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Troubleshooting guide
Symptom
Washer does not
• Electrical power cord may not be
start
plugged in or connection may be
loose.
• House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
• Water supply tap is not turned on.
Washer will not
• Check that the door is firmly shut.
spin
Door does not
open
Wash cycle time
delayed
Fabric softener
Too much softener may cause an
overflow
overflow.
Softeners
dispensed
too early
Dry problem
• Does not dry
Possible Cause
Solution
Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace
fuse. Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may take a
few moments before the washer
begins to spin. The door must be
locked before spin can be achieved.
Add 1 or 2 similar items to help
balance the load. Rearrange load to
allow proper spinning.
Once machine has started, the door
cannot be opened for safety
reasons. Check if the "Door Lock"
icon is illuminated. You can safely
open the door after the "Door Lock"
icon turns off.
The washing time may vary by the
amount of laundry, water
pressure, water temperature and
other usage conditions.
If an imbalance is detected or if the
suds removing programme is on, the
wash time shall be increased.
Follow softener guidelines to ensure
appropriate amount is used.
Do not exceed the maximum fill line
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
Do not overload.
Check that the washer is draining
properly to extract adequate water
from the load.
Clothes load is too small to tumble
property. Add a few towels.
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