduled before a specific time and date: Press Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year. Erasing All Events To delete all scheduled events: Press Select Yes (left softkey) or No (right softkey).
Page 155: Using Your Phone's Tools
Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press >...
Page 156: Using The Calculator
Tip: To change your default alarm ringer type from the standby screen press select a ringer. Using the Calculator Your phone comes with a built-in calculator. To use the calculator: Press Enter numbers using your keypad. Press the navigation key to enter operators (+ ÷ - ×) as indicated in the display.
Page 157: Managing Voice Records
Sec tion 2H Managing Voice Records In This Section Voice Records Your phone’s Voice Records feature allows you to make recordings right on your phone. This section includes easy-to-follow instructions on managing Voice Records. Section 2H: Managing Voice Records...
Page 158: Voice Records
Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items. Recording Voice Records To create a new Voice Record: Press Press Record (left softkey) and begin recording after the prompt. To end the recording, press Stop (left softkey). If you want to review the recording, press Yes (left softkey).
Page 159: Playing Voice Records
Playing Voice Records To play the Voice Records you have recorded: Press > Voice Records. Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to a recording. Tip: To make finding Voice Records easier, select Sort By ( Name , Date , Size , or Type ).
Page 160 Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer, or delete a Voice Record: Press Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to the recording you want to work with.
Page 161: Section 3: Service Features
Section 3 Service Features...
Page 162: Service Features: The Basics
Service Features: The Basics In This Section Using Voicemail Using SMS Text Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Voice Command Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your service.
Page 163: Using Voicemail
Using Voicemail Setting Up Your Voicemail All unanswered phone calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you want to set up your voicemail and personal greeting as soon as your phone is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail”...
Page 164: Retrieving Your Voicemail Messages
Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail, do one of the following: With the phone closed, press With the phone open, press Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone.
Page 165: Voicemail Options
Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.
Page 166 Callback Return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail: Press Voicemail-to-Voicemail Message You can record and send a voicemail message to other voicemail system users. To record and send a voicemail message: From the main voicemail menu, press message.
Page 167: Clearing The Message Icon
Voicemail-to-Voicemail Receipt Request You can request confirmation that your voicemail message has been listened to when you send, forward, or reply to other voicemail system users. To mark your message receipt requested: After you have recorded a message, press you are satisfied with the message you recorded. Press to mark receipt requested.
Page 168: Voicemail Menu Key
Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure. Listen Send Personal Options Settings Skip passcode Autoplay Message Date & Time On/Off Change Passcode Group Distribution List Numeric Paging to a Wireless Phone...
Page 169: Using Sms Text Messaging
Using SMS Text Messaging With SMS Text Messaging, you can send instant text messages from your phone to other messaging-ready phones – and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy.
Page 170: Accessing Sms Text Messages
Review your message and press Send (left softkey). Accessing SMS Text Messages After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing Messaging >...
Page 171: Using Caller Id
Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: * 6 7...
Page 172: Making A Three-Way Call
Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, press Options (right softkey), select 3-Way Call, and press Enter the second number you wish to call and press...
Page 173: Using Call Forwarding
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: * 7 2 Press Enter the area code and phone number to which your...
Page 174: Voice Command
Voice Command Voice Command allows you to: Store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. Avoid having to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving. Call anyone in your address book —...
Page 175: Making A Call With Voice Command
Use an Existing Address Book. Automatically merge address books from desktop software applications with Sprint Sync Services for no additional charge. Simply click on the “Click to synchronize” button within your Voice Command personal address book at Use Voice Recordings. Simply dial name.”...
Page 176 For more helpful hints on Voice Command, including a list of recognized commands and an interactive tutorial, visit www.talk.sprintpcs.com Accessing Information Using Voice Command To access information using Voice Command: Press Say “Call the Web” and choose from a listing of information categories like news, weather, and sports.
Page 177: Data Services
Data Services In This Section Data Services Applications Getting Started Downloading Premium Services Content Exploring the Web Data Services FAQs Data services offers easy and amazing features you will really use. These features – including messaging, games, applications, downloadable ringers and screen savers, and portable Web access –...
Page 178: Data Services Applications
