Part Of The Image Is Cut Off; Printing Takes Place On The Wrong Side Of The Paper; A Cover Or Insert Is Not Printed On The Specified Paper; The Connected Usb Device Cannot Be Used - Sharp MX-C382SC Operation Manual

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Problem
Part of the image is
cut off.
Printing takes place
on the wrong side of
the paper.
A cover or insert is not
printed on the
specified paper.
PROBLEMS RELATED TO PERIPHERAL DEVICES
Problem
The connected USB
device cannot be
used.
The connected USB
memory cannot be
used.
Point to check
Has the correct paper size been set?
Was the original placed in the correct
position?
Is the paper loaded with the print side
facing in the correct direction?
Has the paper type been set correctly?
Point to check
Is the USB device compatible with the
machine?
Is the connected USB device
recognized correctly?
Is the format of the USB memory
FAT32?
Are you using a USB memory with a
capacity of more than 32 GB?
If you are using a special size, be sure to specify the
paper size.
If the size of paper loaded in a tray was changed, be
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
If you are using the document glass, be sure to
place the original in the left centre of the document
glass.
1. BEFORE USING THE MACHINE
THE ORIGINAL ON THE DOCUMENT
(page 1-39)
Check that the paper is loaded so that printing takes
place on the correct side.
• Trays 1 to 4:
Load the paper with the front side facing up*.
• Bypass tray:
Load the paper with the front side facing down*.
* When the paper type is "Pre-Punched", "Pre-Printed"
or "Letter Head", load the paper in the opposite way.
(Except when "Disabling of Duplex" is enabled in the
system settings (administrator). For the current setting,
check with your administrator.)
Set the correct paper type for the tray that contains
the paper specified for the cover or insert.
If the paper type set for the cover or insert is not the
same as the paper type set for the tray, paper will be fed
from a different tray. System Settings > "Paper Tray
Settings" > "Tray Settings"
Ask your dealer if the device is compatible with the
machine.
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
Check the USB memory device format.
If the format of the USB memory is other than FAT32,
use your computer to change the format to FAT32.
Use a 32 GB or less USB memory.
8-49
TROUBLESHOOTING
Solution
"PLACING
GLASS"
Solution
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