Related Manuals for Magma PCI Expansion System P13RR-TEL
Summary of Contents for Magma PCI Expansion System P13RR-TEL
- Page 1 PCI Expansion System User's Manual 13 Slot PCI to PCI Expansion With Surveillance Pro 2 Remote Monitoring and SNMP Capability Model: P13RR-TEL...
- Page 2 Mobility Electronics, Inc. Limitation of Liability Information presented by Mobility in this manual is believed to be accurate and reliable.
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Page 3: Table Of Contents
T a b l e o f C o n t e n t s PREFACE ... I Advisories ... i Safety Instructions...ii When Working Inside a Computer ...ii Protecting Against Electrostatic Discharge ...iii CHAPTER 1 INTRODUCTION ... 1 General Specifications ... 1 Pre-Installation Information ... - Page 4 M A G M A Administration Name and Password Setup ... 23 From Email Address... 23 Finalizing Surveillance Pro 2 Configuration ... 24 Removing Faults From Surveillance Pro 2 ... 24 CHAPTER 6 CHASSIS MAINTENANCE... 25 “Hot-Swappable” Power Supply ... 25 Replacing a Fan ...
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Page 5: Preface
Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, Mobility Electronics, Inc. does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator. -
Page 6: Safety Instructions
M A G M A Safety Instructions Always use caution when servicing any electrical component. Before handling the MAGMA PCI Expansion chassis, read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories” section for advisory conventions used in this manual, including the distinction between Dangers, Warnings, Cautions, and Notes. -
Page 7: Protecting Against Electrostatic Discharge
In addition, take note of these safety guidelines when appropriate: ♦ To help avoid possible damage to systems boards, wait five seconds after turning off the computer before removing a component, removing a system board, or disconnecting a peripheral device from the computer. ♦... - Page 8 M A G M A ♦ When transporting a sensitive component, first place it in an anti-static container or packaging. ♦ Handle all sensitive components at an ESD workstation. If possible, use anti-static floor pads and workbench pads. ♦ Handle components and boards with care. Don’t touch the components or contacts on a board.
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Page 9: Chapter 1 Introduction
Chapter 1 General Specifications The MAGMA P13RR-TEL is a rugged COTS (Commercial-Off-The- Shelf) 13 Slot PCI to PCI Expansion System designed specifically for industrial telephony and military-grade configurations requiring remote monitoring capability. In addition, this expansion was designed to meet MIL-STD 461E. -
Page 10: Parts List
M A G M A Parts List The following parts are provided: 13 Slot PCI to PCI Expansion Chassis PCI Expansion Cable (1-meter or 1.5-meter) PCI Host Interface Card Long card retainers Short card retainers U.S. Standard 115V power cord User’s Manual Software CD-ROM The MAGMA PCI expansion cable uses a 68-pin connector;... -
Page 11: Install 3 Rd Party Pci Cards
Discharge” in the Preface. If your MAGMA expansion chassis was not purchased directly from Mobility Electronics, Inc., you must check to ensure that it doesn’t contain any pre-installed PCI cards. Check the rear side of the chassis to see if any PCI cards are visible in the slots. -
Page 12: Before You Begin
M A G M A Before you Begin The 400W redundant power supply is auto-switching. These means that it will automatically switch to match whatever source power you are using. Since all products ship with a US Standard 115V power cord, you will need to use a power cord adapter for non-US Standard 115V power sources. -
Page 13: Attach Pci Expansion And Power Cable
Attach PCI Expansion and Power Cable Carefully position the MAGMA expansion chassis so that the supplied PCI expansion cable will conveniently reach from the connector of the PCI host card to the connector on the back of the PCI expansion. The standard size cable that ships with the P13RR-TEL is 1 meter long. -
Page 14: Recheck The Installation
M A G M A Recheck the Installation Check your installation before powering up the MAGMA expansion chassis for the first time. Although the power supply has an over voltage protection device built into it, it may not "trip" in time to fully protect a device that has been improperly connected, or whose power cable has been damaged. -
Page 15: Shutting Down
MAC Start Up MAC computers will boot up without any visible indicators that the Expansion System is connected. Go to Shutting Down: DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY! It can cause a system lockup and loss of any unsaved data. When shutting your system down, it is recommended that you first shut down the computer correctly, and then power down the MAGMA expansion chassis to avoid ‘computer lock-up’... -
Page 16: Chapter 3 Verify Installation
M A G M A CHAPTER 3 Verify Installation Windows 2000 and XP To verify a successful installation on Windows XP or 2000, find the ‘My Computer’ icon Right-click and select ‘Manage’ Highlight ‘Device Manager’ Click on the View Menu and select View Devices by Connection Open ACPI (BIOS) Open PCI Bus... -
Page 17: Mac Os X
M A G M A If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have a small yellow in front of it. Proceed to Chapter 7 Troubleshooting for help with Windows installation problems. - Page 18 M A G M A Any PCI Cards you install in the expansion chassis will appear behind the pci-bridge device. Mac OS 10.2.x Mac OS 10.3.x & 10.4.x If any of these devices are not displayed as shown above, you should shut down your system (computer first, then the expansion chassis) and reconnect the cables and the PCI expansion host card to ensure that you have a solid connection.