Data Services Applications Here is a brief list of the applications available through your phone. For more information, please visit www.nextel.com Games – Play exciting games with full-color graphics, sound, and vibration. Choose from over hundreds of games to play anytime.
Page 179: Getting Started
Getting Started With your phone and Nextel service from Sprint, you are ready to start enjoying the advantages of data services. This section helps you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Page 180: Connection Status And Indicators
If you have activated Net Guard, you are prompted to confirm the connection. See “Net Guard” on page 100 for more information. If you had a previous data connection, the last page you visited is displayed when you start your browser. Though the browser is open, you are not currently in an active data session—that is, no data is being sent or received.
Page 181 To use softkeys: Press the button directly below the softkey you want to use. (If an additional pop-up menu appears when you press the softkey button, select the menu items using your keypad [if they’re numbered] or by highlighting the option and pressing Scrolling As with other parts of your phone's menu, you'll have to scroll...
Page 182 Going Back To go back one page: Press Note: when you are entering text. Going Home To return to the home page from any other Web page: Press and hold — or — Highlight Sprint Home and press Go (left softkey). Section 3B: Data Services on your phone.
Page 183: Downloading Premium Services Content
Downloading Premium Services Content With data services and your new phone, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below.
Page 184 entering “goo” returns “Good Ol’ Boy,” “The Good, the Bad, and the Ugly,” and “Goofy - Club.”) Downloading an Item Once you’ve selected an item you wish to download, highlight it and press a summary page for the item including its title, the vendor, the download detail, the file size, the cost, licensing information and Terms of Use.
Page 185 Using My Content Manager Whether you purchase your Premium Services content from your phone or from your online account management page at , all of your purchases are stored in My Content www.nextel.com Manager and may be downloaded to your phone from there. My Content Manager is a storage area on the Nationwide Sprint PCS Network that is assigned specifically to your account.
Page 186 Select an option to continue: Select Use/Run/View to assign the downloaded item (or to launch, in the case of a game or application). Your Sprint data session ends and you are redirected to the appropriate phone menu screen. Select Set as to assign a ringer or screen saver to a phone function.
Page 187: Exploring The Web
Exploring the Web With Web access on your phone, you can browse full-color graphic versions of your favorite Web sites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the Nationwide Sprint PCS Network.
Page 188 Forward. Returns you to a previously viewed page (after having used Mark this Page. Allows you to bookmark the current site. (See “Creating a Bookmark” on page 175.) View Bookmarks. Allows you to access bookmarked sites and manage your bookmarks. Search.
Page 189 Cookies. Deletes the “cookies” that Web sites have stored in browser memory. Title Tag. Allows you to display each site’s title information (when this is turned On). Send Referrer. Allows you to send referrer information to sites you visit (when this is turned On).
Page 190 Accessing a Bookmark To access a bookmark: Press the right softkey to open the browser menu. Select View Bookmarks. Scroll to highlight the bookmark you’d like to access and press corresponding to the bookmark you wish to access). Deleting a Bookmark To delete a bookmark: Press the right softkey to open the browser menu.
Page 191 Reloading a Web Page To reload (refresh) a Web page: Press the right softkey to open the browser menu. Select Refresh this page. (The browser reloads the current Web page.) Restarting the Web Browser If the Web browser appears to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser.
Page 192: Data Services Faqs
Data Services FAQs How will I know when my phone is ready for data services? Your user name (for example, ) will be bsmith001@sprint.com displayed when you access > Settings > Phone Info > My Phone Numbers. How do I sign in for the first time? You are automatically signed in to access data services when you turn on your phone.
Page 193 Can I sign out of data services? You can sign out without turning off your phone; however, you will not be able to browse the Web or use other data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services.
Page 194 Section 3B: Data Services...
Page 195: Section 4: Safety And Warranty Information
Section 4 Safety and Warranty Information...
Page 196: Important Safety Information
Important Safety Information In This Section General Precautions Safety and General Information Hearing Aid Compatibility With Mobile Phones Battery Tips Specific Absorption Rate Data Owner’s Record Phone Guide Proprietary Notice Information From the World Health Organization Product Registration Export Law Assurances Wireless: The New Recyclable Smart Practices While Driving Declaration of Conformity...
Page 197: General Precautions
General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended, and over your shoulder. Try not to hold, bend, or twist the phone’s antenna. Don’t use the phone if the antenna is damaged. Speak directly into the mouthpiece.
Page 198: Safety And General Information
Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
Page 199 If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your...
Page 200: Implantable Medical Devices
