Using System Diagnostics; Dell Online Diagnostics; Dell Embedded System Diagnostics; When To Use The Embedded System Diagnostics - Dell PowerEdge M830 Owner's Manual

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.

Dell Online Diagnostics

Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run
diagnostic tests on the systems in a production environment, and helps you ensure maximum uptime of
your systems. Online Diagnostics allows you to run diagnostic tests on chassis and storage components
such as hard drives, physical memory, and network interface cards (NICs). You can use the graphical user
interface (GUI) or the command line interface (CLI) to run diagnostic tests on the hardware that Online
Diagnostics discovers on your system. For information about using diagnostics, see the Dell Online
PowerEdge Diagnostics User's Guide under Software → Serviceability Tools, at dell.com/support/
manuals.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices
allowing you to:
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

If a major component or device in the system does not operate properly, running the embedded system
diagnostics may indicate component failure.
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