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Motorola IDEN LM 3000E Getting Started

Iden advanced feature mobile
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iDEN
LM 3000E
Getting Started
68P81084C17-0

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Summary of Contents for Motorola IDEN LM 3000E

  • Page 1 iDEN LM 3000E Getting Started 68P81084C17-0...

  • Page 2: General Features

    Welcome Congratulations on your purchase of the iDEN Advanced Feature Mobile (LM3000E) by Motorola. This manual explains all the features that are avail- able on your mobile. The Advanced Features Mobile lets you make and receive person-to-person or group radio calls, send and receive alphanumeric Status Messages, and ini- tiate Emergency Group Calls.
  • Page 3 iDEN Advanced Feature Mobile...
  • Page 4 1. On/Off/Volume Control Knob— Used to turn the unit on and off and adjust the volume levels. 2. Status Indicators—Solid or blinking lights indicate different conditions your unit may be in. 3. Mode Indicators— Indicator shows which mode you are currently using. 4.
  • Page 5 The Display The two-line display provides information to operate your mobile unit. There are different modes your unit can be in: Group, Private, Alert, Status, or Emergency. These are your Radio Operation modes. Each mode has a “home” or default screen. To help you become familiar with the display oper- ation, shown below is the “home”...
  • Page 6 Turning On/Off Your Mobile Unit Press the Power/Volume knob (located on the, left front of the unit) to turn the mobile on and off. To prevent unauthorized use, your unit will automatically lock when turned on using the power knob (using the ignition switch will not automatically lock your unit).

  • Page 7: Adjusting The Speaker Volume

    Adjusting the Speaker Volume Turn the Power/Volume knob clockwise to increase or counter-clockwise to decrease the speaker volume. You can also adjust the speaker and keypad volumes through the Feature Menu. Refer to the “Feature Menu” section for instructions on adjusting these volumes.

  • Page 8: Basic Operation

    Radio Operations This section explains: • Basic Operation • Group Call • Private Conversation • Call Alert • Emergency Call • Status Message • Horn and Lights Basic Operation To make a radio call: 1. Select the appropriate mode. 2. Hold the microphone in front of your mouth and press the PTT. Listen for the tone that lets you know it’s okay to talk.

  • Page 9: Group Call

    Group Call A Group Call consists of a service area and a talkgroup. Service areas are geographic areas of coverage for your radio. Your specific service areas are defined by your service provider. A talkgroup is an organization of radio users who communicate with each other.
  • Page 10 Service Area Selection When making outgoing Group Calls, you may choose from three different service area selec- tions: • Local Area • Targeted Area • Wide Area. In each case, you are speaking with members of the talkgroup (shown on line 2 of the dis- play) who are in that service area.
  • Page 11 Targeted Area A Targeted Area Group Call allows you to communicate with talkgroup members in a specific service area and your local cell. A Targeted Area can be selected by: Direct Entry or Memory Scroll. • Direct Entry Allows you to use the keypad to input service area IDs. (Example: Select area ID #12 using the keypad.
  • Page 12 • Memory Scroll Allows you to use the When programmed, names appear in place of service area IDs. (Example: Select “MIDWAY,” which is second in your service area list. Area 6 is your current Local Area. Talkgroup 7 is your selected talk- group.) 1.
  • Page 13 Wide Area A Wide Area Group Call allows you to talk with talkgroup members in all service areas and your dispatcher. (Example: Select Wide Area. Area 6 is your current Local Area. Talkgroup 7 is your selected talkgroup.) 1. Press 2.
  • Page 14 Talkgroup Selection A talkgroup is an organization of radio users who communicate with each other. Your unit is equipped with a pre-programmed list of talkgroups. You can add, edit, or erase talkgroups. You can also assign names (aliases) to them. (See the “Feature Menu” section for programming information.) A talkgroup can be selected by: Direct Entry or Memory Scroll.
  • Page 15 • Memory Scroll Allows you to use the groups. When programmed, names appear in place of talkgroup IDs. (Example: Select “PAINTERS,” which is eighth in the list. Talkgroup 7 is your selected talkgroup and is seventh in the list.) 1. Press 2.