Pull off the road and park before making or answering a call if driving conditions so require. Responsible driving practices can be found in the “Smart Practices While Driving” section at the end of this guide and/or at the Motorola Web site: www.motorola.com/callsmart. Section 4A: Important Safety Information...
Page 201: Operational Warnings
If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.
Page 202: Choking Hazards
Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol 032374o 032376o 032375o Li Ion BATT 032378o Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children.
Page 203: Caution About High Volume Usage
Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing- lights feature (if available) on your mobile device.
Page 204: Hearing Aid Compatibility With Mobile Phones
Not all phones have been rated for compatibility with hearing aids. Phones that have been rated have a label with the rating(s) located on the box, and at www.motorola.com/iden. These ratings are not guarantees of compatibility. Results will vary depending on the user's hearing aid and individual type and degree of hearing loss.
Page 205 30 days of purchase. With the Sprint 30-day Risk- Free Guarantee, you may return the phone within 30 days of purchase for a full refund. More information about hearing aid compatibility may be found at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov, and www.hearingloss.org/learn/cellphonetech.asp Section 4A: Important Safety Information...
Page 206: Battery Tips
Battery Tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge.
Page 207: Specific Absorption Rate Data
Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Page 208: Information From The World Health Organization
Source: WHO Fact Sheet 193 Further information: http://www.who.int./peh-emf 1. The SAR information reported to the FCC includes the FCC- accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. Section 4A: Important Safety Information...
Page 209: Product Registration
Online Product Registration: http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S.
Page 210: Export Law Assurances
Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations.
Page 211: California Perchlorate Label
California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material - special handling may apply. See .”...
Page 212: Smart Practices While Driving
If you choose to use your mobile device while driving, remember the following tips: Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
Page 213 Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies. Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.
Page 214: Declaration Of Conformity
Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: ic502 Model Number: H90XAH9JR7AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section...
Page 215 Per FCC Rule Part 15.21, changes or modifications not expressly approved by Motorola could void the user's authority to operate this product. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the...
Page 216: Manufacturer's Warranty
Manufacturer’s Warranty In This Section Motorola Limited Warranty for the United States and Canada Service and Repairs Your phone has been designed to provide you with reliable, worry- free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this...
Page 217: Motorola Limited Warranty
(excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola- branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and...
Page 218 (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Page 219: Who Is Covered
Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers;...
Page 220: What Will Motorola Do
What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
Page 221: What Other Limitations Are There
Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including...
Page 222: Service And Repairs
Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5580 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Page 223: Index
Index Abbreviated Dialing 44 Accessories 30 Charger 30 Holster 30 Li-Ion Battery 30 Airplane Mode 81 Alarm Clock 141 Auto-Answer Mode 85 Backlight 75 Battery 19–23 Capacity 19 Care 23 Charging 21 Installing 19 Removing 21 Tips 192 Bookmarks Accessing 176 Creating 175 Deleting 176 Browser Menu 173...
Page 224 Contacts 117–135 Adding a Phone Number Adding an Entry 122 Categories 130 Creating An Entry 122 Date 125 Distribution Lists 125 Editing an Entry 126 Email Address 121, 124 Entry Consists Of 118 Erasing 99, 131 Filtering 121 Finding Entries 120 Finding Names 120 Importing from SIM Card Memory Status 131...
Page 225 Navigating 28 Selecting 28 Style 76 Messaging Displaying Pop-up Messages 79 Setting Alerts 79 My Content Manager 171 Erasing 99 Nextel Customer Service 7 Phone Antenna 15 Basic Features 25 Front View 11 Inside View 12 Key Functions 13 Limiting Use 96 On and Off 23 Resetting 99 Setting Up 16...
Page 226 Setting Up 2 Sprint 411 8 Voicemail 5 www.nextel.com 7 Set Time/Date 77 Silence All 73 SIM Card Copying 133 Importing Contacts 133 Inserting 17 Locating 16 PIN 91 Removing 18 Security 91 SIM Manager 132 SMS Text Messaging 155 Composing 155 Preset Messages 156 Special Numbers 95...

Motorola ic502 Phone Manual

Welcome to Nextel from Sprint

Introduction

Your Phone's Menu

Section 1: Getting Started

Setting up Service

Your Phone: the Basics

Section 2: Using Your Phone

Making and Answering Calls

Controlling Your Phone's Settings

Setting Your Phone's Security

Controlling Your Roaming Experience

Managing Call History

Using Contacts

2G. Using the Phone's Calendar and Tools

Managing Voice Records

Section 3: Service Features

Service Features: the Basics

Data Services

Section 4: Safety and Warranty Information

Important Safety Information

Manufacturer's Warranty

Index

Quick Links

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Summary of Contents for Motorola ic502