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v Secure upload: http://www.ibm.com/de/support/ecurep/
send_http.html#secure
v Secure upload with the system serial number: https://www.ecurep.ibm.com/
app/upload_hw
Creating a personalized support web page
You can create a personalized support web page by identifying Lenovo products
that are of interest to you.
To create a personalized support web page, go to http://www.ibm.com/support/
mynotifications. From this personalized page, you can subscribe to weekly email
notifications about new technical documents, search for information and
downloads, and access various administrative services.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your Lenovo products.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services or see http://www.ibm.com/planetwide for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
IBM is Lenovo's preferred service provider for the System x, Flex System and
NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To
locate a reseller authorized by Lenovo to provide warranty service, go to
http://www.ibm.com/partnerworld and click Business Partner Locator. For IBM
support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Taiwan product service
Use this information to contact IBM Taiwan product service.
IBM Taiwan product service contact information:
Appendix B. Getting help
71
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