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Maintenance; Troubleshooting - Kenmore 405.74229310 Use & Care Manual

2.2 cu. ft. 1200 watts
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Maintenance
Troubleshooting
Check
your
problem
by using the chart
below
and try the solutions
for each
problem.
If the
microwave
oven still
does not work
properly,
contact
the following
number
for customer
assistance:
1-800-842-1289.
TROUBLE
POSSIBLECAUSE
POSSIBLEREMEDY
a. Plug into the outlet.
Oven
will
not start
b. Close
the door
and try
again.
c. Check
instructions.
Arcing
or sparking
Unevenly
cooked
foods
a. Use
microwave-safe
cookwa
re only.
b. Do not operate
with
oven
empty.
c. Clean
cavity
with
wet towel.
a. Use
microwave-safe
cookwa
re only.
b. Completely
defrost
food.
c. Use correct
cooking
time,
power
level.
d. Turn or stir food.
Overcooked
foods
Use correct cooking time,
power level.
Undercooked
foods
a. Electrical
cord
for oven
is
not plugged
in.
b. Door
is open.
c.
Wrong
operation
is set.
a. Materials
to be avoided
in
microwave
oven were
used.
b. The oven is operated
when
empty.
c. Spilled
food
remains
in the
cavity.
a. Materials
to be avoided
in
microwave
oven were
used.
b. Food
is not defrosted
completely.
c. Cooking
time,
power
level
is not suitable.
d. Food
is not turned
or stirred.
Cooking
time,
power
level
is
not suitable.
a. Materials
to be avoided
in
microwave
oven were
used.
b. Food
is not defrosted
completely.
c. Oven
ventilation
ports
are
restricted.
d. Cooking
time,
power
level
is
not suitable.
a. Materials
to be avoided
in
microwave
oven were
used.
b. Cooking
time,
power
level
is
not suitable.
c.
Food
is not turned
or stirred.
a. Cover
or lid on food
not
vented.
b. Door
opened
before
sensor-
detected
cooking
time
appears
in display.
Improper
defrosting
Sensor cooked foods
not properly
cooked
a. Use
microwave-safe
cookwa
re only.
b. Completely
defrost
food.
c. Check
to see that oven
venti-
lation
ports
are
not restricted.
d. Use correct
cooking
time,
power
level.
a. Use microwave-safe
cookwa
re only.
b. Use correct
cooking
time,
power
level.
c. Turn or stir food.
a. Cover
or lid over
food
must
contain
vent
hole for escaping
steam.
b. Do not open
door
to stir or
turn food
before
sensor-
detected
cooking
time
appears
in display.
EN-16

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405.74223310