  • Page 16: Private Conversation

    Private Conversation™ A Private Conversation is a radio call between two individuals. No other radios can hear the conversation. A Private Conversation is placed by select- ing the radio ID for the person you want to call. Your unit is equipped with a pre-programmed list of radio IDs.
  • Page 17 • Memory Scroll Allows you to use the IDs. When programmed, names appear in place of radio IDs. (Example: Call Mark who is the 13th entry in your radio ID list. Jane is 12th.) 1. Press 2. Press 3. Press PTT. keys to scroll through memory for radio When you enter the mode, the last sent or...
  • Page 18 Receiving a Private Conversation Call Two alert tones signal that you have received a Private Conversation call. In addition, the following message appears on the display, indicating the person calling you. (Example: Mark is Private calling you.) You will immediately begin hearing the voice of the person calling. To respond to the call, wait until the caller is finished speaking.

  • Page 19: Call Alert

    Call Alert™ You can initiate a Call Alert from any mode. An alert tone notifies the target- ed person that you want to get in touch with them. A Call Alert is placed by selecting the radio ID for the person you want to alert. A radio ID can be selected by: Direct Entry or Memory Scroll.
  • Page 20 If the targeted unit is out-of-range, busy, or turned off, an alert tone is heard and an error message is displayed. Refer to the “Safety and General Infor- mation” section for a description of all error messages. • Memory Scroll To send a Call Alert using Memory Scroll, use the same procedure described in the “Pri- vate Conversation”...

  • Page 21: Emergency Group Call

    Emergency Group Call An Emergency Group Call allows a user to have priority access to his talk- group members and provide them visual and audible indications of an emer- gency condition. The Emergency call can be placed from any mode. Placing an Emergency Group Call Press and hold the Emergency Key.
  • Page 22 You can place an Emergency Group Call to either the currently selected talkgroup or to the pre-programmed emergency talkgroup, depending on how your radio is programmed. • Currently Selected Talkgroup The currently selected talkgroup will be selected when you press the Emergency key.
  • Page 23 Cancelling an Emergency Group Call by Initiator Press and hold the Emergency key until the unit generates an Emergency Call Cancel tone. This tone indicates the cancellation has occurred. The display will return to the non-emergency Group Call state. Other Methods for Cancelling an Emergency Group Call An emergency call will be cancelled if no talkgroup activity occurs for 30 seconds.
  • Page 24 Receiving an Emergency Group Call When an emergency call is initiated, other members of the talkgroup will be notified of an emergency condition. The receiving unit will hear an Emergency Receive tone, and the receiver’s display will change to indicate the condition.
  • Page 25 Receiver Operations During an Emergency Call Other members of the Emergency Group Call talkgroup can leave the emer- gency call and change modes while involved in the call. While listening to the emergency call, the receiving unit will not receive Call Alert, Status Message, Private Conversation, or other group calls for the duration of the emergency call.

