Transferring A Call - Panasonic KX-UTG 300B User Manual

Transferring a Call

There are two types of transfers – a warm transfer (attended) and a blind transfer (unattended). A warm
transfer occurs when you speak to the party you are transferring the call to before you transfer the call
to them. With a blind transfer you do not speak to the receiving party before transferring the call to
them.
Warm Transferring
1. While on a call, press the TRANSFER button on the bottom-right of the phone. The party you
were speaking with is put on hold, and you will hear a dial tone.
2. Dial the phone number or extension of the party you want to transfer the call to, and then press
the Send softkey at the bottom of the screen. Wait for the other party to answer so you can
speak to them before transferring the call.
NOTE: If you dial the full 10-digit number of the party you want to call, the Panasonic KX-UTG
300B will automatically start dialing so pressing the Send softkey is not necessary. To cancel the
transfer and return to the first party, press the Cancel softkey at the bottom of the screen, and
then press the Resume softkey to resume the call with the first party (Figure 5-15).
3. When the other party is ready to accept the call, press the TRANSFER button again. The first
party, which was on hold, is transferred to the second party.
Figure 5-15: Cancel Transfer
43 | P a g e
© Nextiva, All Rights Reserved