Troubleshooting The Installation - Ubee DVW32CB Subscriber User Manual

Advanced wireless voice gateway
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When prompted, enter the network key, also called the pre-shared key (PSK). This
is a unique key for each device. The pre-shared key for the DVW32CB is a
randomly generated character string, 16 characters in length. It can be found on
the device label and on the Wireless Primary Network screen. Refer to
Primary Network Option on page
 Pre-shared key example: 9CS7ZSJUNL4UP5FW
 If using WPS, enter the WPS personal identification number (PIN). The WPS PIN
is a randomly-generated number and can be found on the device label and on the
Wireless Primary Network screen. Refer to
page
 WPA-WPA2 TKIP+AES is the default encryption method.
3. Confirm connectivity by opening a Web browser and going to any Web site
(for example, http://www.wikipedia.org) or access the Web interface for the
DVW32CB.
Note
The Web interface allows you to customize the configurations and capabilities for the
device. For a full explanation of all Web interface functions, refer to
User Interface on page
If you have wireless issues or questions, refer to
Wireless Network on page
2.2.3
Connecting a Telephone Line
You can connect up to two telephone lines to the DVW32CB to use the telephone (voice)
features.
Voice service must be enabled by the service provider. Voice service requires additional
steps for the service provider including canceling the previous telephone provider service,
porting the telephone number, and other tasks to minimize downtime during the transition.
Steps
To connect a telephone line:
1. Connect an analog telephone to the TEL 1/2 or TEL 2 jack on the back panel of the
DVW32CB using the supplied RJ11 telephone cable. Connect the other end to the
telephone.
2. Pick up the telephone line and listen for a dial tone.
3. Make a phone call and/or have someone call you to verify a successful connection.
2.3

Troubleshooting the Installation

Use the following tips to troubleshoot the installation.
 None of the LEDs are on when I power on the DVW32CB.
Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide • January 2015
96.
17.
108.
96.
Using the Primary Network Option on
Deploying and Troubleshooting the
Troubleshooting the Installation
Using the
Using the Web
16

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