  • Page 26: Status Message

    Status Message Status Message lets you send a pre-defined message to the dispatcher or to another user’s ID. Up to 10 pre-defined alphanumeric Status Messages are available such as “AT LUNCH” or ”EN ROUTE”. You can also send any numeric Status Message from 1-255. A Status Mes- sage can be sent by selecting both the Status Message and target ID (alias) of the person who is to receive the Status Message.
  • Page 27 Selecting a Status Message Once you are in Status Mode, you can select a Status Message by Direct Entry or by using Memory Scroll. • Direct Entry Direct Entry allows you to use the keypad to select the message you want to send.
  • Page 28 • Selecting a Status Message Using Memory Scroll Once you are in Status Mode, you can select Status Messages by scrolling through the 10 named (aliased) Status Messages you have pro- grammed by using the < > 1. Press > until you find the message you want.
  • Page 29 Selecting a Target Selecting a Target Once you have selected a Once you have selected a Status Message, you can select a target by Direct Status Message, you can Entry or Memory Scroll. select a target by Direct Entry or Memory Scroll. •...
  • Page 30 • Memory Scroll You can select a target by scrolling through radio IDs or aliases by using keys. 1. Press the until you find the person to whom you want to send the message. 2. Press 3. Press PTT. The display shows the message that has been sent.
  • Page 31 Sending a Status Message • Successful After selecting both a Status Message and desired target ID, press the PTT to send the message. Four high pitched tones will be heard to indicate transmission. The display will update to indicate the message was success- fully delivered to the target radio.
  • Page 32 • Unsuccessful If the targeted unit is busy, out-of-range or turned off, an alert tone is heard and an error message is displayed. Target Not Available is an example of an error message that you could receive. Target Not Available indi- cates that the unit you are sending the message to is either...
  • Page 33 Exiting the Status Mode Press the , Privat, or Alert key to exit the Status Message screen. Receiving a Status Message The unit will receive a message along with alert tones. To silence the recurring alert tones only, press any key (except PTT, Aler S ts...
  • Page 34 Horn and Lights Turning on the Horn and Lights feature causes your vehicle’s horn and lights to come on and flash each time you receive a Private Call, Status Message, or Call Alert. Note: This feature requires additional hardware. Press to turn this feature on or off.
  • Page 35 Feature Menu The Feature Menu allows you to review, select, and program additional radio features. The table below provides a description of the features available in the Feature Menu. • The Feature Menu can be accessed by pressing the of the radio. You can then select features by scrolling using the To exit the Feature Menu, press Feature Menu Table Feature Name...
  • Page 36 Feature Name and Description Display Dimmer Allows you to set the brightness of the radio display (bright for day, dim for night). There are four settings. Press to select. Then press to change setting. Manual Lock Locking your unit prevents unauthorized use and disables incoming and outgoing calls.
  • Page 37 Feature Name and Description Radio ID List Programming Allows you to add, edit, and erase the pre-programmed list of radio IDs for making Private Conversations and sending Call Alerts and Status Messages. Each radio ID can be up to five digits long and can be given an 11-character name (alias).
  • Page 38 Feature Name and Description Speaker Volume Volume is displayed as a bar graph. Seven bars indicate maximum volume. Use the On/Off Power/Volume knob on the front of the radio to adjust the volume. Note: If the Speaker Volume Set Tone is set to OFF, you will not hear the speaker volume adjustment tones.
  • Page 39 Feature Name and Description Changing Your Passcode The passcode is initially set to ØØØØ. This feature allows you to personalize your passcode to any four digits you select. Passcode entry is required to unlock the unit, as well as to access other security features.
  • Page 40 Feature Name and Description Changing the Service Key Designed to reduce fraud, the Service Key is a 32-character authentication code that, once generated, must be given to your service provider. CAUTION Changing the Service Key disables ser- vice of your unit until you notify the ser- vice provider of the new Service Key.
  • Page 41 Feature Menu Examples • List Programming Adding an Entry (Example: Add Al to your Radio ID list.) 1. Press 2. Press until you get to the Radio ID List Program. 3. Press 4. Press 5. Press assign Radio ID 1. You can program your Area, Group, Radio ID,...
  • Page 42 Press Press Press 9. Press three times . 10. Press to add AL to your Private Radio List. Wait three seconds 11. Press to exit List Programming. To select a letter: 1st press = 1st letter; 2nd press = 2nd letter; 3rd press = 3rd letter.
  • Page 43 12. Press to exit Menu Mode or any mode key.
  • Page 44 • Editing an Entry (Example: Change the Radio ID #1 from Al to Joe.) 1. Press 2. Press until you get to the Radio ID List Program display. 3. Press 4. Press to go to the Edit Screen. 5. Press...
  • Page 45 Press Press Enter Joe and press aaaa. Wait 3 seconds. Press when you have finished the editing . At this point, the name can be changed using the procedure described in “Adding an Entry” above. A confirmation message is dis- played for a moment.
  • Page 46 • Erasing an Entry (Example: Erase Joe, the first entry in your Radio ID List.) Press Press until you get to the Radio ID List Program Dis- play. Press Press once twice. Press Press Press to cancel the operation.
  • Page 47 Press Joe is erased and the display returns to the Erase Entry display. Press when you have finished the erase function. Press to exit Fea- ture Menu Mode.
  • Page 48 • Changing Passcode 1. Press and use the key to get to the Change Passcode dis play. Press Enter the old code. Enter the new code. Re-enter the new code. Wait 3 seconds. If you are set- ting the pass- code for the first time, the old code is...
  • Page 49 • NAM Selection (Example: Select your second NAM.) Press and use the xxxxkey to get to the NAM display. Press Press Press The current- ly selected NAM is displayed. At this point, your unit begins a system registration routine onto the NAM #2 system.

