Before Calling For Service - Kenmore 796.6927 Series Use & Care Manual

BEFORE CALLING FOR SERVICE (cont.)
Steam Features Not Working
Check if...
Steam is not generated and no error code is displayed
Garments are still wrinkled at the end of the
STEAM REFRESH cycle.
There are no creases in garments after the STEAM
REFRESH cycle is used.
Water drips from the door during steam cycles.
Drum does not turn during steam cycles.
Cannot see steam vapor at the beginning of
cycle.
Steam is released at different stages of the cycle
for each option.
TROUBLESHOOTING GUIDE
Then...
Check for condensation on the inside of the door during
steam portion of the cycle. Steam is not directly visible. This
is normal.
Check steam feeder drawer:
(1) Make sure steam feeder is filled with water up to the
filter screen.
(2) Make sure steam feeder is seated properly and drawer
is fully closed.
(3) Turn the dryer off, then turn back on and restart the
steam cycle.
DO NOT USE DISTILLED WATER - The water level
sensors in the steam generator will not work.
Steam feeder pump not working - call for service.
Load only 1 to 5 garments (or a single bulky item).
Do not mix fabric types.
STEAM REFRESH is most effective on 70/30 cotton/poly
blends.
Do not use on 100% cotton items.
This cycle is designed to remove wrinkles. If creases are
desired after STEAM REFRESH, the garments will need to
be ironed.
Steam is invisible. However, under some conditions, the
condensed fog may be seen, or condensation will form on
the inside of the door glass.
The drum is turned off so that the steam vapor remains in
the drum. The drum will turn for only a few seconds once a
minute.
Steam is released at different stages of the cycle for each
option. Steam cannot be seen, but condensation may form
on the inside of the door when steam is being generated.
Some odors are difficult to remove. Fabrics containing
certain difficult odors or very strong odors may not refresh
well and should be washed or dry cleaned instead.
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