After-Sales Service And Application Service - Bosch Indego Original Instructions Manual

Problem Possible Cause
No charging proce- Charging pins corroded
dure possible
Possible internal fault
Garden product una- Perimeter wire not correctly aligned
ble to dock
Perimeter wire close to a source of interfer-
ence
The LED on docking The perimeter wire is broken, too long or too
station flashes short
The LED on the dock- Mains plug of power supply not plugged in
ing station does not (properly)
light up
Possible faults with the socket outlet or mains
cable
Power supply or docking station fault
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
If the machine is requested to be sent to the service centre,
the Indego robotic lawnmower, power supply and docking
station must always be sent together.
Additionally be aware of your product's software version (see
"Menu > Settings > System Options > Info").
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0 44) 7360109 3
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Bosch Power Tools
Corrective Action
Clean the charging pins
Contact your Bosch Service Centre
Check perimeter wire and align it
Leave adequate distance between your perimeter wire
and source of interference (approx. 1 m)
Check perimeter wire is not broken and is between 20
and 450 meters in length. Then switch off and on power
supply.
Insert mains plug (fully) into the socket outlet
Have the mains voltage supply checked by an authorized
electrician
Have the power supply or docking station checked by
your Bosch Service Centre
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
English | 45
F 016 L81 115 | (7.10.14)