  • Page 50: Handset Operation

    Handset Operation Adding a Handset to your mobile will give you increased functionality such as Phone Operations and Message Mail. See the Handset Manual (LM2000) to learn all the basic features of the Handset. When the handset is used with the Advanced Feature Mobile, all functionality is routed to the handset.
  • Page 51 PTT - ID The PTT - ID displays the ID or alias of the user currently transmitting in a group call.
  • Page 52 Emergency Group Call An Emergency Group Call allows a user to have priority access to his talk- group members and provide them visual and audible indications of an emer- gency condition. The Emergency call can be placed from any mode (private, group, phone).
  • Page 53 You can place an Emergency Group Call to either the currently selected talkgroup or to the pre-programmed emergency talkgroup. • Currently Selected Talkgroup The currently selected talkgroup will be selected when you press the Emergency key. • Pre-Programmed Emergency Talk- group Your organization may have pro-...
  • Page 54 Cancelling an Emergency Group Call by Initiator Press the Emergency key until the unit generates an Emergency Call Cancel tone. This tone indicates the cancellation has occurred. The display will return to the non-emergency state. Other Methods for Cancelling an Emergency Group Call An emergency call will be cancelled if no talkgroup activity occurs for 30 seconds.
  • Page 55 Receiving an Emergency Group Call When an emergency call is initiated, other members of the talkgroup will be notified of an emergency condition. The receiving unit will hear an Emergency Receive tone, and the receiver’s display will change to indicate the condition.
  • Page 56 Receiver Operations During an Emergency Call Other members of the Emergency Group Call talkgroup can leave the emer- gency call and change modes (phone, group, private) while involved in the call. While listening to the emergency call, the receiving unit will not receive phone, Call Alert, Message Mail, Status Message, Private Conversation, or other group calls for the duration of the emergency call.
  • Page 57 Status Message Status Message lets you send a pre-defined message to the dispatcher or to another user’s ID. Up to 10 pre-defined alphanumeric Status Messages are available such as “AT LUNCH” or ”EN ROUTE”. You can also send any numeric Status Message from 1-255. A Status Mes- sage can be sent by selecting both the Status Message and target ID (alias) of the person who is to receive the Status Message.
  • Page 58 Selecting a Status Message You can select a Status Message by Direct Entry or by using Memory Scroll. • Direct Entry Direct Entry allows you to use the keypad to select the message you want to send. Enter any number from 1-255 to select a Status Message. The number can correspond to one of 10 pre-programmed alphanumeric status messages or any other numeric Status Message within the range of 1-255.
  • Page 59 • Selecting a Status Message Using Memory Scroll You can select Status Messages by scrolling through the 10 named (aliased) Status Messages you have programmed by using the < > keys. 1. Press > until you find the message you want. In this case we scrolled to the Status Message,...
  • Page 60 Selecting a Target You can select a target by Direct Entry, Memory Scroll, or Alpha Search. • Direct Entry 1. Enter the numeric radio ID of the person to whom you are sending the message. 2. Press OK. 3. Press PTT to send the message to the selected ID.
  • Page 61 • Memory Scroll You can select a target by scrolling through radio IDs or aliases by using the < > keys. 1. Press the > key until you find the person to whom you want to send the message. 2. Press OK. 3.
  • Page 62 • Alpha Search You can select a radio ID by entering the first letter of the name (alias). If no name is stored under a letter, the unit will automatically search for- ward, alphabetically, until the next name is found. 1.
  • Page 63 3. Use either the < > keys to scroll to the name (alias) who is to receive the Status Mes- sage. 4. Press PTT.
  • Page 64 Sending a Status Message • Successful After selecting both a Status Message and desired target ID, press the PTT to send the message. Four high pitched tones will be heard to indicate transmission. The display will update to indicate the message was success- fully delivered to the target radio.
  • Page 65 • Unsuccessful If the targeted unit is busy, out-of-range or turned off, an alert tone is heard and an error message is displayed. Target Not Available is an example of an error message that you could receive. Target Not Available indi- cates that the unit you are sending the message to is either...
  • Page 66 Exiting the Status Mode Press the PHONE, GROUP, or PRVT key to exit the Status Message screen. Pressing the EXIT option key from the Status Message screen will also allow you to exit the status mode. Receiving a Status Message The unit will receive a message along with alert tones.
  • Page 67 10 status messages, each up to 11 charac- ters long. For further information on ID List Programming and an example of Phone List Programming, refer to the List Programming section of the Motorola Digital Communicator Handset User’s Guide.