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Page 19: Rd Party Pci Cards
Chapter 4 This chapter provides information on how to install 3 into your MAGMA expansion chassis. More details on the installation of individual cards are provided by the card’s manufacturer. This chapter is provided as a simple guide to help you install your PCI cards in the chassis. -
Page 20: Pci Expansion Interface Card
M A G M A Slide enclosure backwards, disengaging it from the guides at the front of the enclosure, by firmly grasping the cover lip and pulling the cover backward about ¼” and then lifting the cover off. When replacing the enclosure cover, be sure that the front edge guides on the cover engage the inner lip of the enclosure. -
Page 21: Install Pci Cards In Pci Expansion Chassis
After you have verified the card installation, check the card hold- down assembly that is holding the card securely to the card hold-down bar. If necessary, use the adjustment screw to tighten the card hold- down brace. Install PCI Cards in PCI Expansion Chassis When installing PCI cards or hard drives, please ensure that the input current rating specified on the AC input label is not exceeded. -
Page 22: System Should Be Up And Running
M A G M A Make sure that all PCI cards are fully seated in their connectors. When correctly seated in its connector, you will notice a firm resistance when you pull up gently on the card. To keep the cards in place, secure them in the enclosure with their retaining screws (supplied with the MAGMA expansion chassis). -
Page 23: Finishing Touches
Finishing Touches After your system is working properly, replace any empty slots with slot covers, and install the card hold down retainers that shipped with your expansion system. The P13RR-TEL includes a PCI card hold down bar and set of plastic retainers to provide an extra method of securing the PCI cards in the chassis. -
Page 24: Rack Installations
M A G M A Finally, replace the host computer cover and the expansion chassis cover. Rack Installations Installing your new P13RR-TEL into an equipment rack has never been easier. Simply attach one of MAGMA’s optional Rack-mount slide kits (PN: RSLIDES-XX) to allow you to mount the chassis in a computer rack and then simply slide the chassis in and out whenever you need... -
Page 25: Chapter 5 Remote Monitoring
Chapter 5 The Remote Monitoring System Surveillance Pro 2 adds the ability to remotely monitor the status of the P13RR-TEL. You can now get all the information that is displayed on the LCD of the chassis in near real time without leaving your desk. -
Page 26: Surveillance Pro 2 Web Page
M A G M A Surveillance Pro 2 Web Page To view the status web page created by Surveillance Pro 2, open any web browser and simply type the default Surveillance Pro 2 IP address of 192.168.1.100 into the address bar. In a few moments you will see a web page showing the status of the P13RR-TEL critical parameters. -
Page 27: Chassis Name
M A G M A the username is admin and factory default for the password is password, both in lower case. Chassis Name The chassis name is blank by default. In order to help identify which system has an error, you should give the chassis a meaningful name, such as MAGMA, or MAGMA01 if you have more than one system. - Page 28 M A G M A The second option is to have a DHCP (Dynamic Host Configuration Protocol) server assign an IP address that has a reservation set up for the MAC of the Ethernet interface. If there is not a reservation set up on the DHCP server, the DHCP server will automatically assign the next available address from its IP pool each time the chassis is restarted.
