Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage.
Battery Use & Safety
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
• Don't disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
• Don't let the mobile device or battery come in contact with water.* Water
can get into the mobile device's circuits, leading to corrosion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
• Don't allow the battery to touch metal objects. If metal objects, such as
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
• Don't place your mobile device or battery near a heat source.* Excessive
heat can damage the mobile device or the battery. High temperatures can cause
the battery to swell, leak, or malfunction. Therefore:
• Don't dry a wet or damp battery with an appliance or heat source, such as
a hair dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the battery or mobile device.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and
safeguards. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a "Motorola Original" hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a "Motorola Original"
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Important: Motorola's warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not
only important for safety, it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the Web:
• www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Notes for charging your product's battery:
• When charging your battery, keep it near room temperature. Never expose
batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.