  • Page 68: Safety And General Information

    Safety and General Information Features Benefits Automatic Scroll Allows you to quickly scroll through your lists. Call Alert Ensures that you never miss important radio calls. This feature also provides radio call screening and easy call-back. Digital Technology Assures you of crystal clear sound, less static, fewer dropped calls, and improved security.
  • Page 69 IMPORTANT GENERAL SAFETY INFORMATION READ THIS INFORMATION BEFORE USING YOUR iDEN ADVANCED FEATURE MOBILE. • Efficient Mobile Operation For the safe and efficient operation of your mobile, observe these guide- lines. Your mobile is a radio transmitter and receiver. When it is ON, it receives, and also sends out, radio frequency (RF) energy.
  • Page 70 • Antenna Care and Replacement Do not use the mobile with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Replace a dam- aged antenna immediately. Use only the supplied or approved antenna. Unauthorized antennas, modifications, or attachments could damage the mobile and may violate FCC regulations.
  • Page 71 • Children Do not allow children to play with your mobile. It is not a toy. Children could hurt themselves or others. Children also could damage the mobile, or make calls that increase your service bills. • Blasting Areas To avoid interfering with blasting operations, turn your unit OFF when in a “blasting area”...
  • Page 72 Cleaning Instructions Clean the external surfaces with a damp cloth, using a mild solution of dish- washing detergent and water. Some household cleaners may contain chemi- cals which could seriously damage the unit. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the mobile unit.
  • Page 73 Error Message Table Below is a list of the messages that may be displayed while operating your mobile unit. Before contacting your service provider, note the message and the state at which it appeared. Error Message Message Description The entered number is not valid. The targeted unit of your call is either busy, out-of-range, or turned off.
  • Page 74 This service has been restricted by your service provider or it has not been purchased. This feature is not available on the current network. The system is experiencing heavy traffic. Please try again later. This service cannot be enabled because an incom- patible service has already been turned on.
  • Page 76 Index Adjusting Volumes...6 Alarm, Theft ...36 Alert, Call...1, 3, 18, 19, 68 Alert Tones . 7, 8, 15, 17, 18, ,19, 20, 22, 23, 30, 31, 32, 38, 53, 55, 56, 65, 66, 67 Aliases (Names) ...21 Alpha Characters, Entering ...43 Alpha Search ...63, 64 Alphanumeric Keypad...2, 3 Antenna, Installing the ...71...
  • Page 77 Time-Out Timer ...8 Tones ... 7, 8, 15, 17, 18, ,19, 20, 22, 23, 30, 31, 32, 38, 53, 55, 56, 65, 66, 67 , Motorola, Private Conversation, and Call Alert are trademarks of Motorola, Inc. Turning On/Off Your Mobile Unit...5 Volume Controls ...6...

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