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Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press * # m 1.
2 At your Nextel Customer Care representative's
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
your SIM card.
The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
Note: In some cases, Contacts and Groups may
not be accessible if you move your SIM
card to another phone. Contacts and
Groups created with your i836 phone are
not readable by an older iDEN SIM-based
phone.
If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
• Information stored in Memo
• Images in My Pictures
• 3 most recent GPS Enabled locations
SIM Card Security
15
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