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Page 29: Subnet Mask And Gateway Address
Subnet Mask and Gateway Address The subnet mask can be used to determine which network a particular IP belongs to. It is helpful for dividing a host to many different subnets. The gateway address is used to point Surveillance Pro 2 to the router used to gain access to the Internet. -
Page 30: Surveillance Pro 2 Email Notification Setup
M A G M A Surveillance Pro 2 Email Notification Setup In order for Surveillance Pro 2 to send email notifications, you must setup the following: an SMTP address, and a recipient’s email address. SMTP Address Enter an SMTP server address in dotted decimal format. This can be obtained from your internet service provider. -
Page 31: Recipient's Email Address (Email Address #1 - #4)
Recipient’s Email Address (Email Address #1 - #4) At least one email address must be set up to send the remote email notification messages to. The email address needs to be less than 45 characters. Up to four recipient’s email addresses can be entered. If you need more than four email addresses, try combining some of them into a “group address.”... -
Page 32: Finalizing Surveillance Pro 2 Configuration
M A G M A Most SMTP servers will reject the email that Surveillance Pro 2 is trying to send if it does not belong to its domain. Finalizing Surveillance Pro 2 Configuration Once you have filled in all of the needed information, hit the submit button for the data to be saved to the Surveillance Pro 2. -
Page 33: Chapter 6 Chassis Maintenance
Chapter 6 Like all computer systems, you will need to perform some routine maintenance tasks. Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely. You will also need to check the foam filter behind the front panel to ensure it is clean, thus allowing for unrestricted air flow to the fans. -
Page 34: Replacing A Fan
M A G M A module. Then press the yellow alarm monitoring reset button on the front panel to reset the monitoring operation. The power load will again be shared between these two modules. In order to ensure the safety and efficiency of your expansion system, it is recommended that you keep a spare power supply module on hand –... -
Page 35: Adjusting The Digital Display Window
M A G M A Before you attempt to reinstall the new fan, be sure to position the new fan correctly using the direction arrows on the side of the fan. Make sure that the air flows “into” the chassis as indicated by the arrows. Reconnect the power cable, add the front grill to the fan, and secure with the four (4) white thumb-screws. -
Page 36: Chapter 7 Troubleshooting
M A G M A Chapter 7 Locate the Problem If you are having trouble with the MAGMA expansion system, verify that all cards are seated properly and all cables are connected properly. Be sure you followed the instructions in earlier sections of this User Guide. Always remember to power On and Off correctly when rechecking and testing your installation. -
Page 37: My Computer Can't Find The Pci Expansion System
My Computer Can’t Find the PCI Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the MAGMA expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly. -
Page 38: When Nothing Works
M A G M A When Nothing Works The following troubleshooting steps will help you when the computer or chassis won’t turn on or “nothing seems to work” correctly: Review Chapters PCI Cards) installation of the MAGMA expansion system and that you have correctly installed your 3 associated drivers (as required). -
Page 39: My Computer Hangs During Power Up
My Computer Hangs During Power Up If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: Shut off the computer (first) and then the MAGMA expansion system and verify that all cards and cables are installed correctly. -
Page 40: My Pci Card Doesn't Work
M A G M A My PCI Card Doesn’t Work Follow these simple troubleshooting steps to resolve typical 3 PCI card problems: The following additional steps might also help when the above troubleshooting steps for fail to resolve your problem: Shut down the computer followed by the MAGMA expansion chassis Remove the PCI card displaying a problem... -
Page 41: Support For 3 Rd Party Pci Cards
Windows Next, open the Device Manager (View by Connection selection). If the is gone, the problem is with the 3 the card drivers. You should go to the section of this chapter to learn how to troubleshoot using error codes. If the is still visible, the problem may be with the MAGMA expansion system. -
Page 42: Windows Error Codes
M A G M A Windows Error Codes If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to the following list of error codes for guidance: Error Code Description/Action This code indicates that there is a problem with the 3 Party PCI Card driver. - Page 43 Error Code Description/Action The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card (PCI Card) manufacturer for new drivers. The PCI host card or expansion chassis are not working correctly.
