Epson SC-P9000 Series User Manual page 140

SC-P9000 Series/SC-P7000 Series/SC-P8000 Series/SC-P6000 Series User's Guide
Messages
Paper Size Error
Loaded paper is not supported
size.
Paper Sensor Error
Loaded paper or print out has a
problem.
Refer to manual for details.
F/W Install Error
Firmware update failed.
Restart the printer.
Command Error
Check driver settings.
Reel Unit Error
Check Auto Take-up Reel Unit and
restart printer.
Reel Unit Error
Connect Auto Take-up Reel Unit
cable and restart printer.
Reel Unit Disconnected
Auto Take-up reel unit is
disconnetcted. Do you continue?
Problem Solver
What to do
The loaded paper width is not supported. Press the Z button and remove the paper.
Paper for use in the printer must be at least 254 mm wide. Use paper that is at least 254 mm
wide.
Should this message be displayed with paper of a width that can be used in the printer,
you may be able to print if you select Off for Paper Size Check in the Printer Setup menu.
"Printer Setup" on page 120
U
Press the W button to clear the error from the control panel.
If this error is displayed when performing automatic head alignment, check the following
items.
❏
Does the paper support auto head alignment?
Head alignment is not available with transparent or colored media, tracing paper,
paper not supported by the auto head alignment function, or paper that is 1.0 mm or
more thick.
"Notes on Head Alignment" on page 130
U
❏
Are outside light sources interfering with the process?
If the printer is exposed to direct sunlight or another light source that causes optical
interference, shade the printer from these sources.
❏
Are the default values selected for Platen Gap?
Restore the item to its default value.
❏
Are some print head nozzles clogged?
Perform head cleaning.
"Cleaning the print head" on page 126
U
If this error is displayed in circumstances other than those listed above, check that the
printer supports the current paper.
"Supported Media" on page 159
U
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Update the firmware again.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
Press the W button and select Job Cancel to stop printing. Confirm that the printer driver
you are using supports this printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
After reconnecting the cable connecting the auto take-up reel unit to the printer, turn the
printer off and then on again.
U The Setup Guide supplied with the optional auto take-up reel unit.
The auto take-up reel unit is not connected. After reconnecting the cable connecting the
auto take-up reel unit to the printer, select No to turn the printer off. Turn the printer again
after a short pause.
U The Setup Guide supplied with the optional auto take-up reel unit.
To continue printing without using the auto take-up reel unit, select Yes.
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