Pitney Bowes Relay 3000 User Manual page 103

Troubleshooting and Error Messages • 7
Issue
SHEETS
Poor Sheet Feed
Feeder not selected
to feed.
Sheet feeder
side guides set
incorrectly.
Sheets loaded
incorrectly.
Multiple Sheets Feed when One Sheet is Expected
Manual feed mode is
selected.
Sheets loaded
incorrectly.
Address in Wrong Position in Envelope Window
Address bearing
sheets incorrectly
loaded.
Folds incorrectly set.
Poor Folding
A fold is almost
corresponding with
a perforation on the
sheet, causing a box
fold or third fold.
SV63138 Rev. A
Possible Solutions
Check job setup.
Set guides to sheet width and back off 1/4 turn.
Make sure to fan stack before loading.
Check job setup and manual feed lever position.
Make sure to fan stack before loading.
Load sheets so that the address appears through
the envelope window.
Check job setup.
Adjust the fold sizes slightly to avoid this
situation.
7-5