Vehicle Identification - Renault Lodgy Driver's Handbook Manual

6.4.3.1 Precise location of the breakdown:
landmarks, etc.

6.4.3.2 Vehicle identification:

glass.) stated in the Warranty and Maintenance Sheet, vehicle registration number, engine type.
6.4.3.3 Telephone number
6.4.4 On receiving the call from the Customer, and depending on the circumstances,
Renault Assistance shall arrange and cover the costs of the services defined
below:
6.4.4.1 The Customer will not be liable to pay any costs in advance, excluding any costs for connecting
journeys and, taking into account current regulations, any towing costs in the event that the vehicle is
towed on a motorway or similar highway. In this case, the Customer must advise Renault Assistance
as soon as they exit the motorway or similar highway.
6.5 WARNING:
Renault Assistance will not be liable for any costs accrued by the Customer without prior written
consent from Renault.
6.6 Roadside repair:
possible. If the vehicle cannot be repaired at the roadside and the vehicle must be towed, the driver and their
passengers, as defined in the "Eligible parties" section, will be eligible for the following services:
6.6.1 Towing:
The vehicle will be towed to the nearest RENAULT authorized workshop, or failing that, to the
nearest garage where the repair can be carried out.
6.6.2 Cab Assistance:
passengers will be provided with one free cab ride, only up to 50 Kms., from the breakdown location, to facilitate
them to continue their onward journey. Cost of travel beyond 50 Kms., from the breakdown location, and for any
other expenses incurred by the Customer, shall be paid by the Customer and RIPL shall not be responsible or
liable for it.
identification number (refer to sticker located on rear left side door quarter
on which the Customer can be reached.
Where possible, Renault Assistance shall repair the vehicle at the roadside as soon as
If customer vehicle is recovered to a dealer by Renault Assistance, the driver and
road and number, motorway and milepost, visible