Motorola STB DCX3200 User Manual page 55

7 TROUBLESHOOTING
Problem
There are
black bars on
all four sides
of the picture
Colors do not
appear
correctly
Possible Solution
This may occur on a 4:3 TV if the 4:3 OVERRIDE
setting is OFF. To set 4:3 SD programming to fill
the screen, depending on the capabilities of the
TV, set 4:3 OVERRIDE to 480i or 480p.
This may occur on a 16:9 TV if the active video for
an SD broadcast is in letterbox format. To
confirm, wait for a commercial or look for a
graphic, such as a network logo. If the
commercial fills the screen from top to bottom, or
the graphic appears below the active video, the
program is being letterboxed by the broadcaster.
You can minimize this by activating the zoom
feature on the TV.
A broadcaster may include black bars on either
side of a wide screen broadcast. This is called a
"hybrid" aspect ratio and results in a black border
surrounding the video on a 4:3 TV. Because this is
part of the broadcast, the DCX3200 cannot
correct the video. You may be able to minimize
the border using the zoom feature on the TV.
Be sure to match up each signal to the same
YPbPr connection on the TV, otherwise the colors
will not appear correctly on your TV.
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