Printing Is Not Possible Or Stops During A Job; The Original Size Is Not Automatically Selected Or The Wrong Size Is Selected; The Displayed Bypass Tray Paper Size Is Not Correct - Sharp MX-2301N Operation Manual

Problem
The operation panel
cannot be used.
Printing is not
possible or stops
during a job.
The original size is not
automatically selected
or the wrong size is
selected.
The displayed bypass
tray paper size is not
correct.
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Point to check
Does the message "Call for service.
Code:xx-xx*." appear in the touch
panel?
*Letters and numbers appear in xx-xx.
Is a tray out of paper?
Is the machine out of toner?
Has a paper misfeed occurred?
Is the output tray full?
Is the toner collection container full?
In the Paper Tray Settings of the system
settings, are restrictions placed on the
trays that can be used in each mode
(copy, print, fax, Internet fax, and
document filing)?
Is the original curled or folded?
Did you place an original smaller than
A5 (5-1/2" x 8-1/2") size?
Is the bypass tray extension pulled out?
Make sure that the LINE indicator is not lit and that the
DATA indicator is not blinking or lit and then switch off
the [POWER] key (
Wait at least 10 seconds and then switch the main
power switch and the [POWER] key (
that order.
If the message still appears after switching the
[POWER] key (
several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine,
unplug the power plug, and contact your dealer or
nearest authorised service representative. (When
contacting your dealer or nearest authorised service
representative, inform them of the displayed error code.)
Add paper as instructed by the message in the touch panel.
When toner runs low, a message will appear to inform
you that the toner cartridge must be replaced. To
replace the toner cartridge, see "MAINTENANCE"
(page 1-43) in "1. BEFORE USING THE MACHINE".
Remove the misfeed as instructed by the message in
the touch panel.
☞
REMOVING MISFEEDS
When the output tray becomes full, a detector activates
and stops printing.
Remove the output from the tray and resume printing.
Replace the toner collection container as instructed by
the message in the touch panel.
☞
1. BEFORE USING THE MACHINE
"MAINTENANCE" (page 1-43)
Check the Paper Tray Settings and see if checkmarks
appear in the checkboxes of each mode (Feeding
Approved Job). Functions without a checkmark cannot
be used for printing using that tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" >
The correct original size cannot be detected if the
original is curled or folded. Straighten the original.
Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot
be detected. Enter the original size manually.
When scanning a small original on the document glass,
it is convenient to place a blank sheet of paper on top of
the original which is the same size (A4 (8-1/2" x 11"), B5
(8-1/2" x 11"R), etc.) as the paper that you wish to use
for printing.
When loading paper in the bypass tray, be sure to pull
out the extension to enable the paper size to be
detected correctly.
8-33
TROUBLESHOOTING
Solution
) and the main power switch.
) back on in
) and main power switch off and on
(page 8-2)
(Each mode)
Contents