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Page 44: Chapter 8 How To Get More Help
M A G M A Chapter 8 Frequently Asked Questions (FAQ) You can visit the MAGMA Technical Support FAQ pages on the Internet www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. -
Page 45: Magma Debug Utility
MAGMA Debug Utility Occasionally, Mobility Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem. This file should be emailed to support@magma.com. This file should have a “.log” file extension. To create the *.log file, follow these instructions: Locate a file called dbgview.exe on the MAGMA CDROM. -
Page 46: Pciscope Software Utility
M A G M A PCIScope Software Utility PCIScope is a powerful tool for Windows users. It was designed by a Germany company called APSoft. This software utility is a valuable resource to explore, examine and debug the PCI subsystem of your computer. - Page 47 M A G M A You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” Then email this file to support@magma.com if you are experiencing configuration problems.
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Page 48: Returning Merchandise To Magma
M A G M A Returning Merchandise to MAGMA If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number. Put this number and your return address on the shipping label when you return the item(s) for service. -
Page 49: Appendix Abus Hierarchy
Appendix A Bus Hierarchy The following figure is representative of the PCI Bus hierarchies for the 13 Slot PCI to PCI Expansion System. This figure pictorially conveys the overall PCI bus topology of the system. In general, we do not know what the actual Bus numbers are. We only know how they increment starting from the PCI expansion host card. -
Page 50: Appendix Bneed More Slots
M A G M A Appendix B Multiple PCI Expansion System Configurations The PCI Local Bus Specification defines the PCI bus as a hierarchical bus, where PCI to PCI Bridges (PPBs) may be used to add "levels" to the PCI bus hierarchy. Because hierarchies are organized systems arranged into different levels, you can take advantage of this automatic organizing and layering to expand the number of available PCI slots beyond the number available in your computer’s motherboard. -
Page 51: Fan-Out
The 4 and 7 Slot Magma Expansion Systems each add two (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot adds three (3) PCI to PCI Bridges to the PCI Local Bus. The 6 Slot adds one (1) bridge. These bridges are the communication paths between the PCI cards and the computer resources. -
Page 52: Verify Your Configuration
M A G M A PCI Expansion 4, 7, 13 Slot Chassis Host Card Proprietary Expansion Cable 4, 7, 13 Slot Chassis Proprietary Expansion Cable In this configuration, you have fewer “Toll Booths” (PCI Bridges) to pass through; therefore there are fewer opportunities for concern. For clarification, it is necessary to understand that the amount of latency caused by any PCI Bridge (even those built into a 3 Party PCI card or the computer motherboard itself) is negligible... -
Page 53: Daisy-Chaining
M A G M A The following image shows the Apple Profiler display when a MAC has 2 Expansion Systems connected in a “Fan-Out” configuration MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a “Fan-Out Configuration. Daisy-Chaining Recognizing the typical insignificance of the performance variance between the “Fan-Out”... -
Page 54: Verify Your Configuration
M A G M A Verify your configuration Before you start installing your PCI cards (refer to Cards and Drives for more information), you should confirm that everything is in proper working order. Refer to Installation for guidance in verifying the proper installation of your Expansion System. -
Page 55: Pci Card Conflicts
M A G M A Obviously, you will need to keep an eye on your system performance and make any adjustments that may be required, either to PCI card location or to Expansion System configuration, to obtain maximum performance. PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card, first try reorganizing the cards on the motherboard. - Page 56 M A G M A Problems with 3 Party cards might only be traceable once you have identified the expansion system containing the problem card. Remember, it may be necessary to identify the PCI Slot that the Host Interface Card is in before you can properly identify the correct expansion chassis and ultimately the card.
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Page 57: Finding The Problem Card
M A G M A Finding the Problem Card Windows If you need help to determine which PCI card, or which expansion chassis, has the problem, you can “right-click” on the card with the and check the information contained in the “Location:” field. Look for the “Error Code”... -
Page 58: Appendix Ccompliance
M A G M A APPENDIX C NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. - Page 60 Mobility California, Inc. PCI Expansion Products 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 Email: support@magma.com • www.magma.com Manual P/N 09-09907-01-A...
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